Japanese Connection Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1101 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 22 days ago
Yvonne H. on 09/28/2017
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Yvonne said this business treated her with respect. There were no problems and she did not have any complaints.
Vehicle: Acura MDX
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Melody P. on 09/19/2017
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Melody said the staff was friendly and they tried to help her as best as they could.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
ALEX J. on 09/18/2017
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"Fast friendly service, affordable fair pricing on all work."
Qualified technicians doing quality work
Vehicle: Nissan Murano
Service Date: 08/30/2017
Review Created: 09/18/2017 10:21 AM
Audrey G. on 09/18/2017
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Audrey said she has been with the business for years and she has always been satisfied with what they have done.
Vehicle: Honda Accord Wgn
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
MARTI H. on 09/15/2017
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"Great"
The guys are great, the service is timely, prices are fair!
Vehicle: Lexus RX 300
Service Date: 09/14/2017
Review Created: 09/15/2017 08:11 PM
CHRIS W. on 09/07/2017
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"!st time customer , very impressed "
Took the trusty 4runner in for a rear axle seal and the guys at JC auto repair gave me a rundown on everything that they noticed could use some attention. I opted for a few of the suggestions and will handle the easier stuff myself. Very impressed with the attention to detail as well as the personable staff. Thank you I will be back
Vehicle: Toyota 4Runner
Service Date: 09/05/2017
Review Created: 09/07/2017 06:03 AM
Patrick K. on 09/06/2017
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Patrick said this business diagnosed the problem correctly and they kept him informed.
Vehicle: Honda Accord
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Tracy M. on 08/29/2017
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Tracy said she likes their service. It was fast and they did a good job. They were knowledgeable and affordable.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/14/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Ranjy G. on 08/28/2017
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Ranjy said they did a very good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Tom W. on 08/28/2017
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Tom said they fit him in and they accommodated his schedule. They broke down the estimate as he asked.
Vehicle: Toyota T100
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
DAWN W. on 08/27/2017
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"Brake/Rotor Replacement"
Great welcome in the door. Work completed in a timely manner. Shuttle service to work was appreciated and efficient. Reasonable pricing.
Vehicle: Toyota 4Runner
Service Date: 08/23/2017
Review Created: 08/27/2017 10:17 AM
ESTES H. on 08/22/2017
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"Professional from Start to Finish"
Had never been to Japanese Connection before for work on my Prius, but had seen their outstanding reputation on line. All the reports are true. These folks are easy to work with, charge very reasonable prices, and do high quality work. I would recommend them to anyone who needs work on Japanese made and most U.S. made vehicles. As i understand it they don't work on European made vehicles.
Vehicle: Toyota Prius
Service Date: 08/21/2017
Review Created: 08/22/2017 08:50 PM
Barbara K. on 08/21/2017
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Barbara said she has been going to this business for 12 years. They have always been honest and right with her. She would not take her vehicle elsewhere.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mark Z. on 08/18/2017
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Mark said this business always offers valued service.
Vehicle: Acura MDX
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
PEGGY S. on 08/17/2017
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"JC is the best!"
This shop services and repairs all my vehicles. I feel fortunate to have found a shop with honesty and integrity that all the employees there possess. I highly recommend Japanese Connection to friends.
Vehicle: Jeep Liberty
Service Date: 07/14/2017
Review Created: 08/17/2017 07:20 PM
Howard L. on 08/17/2017
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Spoke with Janet. She said everybody was nice and courteous. They finished on time. She will used them again. Their manners amazed her.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
KENNETH S. on 08/05/2017
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"Tundra Leaky Spark Plug Tube Seal"
Better understood issue than two Toyota dealers. Performed the repair correctly per the quoted schedule and price. Pleasant to deal with.
Vehicle: Toyota Tundra 2WD Truck
Service Date: 08/01/2017
Review Created: 08/05/2017 10:43 AM
JANET B. on 08/05/2017
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"30000 mile warrenty checkup"
Very friendly and professional. I will definitely be taking all my car servicing to them
Vehicle: Toyota Camry
Service Date: 08/03/2017
Review Created: 08/05/2017 07:08 AM
MIKE J. on 08/04/2017
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"Fast, honest and, friendly"
I was hoping to find a shop like Japanese connection. It's nice to know that there are still honest businesses that really do put the customers first.
Vehicle: Chevrolet Tahoe
Service Date: 08/02/2017
Review Created: 08/04/2017 01:24 AM
Dottie O. on 07/30/2017
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Dottie said the employees were knowledgeable, conscientious of the cost and very good. They were available, on time and made recommendations. They told her what needed to be done now and what could wait.
Vehicle: Suzuki Aerio
Category: Service
Service Date: 07/18/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
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