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SureCritic / J & S Tire and Auto
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J & S Tire and Auto

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(20 Reviews)
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Score Details

5 stars
80%
4 stars
10%
3 stars
<1%
2 stars
<1%
1 star
10%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(903) 482-0625
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1175 North Waco Street Po Box 1816 Van Alstyne, TX 75495
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J & S Tire and Auto's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(20 Reviews)
Write a Review
Recent Reviews
TT
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Trevor T.
Mansfield, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/05/2016
Phone Stolen
I had my phone stolen on Thursday night and the location of my phone is located at your place of business. I have an application to find the location of my phone. I would like my phone back ASAP before the police have to be called.
Not Recommended
DR
gravatar
David R.
Anna, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Happy to find a local trustworthy mechanic
I contacted Rylan at J&S after seeing a recommendation on a local Jeep Club Facebook page. I had a vibration in my 93 YJ and thought it was due to the lift and not having a SYE and CV driveshaft. After getting several quotes and buying the parts, I decided to have Rylan do the work. He was close and the labor price was more than fair.

I asked him about dropping it off on the weekend (even though they're closed) and he sent me a message on Saturday morning saying he was at the shop working on his Jeep and I could drop it off while he was there. This was a massive help.

The next day he called to say that he didn't think it was the SYE and instead was sure it was a clutch/flywheel issue. He didn't want to just install the SYE knowing that wouldn't fix the issue.

So he quoted me, again, a very fair price on a new clutch and flywheel. The parts took a day or so to come in and he was able to knock it out in a day. The 23 year old Jeep now drives like its brand new.

I couldn't be happier with the work, the cost and his repeated effort to go above and beyond. Typically taking a vehicle in to get work done leads from one beating to another, but Rylan made it a breeze. It was so easy I'm already considering having him do additional work that I was going to take on myself. With his prices, knowledge and honesty, it'll be significantly easier just to bring it to him.
Recommended
WC
William C.
Van Alstyne, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
verified customerVerified Customer
Category: Service
Spoke with Vicky. She said the staff was very nice and easy to work with.
Recommended
John J. from J & S Tire and Auto responded on 07/05/2016 06:08 AM

Thank you for your feedback and trust in J&S Tire and Auto.

RJ
Ryan J.
Howe, TX
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
verified customerVerified Customer
Category: Service
Ryan said the business provides good service. They are convenient, timely, and easy to deal with. The employees are honest and he is glad they are there.
Recommended
John J. from J & S Tire and Auto responded on 07/05/2016 06:06 AM

Thanks Ryan for your feedback. Apprciate you trusting in J&S Tire and Auto.

SV
Shelly V.
Texas
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
verified customerVerified Customer
Category: Service
Shelly said the business provides wonderful service. She was going out of town and they were able to have her vehicle on the road the next day.
Recommended
John J. from J & S Tire and Auto responded on 07/05/2016 06:06 AM

Thank you Shelly or your feedback and business.

ED
Ec D.
Van Alstyne, TX
Chevrolet Avalanche
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2016
verified customerVerified Customer
Category: Service
EC said this business treated him really well. He thought everything was up to date and he would recommend them to all of his friends.
Recommended
John J. from J & S Tire and Auto responded on 06/28/2016 06:06 AM

Appreciate your feedback thanks for dropping in and trusting in J&S Tire and Auto.

JL
Jose L.
Gunter, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
verified customerVerified Customer
Category: Service
Jose said the business is the best.
Recommended
John J. from J & S Tire and Auto responded on 06/10/2016 07:15 AM

Thnak you Jose appreciate your feedback.

SS
Steve S.
Van Alstyne, TX
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
verified customerVerified Customer
Category: Service
Steve said his first experience with the business was good.
Recommended
John J. from J & S Tire and Auto responded on 06/10/2016 07:14 AM

Appreciate your feedback Steve, please droip in again.

JJ
Jimmy J.
Texas
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
verified customerVerified Customer
Category: Service
Jimmy said the business went above and beyond trying to give his vehicle the proper diagnoses. They could have very easily told him the vehicle had all these issues, but they didn't.
Recommended
GW
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Ginger W.
Van Alstyne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Fast & Honest
Big shout out to J&S Tire and Auto!! Dropped my car off this morning at 8:00 a.m., diagnosed by noon and Rylan had it fixed by 4! Reasonable prices, fast and friendly customer service! Will definitely be back for all my mechanical needs.
Recommended
John J. from J & S Tire and Auto responded on 05/18/2016 02:40 PM

Thank you Ginger and appreciate very much your feedabck. Our customers satisfaction and safety on the road is priority #1. 

John J. from J & S Tire and Auto responded on 05/18/2016 03:08 PM

Thank you Ginger and appreciate your feedback very much. Customers safety and service satisfaction is priority #1.

JW
Jerry W.
Whitewright, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2016
verified customerVerified Customer
Category: Service
Jerry said he called the business to ask if they could service his vehicle. When he arrived, they told him there was no room, and his vehicle was in the way. They charged him $124 to adjust the brakes. He is telling everyone about his bad experience.
Not Recommended
John J. from J & S Tire and Auto responded on 05/19/2016 07:12 AM

I apprciate your feedback. Please recall we recomended at the time that you take your 5th wheel camper to be serviced by a RV dealer. You asked that we do what we could  so we adjusted the electric brakes the best we could but major work is needed. The size of your 5th wheel was such we could not allow you to leave it within the compund. We again recommend you have your 5th wheel serviced by a RV dealership in order to assure your safety when pulling.  

VG
Virginia G.
Van Alstyne, TX
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
verified customerVerified Customer
Category: Service
Virginia said this business was nice and they explained to her what needed to be done. They gave her a quote and the repairs ended up being less than the quote, which they were honest about. They offered to drop her off and pick her up. She appreciated that this business fixed her vehicle quickly. They were polite, friendly and great.
Recommended
John J. from J & S Tire and Auto responded on 05/18/2016 10:05 AM

Thank you Virginia for your feedback and confidence in J&S Tire and Auto.

DL
David L.
Van Alstyne, TX
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
verified customerVerified Customer
Category: Service
David said this business provides quick, efficient and thorough service.
Recommended
John J. from J & S Tire and Auto responded on 05/13/2016 12:06 PM

Thanks David appreciate both your feedback adn business.

SJ
Steve J.
Van Alstyne, TX
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2016
verified customerVerified Customer
Category: Service
Steve said the employees at this business were very nice and provided quick service.
Recommended
John J. from J & S Tire and Auto responded on 05/13/2016 12:03 PM

Thanks Steve for your feedback and business both are very important to us.

LG
Luke G.
Texas
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2016
verified customerVerified Customer
Category: Service
Luke said this business is very honest and very communicative. An employee explained everything that was happening during service and walked him through all the different parts he needed to work on. He did not try to sell him extra work. They did not trick him into paying anything extra or overcharge him on service. They even offered to work a little beyond closing hours because he told them he needed his vehicle done in the same day. He would definitely recommend them.
Recommended
John J. from J & S Tire and Auto responded on 05/09/2016 07:22 AM

Thanks Luke for first your busniness and second your feedback. Please drop in again.

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