business image

Jack's Autohaus

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(21 Reviews)
100

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

For a clean, friendly and reliable shop that will take care of any of your vehicle repair and maintenance needs, look no further than Jack's AutoHaus. We provide a wide range of automotive services, from small maintenance issues to major repairs. Our clean, welcoming shop is stocked with the latest technology to help us accurately assess For a clean, friendly and reliable shop that will take care of any of your vehicle repair and maintenance needs, look no further than Jack's AutoHaus. We provide a wide range of automotive services, from small maintenance issues to major repairs. Our clean, welcoming shop is stocked with the latest technology to help us accurately assess your vehicle and provide the best service possible. Our experienced technicians can work with all makes and models, including both foreign and domestic. We take care of everything necessary to keep your car running smoothly, regular maintenance, repairs, brake work, tune-ups, engine performance, troubleshooting, electrical problems, computer failures and more. Whether you need a simple oil change or you are having a tougher mechanical issue, we can take care of it quickly and effectively. We are committed to providing top-quality service at a fair price, getting you back on the road as soon as possible! ...more

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(510) 881-2658

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
82 A St Hayward, CA 94541
Jack's Autohaus' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(21 Reviews)

LT
LESLIE T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2026
verified customerVerified Customer
10
Customer Service that Earned My Trust
⭐⭐⭐⭐⭐

I had a wonderful experience with Jack’s Auto Haus and highly recommend them!

From the moment I arrived, Jack walked over to greet me with a smile and made me feel genuinely welcome. I arrived a little early for my appointment, but he gladly let me park my car, took my information, and assured me he would call me once he had checked my vehicle.

True to his word, he called just a few minutes after my scheduled appointment to give me an update. He explained that he had already started diagnosing my BMW, but the battery would not hold a charge long enough to complete the testing. Before moving forward, he called to get my permission to purchase and install a new battery. He also shared that, based on what he had already observed, he was confident the alternator was not the problem. I appreciated that he took the time to explain everything clearly instead of leaving me guessing.

Thankfully, my BMW only needed a new battery, which was a huge relief. Throughout the entire process, Jack kept me informed, answered my questions, and communicated every step of the way.

What impressed me most was his honesty, professionalism, and customer service. Finding an honest mechanic can be difficult, but Jack earned my trust from the very first interaction. I never felt pressured, rushed, or like I was inconveniencing him. The atmosphere was welcoming, and it’s easy to see why he’s been in business for more than 20 years and has earned so many positive reviews.

Because of this experience, I’ll definitely be bringing more business his way. My daughter needs her air conditioning repaired, my son needs an alternator, and Jack’s Auto Haus will be one of the first places we call.

If you’re looking for an honest, knowledgeable mechanic who communicates well, treats people with respect, and stands behind his work, I highly recommend Jack’s Auto Haus.

Thank you, Jack, for making what could have been a stressful situation into such a positive experience. Excellent customer service, excellent communication, and quality work. You’ve earned my trust, and I’ll gladly recommend you to my family and friends.
The Team at J. from Jack's Autohaus responded on 07/21/2026 09:38 AM

We truly appreciate your fantastic review! It sounds like Jack created an experience as smooth as your X6 on a highway. We're always striving to make car trouble a little less troubling, so it's wonderful to hear that you felt welcome and informed throughout your visit. Honesty is definitely our policy (and not just because it's good for business), and we're glad Jack could earn your trust right away. And hey, your family sounds like they could use a little Jack's magic to keep their cars running smoothly too! We look forward to helping out with the air conditioning and alternator soon. Just remember, every call to us counts as a road trip stat—so keep those engines humming!

Service Coupons and Posts

We're thrilled to be your automotive superhero! 🦸‍♂️💰 Saving you money while delivering top-notch work is what we're all about. Thanks for trusting us with your ride! 🚗✨ #JacksAutohaus #CustomerSatisfaction
Learn More

We're thrilled to hear about your experience! 🚗💨 Great service at a good price is what we aim for—like finding a unicorn in the automotive world! 🦄 Thanks for the kind words! #JacksAutohaus #CustomerJoy
Learn More

Thanks for the fantastic review! 🚗🎉 We love being your go-to for great service without the dealership prices! Who says getting your car serviced can't be budget-friendly and fun? 😉 #JacksAutohaus #AffordableCare
Learn More

We’re thrilled to hear you enjoyed your experience at Jack's Autohaus! 🚗✨ Great service is just around the corner, literally! Thanks for joining our community. Come by for oil changes, smoke checks, and more! #AutoCare #LocalService
Learn More

We're thrilled to hear Jack went above and beyond for you! 🚗✨ Vacation or not, we’ll always keep your wheels ready for you. Thanks for trusting us with your ride! #CustomerService #AutoRepair
Learn More

We're thrilled to hear you enjoyed our excellent service! Our team prides itself on being professional and reliable—like a well-oiled machine! 🚗✨ Thanks for trusting Jack's Autohaus with your ride! #AutoExcellence #JacksAutohaus
Learn More

Big thanks for the fantastic review! We're thrilled Jack was able to get your car back on the road in no time! 🚗💨 You’ve found your new mechanic and we're honored to be that choice! Let's keep your ride shining! 🌟 #JacksAutohaus #AutoRepairHeroes
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.