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SureCritic / J E Robison Service
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J E Robison Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(66 Reviews)
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Score Details

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(413) 785-1665
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
347 Page Blvd Springfield, MA 01104
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J E Robison Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(66 Reviews)
Write a Review
Recent Reviews
CC
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Christopher C.
Leverett, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
I can afford an exotic
As a devoted Aston Martin owner who is long on taste and sometimes short on financial reserves, to encounter an establishment that is fair — let alone highly competent — is unusual. I have owned numerous exotics, and wouldn’t hesitate bringing any of them to Robison. You get what you pay for, and no less.
Recommended
LL
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Larry L.
East Longmeadow, MA
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
verified customerVerified Customer
Superb Service
This is a very thorough outfit. Everything is explained clearly and all attempts to limit treatment costs are undertaken.
Recommended
LO
Luis O.
Massachusetts
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customerVerified Customer
Category: Service
Luis said he dropped his vehicle at the business in the morning and picked it up in the afternoon. He says it didn't cost an arm and a leg.
Recommended
PN
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Pablo N.
Westfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
verified customerVerified Customer
AC repair
Exceptional service by professionals ... Bentley was fixed quickly and far below budget (did not require a new compressor). Service staff is very friendly and top top top notch.... thank you!
Recommended
BG
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Bert G.
Pittsfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Happy customer
As usual I as totally happy with the way I was treated and the service I received. So thankful I have found this service center.
Recommended
HM
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Hashim M.
Holyoke, MA
Land Rover Range Rover
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2020
verified customerVerified Customer
Service
The service and decision making was great
Recommended
RG
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Robert (Bert) G.
Pittsfield, MA
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2020
verified customerVerified Customer
Happy customer
Excellent service as usual. Thank you
Recommended
MC
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Mark C.
Palmer, MA
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
verified customerVerified Customer
Excellent service
Excellent experience as always
Recommended
RA
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Ray A.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
verified customerVerified Customer
Knowledgeable and caring
Knowledgeable and caring
Recommended
Verified Customer
Natick, MA
Dodge Sprinter
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
verified customerVerified Customer
Nice job
They know what they are doing. Helped me with clearing the lights on the dash of my ‘04 sprinter van that had sat for at least 8 years. Did a great job diagnosing issues and re calibrating sensors. Seemed a bit pricey but may go back to have the shocks replaced because they are experts in their field.
Recommended
MD
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Mike D.
Ware, MA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
verified customerVerified Customer
Candid, responsive, dependable
I used to be a regular customer but moved away from owning German cars. My son bought a BMW and learned the hard way that the joy of ownership comes with a price. Enter JE Robison: on short notice, John assessed and repaired (reprogrammed actually) a suspension issue with my sons 535i at a reasonable rate. Bottom line: I trust Robison, their work and their business practices. I may even go back to owning a German car again! Thanks John.
Recommended
RM
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Robert M.
Springfield, MA
Mercedes-Benz C350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2020
verified customerVerified Customer
Very knowledgeable of Mercedes Benz
The Robison repair business is very good in fixing and diagonistic Mercedes Benz vehicle. They are very informative and reasonable in repair costs.
Recommended
WJ
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Wiley J.
Potomac, MD
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
verified customerVerified Customer
Honest and very technically knowledgeable.
I am a long-time customer. They have taken care of several older jags and land rovers. They are very professional and knowledgeable regarding all levels of repairs and restorations. Most importantly, they are honest and forthright in explaining what needs to be done and why. They do not cut corners, but they treat the customer fairly.
Recommended
AD
Alexis D.
Chicopee, MA
BMW 3 Series
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/20/2020
verified customerVerified Customer
Category: Service
Alexis said the mechanic was rude and he didn't like how he was talked to. When he dropped his vehicle off he told them what he had done to it. They called him and wanted to charge him $420 for the same thing he had just told them and they still couldn't find the problem.
Not Recommended
LH
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Lee H.
Springfield, MA
Mercedes-Benz R350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
verified customerVerified Customer
Excellent service honest people
Before I came to JE I went to the dealer, after leaving the dealer I thought It would be a good idea to get rid of my car. They quoted a bill on excess of 6,000 dollars. I am glad I got a second opinion at JE they are not just part changers
Recommended
Displaying Review 1 - 15 of 66 in total
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