Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

482 Reviews

97% Would Recommend
Latest Review 15 days ago

Reviews


SG
Sam G.
Coal City, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Spoke with Donna. She said they have used them since they opened and they always go there when they need them. They are very good at what they do.
This review was collected via phone interview by Customer Research Inc.

GR
Gino R.
Diamond, IL
Chevrolet S10 Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Gino said the business is a little expensive.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Gardner, IL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Chris said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

RB
ROGER B.
Kankakee, IL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Quick Service
Good people and great work

AB
APRIL B.
Coal City, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
2004 jeep liberty
They had my daughters jeep done in just a few short hours

AC
Andrew C.
Coal City, IL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Andrew said that he has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

TS
Tiffany S.
Diamond, IL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Tiffany said the business did a good job but her trunk wont open and it was opening and closing perfectly with no issue before, and since the business had it wont open she plans on coming in to see what can be done about this problem.
This review was collected via phone interview by Customer Research Inc.

TA
Tony A.
Braidwood, IL
GMC Savana Passenger
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/12/2018 Category: Service
Tony said the business overcharged for work that was done. He will not be going back, because he is highly unsatisfied.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Coal City, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Dave said this business was fast and did a good job. They were thorough and did what they needed to do.
This review was collected via phone interview by Customer Research Inc.

TW
Thomzand W.
Coal City, IL
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Thomzand said he has worked with the business before and they were very honest.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Gardner, IL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Patrick said Kelly at the business provided superb service.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Morris, IL
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Andrew said they gave good service.
This review was collected via phone interview by Customer Research Inc.

TC
TIM C.
Mazon, IL
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great Service
Kelly is so helpful and makes going to J and R a pleasure!

JB
John B.
Evergreen Park, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
John said he's been dealing with Jeff for a long time and he's fair, prompt and honest and would and has recommended him.
This review was collected via phone interview by Customer Research Inc.

SP
Shelia P.
Gardner, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Sheila said she has always received great, overall service from the business.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Joliet, IL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
James said that the service was really great at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

AB
APRIL B.
Coal City, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
2004 jeep liberty
Very good and very reliable

CK
Conan K.
Essex, IL
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Spoke with Conan's wife. She said her experiences are always great there.
This review was collected via phone interview by Customer Research Inc.

DL
DEANNA L.
Braidwood, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Go above and beyond to make you feel like you are a part of their family
Always friendly and prompt. Go above and beyond to make me feel like me and my vehicles belong there. Even researched and texted me tire pricing over the weekend so I could have tires replaced before my trip out of town. Followed up my service with a personal thank you card and coupon as well as a phone call to ask how everything was going. You don't find this level of service at many places anymore. I highly recommend them.

JC
John C.
Mazon, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
John said the employees are super people, with great attitudes and a positive work ethic.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 482 in total