J & R Service Center


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

412 Reviews

97% Would Recommend
Latest Review 2 days ago
SANDY D. on 01/16/2018
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"Oil change "
Good friendly service
Vehicle: Chevrolet Malibu
Service Date: 01/15/2018
Review Created: 01/16/2018 10:52 PM
RHONDA L. on 01/13/2018
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"as always awesome!"
Once again service was wonderful, professional and great. While I thought I had a major problem they found out that it wasn't that bad and as always made me feel better and informed me what was needed and what would be done before any work. I knew it would take a few days to get fixed but they got it done before I thought it would be so bonus!!! And sorry Brian she made you work hard this time!!! I absolutely am satisfied and love J&R. Been using them for several years and will continue to do so.
Vehicle: Toyota Matrix
Service Date: 01/12/2018
Review Created: 01/13/2018 01:44 AM
Kyle B. on 01/12/2018
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Kyle said the employees were quick and easy to work with.
Vehicle: GMC Yukon
Category: Service
Service Date: 01/08/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
MARK F. on 01/04/2018
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"Dropped car off on Monday 1/1/2018 Holiday and it was ready on Tuesday 1/2/2018 "
Talked to Kelly on Tuesday morning and told here the car was dropped off on 1/1/2018 they were very busy due to the cold weather but said they would get it in and fix the problem car was fixed that day. Every one there did a very fine job.
Thank you so much.
Vehicle: Chevrolet Malibu
Service Date: 01/02/2018
Review Created: 01/04/2018 08:17 AM
JOE S. on 01/03/2018
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"Courteous, Professional & Timely"
I like the fact that they are proactive in the maintenance of your vehicle.
Vehicle: Ford Police Interceptor
Service Date: 12/29/2017
Review Created: 01/03/2018 03:26 AM
Billy C. on 12/29/2017
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Billy said the service was expensive. He was not given any cheaper service options.
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 12/27/2017
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Paul said he has been using the business for years. They are fast, and always reliable. They were very communicative when working on his vehicle and did not do any extra work before consulting him about it. He loves all their work.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Thomas B. on 12/07/2017
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Thomas said the business provided good service. They checked his vehicle all the way over and the gals in the office are great people.
Vehicle: Dodge Caravan
Category: Service
Service Date: 12/05/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
John D. on 12/05/2017
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John said this business was excellent. They always do good work on his vehicles.
Vehicle: Ford Escape
Category: Service
Service Date: 12/04/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Tom D. on 11/21/2017
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Tom said the service was good. They were informative.
Vehicle: GMC Cab
Category: Service
Service Date: 11/13/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Mary W. on 11/15/2017
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Mary said she called and got an appointment right away. The work was completed in a timely manner. Everyone was nice and helpful.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner at J & R Service Center responded on 12/12/2017

Thank you, Mary. We appreciate that you took the time to give us an awesome review. See you soon!

Chris S. on 11/13/2017
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Chris said he did not have any problems with their service.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Bob P. on 11/13/2017
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Bob said he has been visiting this business for years.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 10/13/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Marion E. on 11/13/2017
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Spoke with Marion's wife. She said they would never think of going anywhere else. They have always provided nothing but the best service for her.
Vehicle: Chevrolet Astro Passenger
Category: Service
Service Date: 10/05/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Brad B. on 11/11/2017
Recommended badge inactive Recommended
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Brad said the price he was charged was not the same as the one he was quoted.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/25/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Jeff and Amy L., owner at J & R Service Center responded on 12/12/2017

We apologize for the misunderstanding. We have since been in contact with this customer and resolved the situation accordingly. We always want to stick to the origianl estimate on services whenver possible and if that changes we strive to contact every customer and advise. We apologize that this slipped through the cracks. Please note that the customer was refunded the amount that was not authorized even after the work was completed. 

Brett S. on 10/30/2017
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Brett said he has been visiting this business for a long time. He does not have anything but good things to say about them.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Terry L. on 10/27/2017
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Terry said everything was fine and he did not have any problems.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
PAUL C. on 10/11/2017
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"Great Service"
Came in for an oil change, left with a car with fully topped off fluids, and an overall health report of the vehicle and other recommended service. They took good care of me.
Vehicle: Toyota Corolla
Service Date: 10/09/2017
Review Created: 10/11/2017 03:04 AM
Rick F. on 10/03/2017
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Rick said the business was very personable and trustworthy. He was impressed with their honesty and he will also be a repeat customer.
Vehicle: Ford Expedition
Category: Service
Service Date: 09/22/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN C. on 09/23/2017
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"location, great service, honest work, decent price, awesome customer service"
This is the only place I take my car to for all things. J & R is the best!
Vehicle: Hyundai Sonata
Service Date: 09/21/2017
Review Created: 09/23/2017 09:03 AM
Displaying Review 1 - 20 of 412 in total