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SureCritic / J&J Auto Service
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J&J Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(408) 578-0871
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2845 Monterey Rd Suite 19 San Jose, CA 95111
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J&J Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(436 Reviews)
Write a Review
Recent Reviews
JS
JOHN S.
Ford Econoline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent shop
Great expertise, integrity and customer service.
Verified Customer
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
Very knowledgeable and trustworthy people.
Very helpful and knowledgeable guy Jrsus.
KA
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KEN A.
San Jose, CA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
A/C repair
Excellent work A/C blowing cold again , keeped me in the loop ! Showed me what parts they replaced .
KN
KEVIN N.
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Oil Change/Car Maintenance
I have been going to this place for my car maintenance for awhile now. I know each time I drop off my car that it is in good hands. Javier is a honest person and won't charge extra what doesn't need to be charged. No sleezy behavior of upcharging/upselling.
BB
BETTY B.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
The men that work here are very knowledgeable and competent I will bring my vehicle back again
The men are very knowledgeable and competent the service is good. I highly recommend this business.
GZ
GILBERT Z.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Good, honest and fair auto shop and great service
Jesus the owner of the shop is a good guy who provides prompt, fair and excellent customer service. Nice to know your car is at this type of place.
KC
KEVIN C.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
EXCELLENT Work!!!!
They back up there work . Give good advice on how to fix things
RB
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ROLANDO B.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service and very professional!
I recently had the pleasure of working with J and J Auto Service for repairs on my 2007 BMW, and I cannot recommend them highly enough! From start to finish, their team was professional, knowledgeable, and incredibly efficient. They took the time to explain the issues with my car in a way that was easy to understand, and they provided clear, upfront pricing with no hidden fees.

What really stood out to me was how quick and flexible they were. I needed the repairs done as soon as possible, and they went above and beyond to accommodate my schedule. The quality of their work was outstanding—my BMW is running better than ever, and I feel confident knowing it was in such capable hands.

I would absolutely recommend J and J Auto Service to all my family and friends. If you’re looking for a trustworthy, skilled, and customer-focused mechanic, this is the place to go. Thank you, J and J Auto Service, for your exceptional service—you’ve earned a loyal customer for life!
WM
WILLIAM M.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Wheel and axle work
I’ve been coming to j&j since I got my first car at 2 even my grandparents get their cars serviced here. They always take care of me and their hospitality and work speaks for its self . My 2018 Malibu needed some work done and it was finished in 2 days something I thought would’ve taken at least a week. Their quality and attention to detail is top notch and they always take the time to educate me and answer any questions I might have. Outside of the technicalities they really make you feel like family and that’s the type of establishment you want to support especially with these crazy times were in.
KN
KEVIN N.
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Oil Change/Car Maintenance
I truly appreciate the trust I have in this place for my vehicle maintenance. I came in requesting an oil change and a potential brake/rotor replacement. They did my oil change and and checked if my beake pads needed to be replaced. After checking, they honestly told me my brakes were fine, which I really respect. This kind of honesty makes me feel confident to return for any future maintenance needs.
SE
SHERRY E.
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Great Service
I trust J & J Service for their excellent, professional, and knowledgeable expertise on cars. They take their time to ensure they do the job right. They are transparent from the beginning and go above and beyond to ensure all questions are answered.
AK
ACE K.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great place to bring you vehicles
Well I bring my truck and my wife’s car my niece and nephews take there vehicles there it’s a great place to bring any vehicle and it doesn’t matter what year your car is J&J is the place to go
When it comes to my cars I don’t trust anybody but these guys they are the best and they are fair on their price
Make an appointment and go see for yourself have a nice day. Ace
Verified Customer
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Awesome
Great service as usual.
TD
TAYLOR D.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
9
Finally found a great shop!
Finally found a great shop! Took my truck in to get a a transmission service, very well priced! They also went above and beyond when doing the diagnostic check and found a couple more issues that needed attention. That of which I would of never known myself. Definitely going to recommend them to friends and family. Will be going back for any other car issues I may have.
MS
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MARK S.
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Fast service and detailed estimate
I've been going to J and J several years and they've always provided quality service and an honest evaluation of services needed
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