Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 197 Reviews )

98% Would Recommend
Latest Review 3 days ago

Reviews


LG
LISA G.
Philadelphia, PA
Mercedes-Benz CLA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019
Awesome service and excellent communication
I have a 2019 Mercedes. I always love to bring my cars here because of the service and a delicate care that they give all my vehicles. Pete the owner is always hands on

LF
Lant F.
Philadelphia, PA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
Lant said the technicians did a good job.
This review was collected via phone interview by Customer Research Inc.

BW
Barry W.
Philadelphia, PA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Barry said the service is good and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Philadelphia, PA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Barbara said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Curtis G.
Philadelphia, PA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Curtis said they are polite, efficient, courteous, timely, Informative and honest. The place is super clean and they always do what they say they are going to do.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Philadelphia, PA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Steven said the employees did a good job and there needs to be more people like them.
This review was collected via phone interview by Customer Research Inc.

TL
Tyrone L.
Philadelphia, PA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Tyrone said the service was great. He said the staff took the time to explain what the part did in laymen's terms.
This review was collected via phone interview by Customer Research Inc.

DL
Devida L.
Philadelphia, PA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Devida said she likes this business for its good overall customer service and attention to detail. They spent time figuring out something that was wrong with her vehicle that she wasn't even aware of.
This review was collected via phone interview by Customer Research Inc.

SB
Shariff B.
Philadelphia, PA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Shariff said that they have great customer service. They did a great job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

EZ
Erik Z.
Philadelphia, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Erik said Pete is always friendly and always treats him right.
This review was collected via phone interview by Customer Research Inc.

EP
Evan P.
Cheltenham, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Evan said overall everything was very good. It was a little slow in getting the vehicle inspected which took the whole day.
This review was collected via phone interview by Customer Research Inc.

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TIENNE T.
Philadelphia, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Awesome service
Service is always excellent never have a problem Pete and his crew are too notch at what they do...

AM
ANTHONY M.
Philadelphia, PA
INFINITI QX60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Awesome Service!
Pete, the owner is very knowledgeable and informative. I took my car in for an inspection. I inquired about the discoloration on my headlights. When I picked up my car, my headlights looked like new. Pete and his guys did an awesomel job restoring my headlights.

YP
YVONNE P.
Philadelphia, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Good customer service.
Pete is very hand-on with helping his customers deal with car issues. J & S will even provide a ride to your home while your car is being serviced. This is very helpful especially when you are busy or, working from home and your time is very valuable.

CC
Clifton C.
Philadelphia, PA
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Clifton said he was very satisfied with the business. He has had a few experiences with them in past.
This review was collected via phone interview by Customer Research Inc.

ML
Monique L.
Elkins Park, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Monique said the service was great.
This review was collected via phone interview by Customer Research Inc.

BL
Brenda L.
Philadelphia, PA
Honda Accord Cpe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2019 Category: Service
Brenda said that after the service, her headlights weren't working. She only had the bright lights.
This review was collected via phone interview by Customer Research Inc.
Pete H. from J And S Collision And Auto responded on 10/11/2019

We spoke with the customer in regards to her concern. Our techs are not aware of the headlamp low beams not working at the time of state inspection. Advised customer to return anytime to have the problem checked out. Customer stated that she does not drive at night and so the problem is not urgent right now. She stated that she will come when she has time...


TG
Tiffany G.
Philadelphia, PA
Chrysler Aspen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Tiffany said that she didn't have any problems or issues with her service. She stated that the service has a quick turn around.
This review was collected via phone interview by Customer Research Inc.

MA
Majid A.
Philadelphia, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Majid said he was pleased by the service at this business.
This review was collected via phone interview by Customer Research Inc.

RA
Robbin A.
Philadelphia, PA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Robbin said the business was an excellent experience. She appreciates the customer service and honesty.
This review was collected via phone interview by Customer Research Inc.