Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

469 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


JB
John B.
Evergreen Park, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
John said he's been dealing with Jeff for a long time and he's fair, prompt and honest and would and has recommended him.
This review was collected via phone interview by Customer Research Inc.

SP
Shelia P.
Gardner, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Sheila said she has always received great, overall service from the business.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Joliet, IL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
James said that the service was really great at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

AB
APRIL B.
Coal City, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
2004 jeep liberty
Very good and very reliable

CK
Conan K.
Essex, IL
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Spoke with Conan's wife. She said her experiences are always great there.
This review was collected via phone interview by Customer Research Inc.

DL
DEANNA L.
Braidwood, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Go above and beyond to make you feel like you are a part of their family
Always friendly and prompt. Go above and beyond to make me feel like me and my vehicles belong there. Even researched and texted me tire pricing over the weekend so I could have tires replaced before my trip out of town. Followed up my service with a personal thank you card and coupon as well as a phone call to ask how everything was going. You don't find this level of service at many places anymore. I highly recommend them.

JC
John C.
Mazon, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
John said the employees are super people, with great attitudes and a positive work ethic.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Coal City, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Spoke with Kim. She said they did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

TL
Todd L.
Braidwood, IL
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Todd said he broke down a half block from this business. They are an AAA provider, but the business refused the tow. He was not given a reason. They were trying to find another facility to do the tow, miles away. The other facility towed him to this business, but he had to pay the tow bill, because it was not authorized by AAA. He will not recommend this business, for that reason. The staff did a fine job, though, on the vehicle work.
This review was collected via phone interview by Customer Research Inc.

AB
APRIL B.
Coal City, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
2004 jeep liberty
Very good and was able to get us in pretty quick to look at our tire

RM
Robert M.
Braidwood, IL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Robert said they were friendly and the price was good.
This review was collected via phone interview by Customer Research Inc.

JW
Joseph W.
Thornton, IL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Joseph said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Godley, IL
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jennifer said the employees worked with her on the vehicle. They called and told her exactly what was wrong. She told them exactly what she wanted fixed. That is what they did and they did an excellent job. The vehicle has been running beautifully ever since.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Illinois
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
John said that the place is great, they have a good response time and weekend hours.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Essex, IL
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Dennis said it was good service but they can always do better. He said the timing wasn't perfect and he received it a bit later than expected but the service was great.
This review was collected via phone interview by Customer Research Inc.

SB
Shani B.
Atlanta, GA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Shani said the mechanic who helped him was an absolute genius. He looked at the problem and knew what it was.
This review was collected via phone interview by Customer Research Inc.

JT
JOANNE T.
Diamond, IL
Kia Forte
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018
Oil change
Good service, fast friendly

DL
Debbie L.
Gardner, IL
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Debbie said it took her a while to get her vehicle back, but the facility only had one mechanic.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Carbon Hill, IL
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Eric said he has to bring his vehicle back to the business.
This review was collected via phone interview by Customer Research Inc.

MV
Max V.
Coal City, IL
GMC Sierra 2500HD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Max said he is always satisfied with the service he receives.
This review was collected via phone interview by Customer Research Inc.

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