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Jacobs Auto Service And Gas

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(429 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any privately-owned Pre-Owned Dealerships in New England! Our clients have come to expect us to keep their cars performing at the highest level possible. Many of our clients let only our staff service their cars. Our technicians, available for you to speak with, offer the best advice for maintaining the strongest performance and reliability. ...more

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(617) 527-9525
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1232 Washington Street West Newton, MA 02465
Get Directions
Jacobs Auto Service And Gas' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(429 Reviews)
Write a Review
Recent Reviews
Verified Customer
Newton, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great service
All the folks at Jacob’s provide wonderful courteous, friendly service. They are knowledgeable and professional. I have been going here for years and highly recommend them.
RW
Roberta W.
West Newton, MA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Roberta said been going there for ten years, always been aces. She wanted to thank the business for being there and suggested to keep up the good work.
Recommended
PS
Phillip S.
Newton, MA
Toyota Matrix
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Spoke to Phillip's granddaughter. She said she drives the vehicle and took it into the business. She stated the staff was so friendly and seemed like good workers. She said they were supposed to call her about a quote on some other work but haven't, the vehicle has been making a weird sound since she picked it up.
Recommended
LH
Lei H.
West Newton, MA
Mercedes-Benz E350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Lei said it was pretty good and they fixed his AC.
Recommended
AM
Alamaro M.
Newtonville, MA
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2025
verified customerVerified Customer
Category: Service
Alamaro said it's the worst, spent $850 and is going to court.
Not Recommended
DS
Donna S.
Wellesley Hills, MA
Mercedes-Benz S580
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Donna said she thinks they're fabulous. They have great customer service.
Recommended
DB
gravatar
DANIELLE B.
West Newton, MA
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Excellent
Very professional and great and clear service
BO
Brien O.
West Newton, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Spoke with Susan. She said they're always been extremely helpful to them, for many, many years.
Recommended
CD
Cassandra D.
West Newton, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Spoke with Brady. He said everyone was really friendly and explained everything well.
Recommended
DS
Dorothy S.
Waban, MA
Dodge Magnum
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Spoke with Doroty. He said they have excellent customer service, they are prompt, have reasonable prices, and they are customer oriented.
Recommended
DL
Daniel L.
Newton Highlands, MA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Daniel said it was excellent.
Recommended
RL
Richard J L.
West Newton, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Richard said he has been a customer for 20 years. They have always treated him in a first-rate manner. Has recommended the service.
Recommended
Verified Customer
Newton, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great quick service
Everyone who works here is pleasant and knowledgeable. Great efficient service.
BC
Blake C.
Westwood, MA
Honda Civic
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Blake said they fixed the issue, but since he has gotten his vehicle back the engine has been worse. He is not sure it is related to their work.
Recommended
CA
Carmelina A.
West Newton, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Carmelina said she thinks they are great and has never had an issue. She added she thinks they are wonderful.
Recommended
Displaying Review 1 - 15 of 429 in total
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