JC Repair / Japanese Connection

You get what you pay for. Best honest mechanic in town. Fast clean friendly business.

I am very impressed with Katie who gives excellent customer service. She was never in a rush & patiently answered all my questions. She was very friendly. I disn't carch the gentleman's name who was there. He was also very friendly. I didn't meet the mechanic but I no longer have an squealing sounds when I turn my steering wheel. My bill was only $56.00 which included new wipers. I will come back for my oil change & recommended brake fluid flush. Thank you for your excellent service! I also like the appt confirmations by text. I hope to meet Kraig sometime since Mary Serotini referred me to JC & she speaks highly of him. Also, I love all tge excellent reviews online. You have a new customer. - Deanna Walker

Three years ago, I bought my daughter a RAV4 from Preferred Preowned Acura, who showed us the CarFax with no issues. A month ago, took the car to CarMax to trade it in on a newer RAV4 and was told AutoCheck showed the car was in an accident. We decided to keep the car and take it to Aspen Auto Clinic to verify it was safe to drive. Aspen said it was in good shape and safe to drive, but the transmission fluid is burnt, the rear differential fluid needed changing, the shocks and struts need replacing, and about $2000 worth of other repairs were needed. Then when I picked up the car, the check engine light came on, and a bunch of other idiot lights came on. I should have taken the car to Japanese Connection, which I have relied upon for all my cars for years, but thought Aspen was closer to work. I took the RAV4 to Japanese Connection and they found one of the O2 sensor hoses was lose. They tightened it and all the idiot lights shut off. I asked about the shocks, struts, transmission fluid, rear differential fluid, .... They said, everything looks brand new and they do not need replacing, but you might want to change the oil. So, I paid for overall safety check, oil change, fixing the O2 sensor and paid $106, instead of $2000 worth of unnecessary repairs. I've known Japanese Connection to be very good at finding the source of problems, honest, quick to respond, friendly, courteous, and, often times, very funny. Yes, they do not cheat people into paying $2000 for unnecessary repairs. They provide honest repairs for $106 so I will come back for all my needs, forever, and I will tell all my friends and co-workers to go there, which is how I found out about them in the first place.

I'm sure there's another shop out there, but I've found my car home for all our mechanical needs!! As long as Kraig and Chris are in this shop!! Been a long time since I've felt so secure in fair quotes,prices and treated so well!!! THANK you and Katie the new gal on board!

Everyone that works there is great, job always done right first time.

Japanese Connection always does great work and never a ripoff. I trust kraig and his company.

Spoke with Robert. He said the service was pretty good.

The folks at JC automotive or pleasure to deal with. From the moment you walk in the door and you feel welcome. All of their folks are knowledgeable. Their repairs were quick an I believe they are fairly priced. Thank you JC automotive for getting me in quickly and getting me out just as quickly.

I needed quite a bit of work done on my vehicle...and needed it on short notice to take a road trip. They were so great about getting me in on a busy day and getting all the work completed for me that day! I so appreciate it! And my car ran great!

It was the day after Thanksgiving, my engine light had come on and they took care of it immediately. Thought I needed brakes but they checked and advised I still had 10 to 15 thousand miles left before needing brakes. (Like that honesty).
Very friendly and helpful.

I have been a customer for about 3 years. Every job that JC Repair has done for me has been very professional and perfect. It’s great to have a auto repair shop that I trust.

This place is awesome. I took my car brakes change and they fixed it gave me honest opinion of other repairs my vehicle needed without trying to persuade me or scare me like other shops do. I love this place.

I have recently begun to have my Camry serviced here at Japanese Connection. I have 2 friends who both speak highly of this company. I can tell I am in good hands and so is my car. Being a new widow, that means the world to me. The advice and help the staff here has provided to me has been so helpful.

AS always Chris and the group at JC AUTO REPAIR have impressed me. Not letting my vehicle be returned to me until it's 100%... customer for life !

So far I like JC. They’ve done a good job and I don’t have a reason not to trust them yet.

In the homey setting I waited as my Subaru Crosstrek was checked after I had run over a tire stop and curb. It turned out that the fender had been unsnapped underneath in addition to others scrapes. The fender was snapped back and all was well when I was shown the bottom. Kind quick service was much appreciated.

Used JC several years ago, for some reason I don't remember we switched mechanics. Bad choice! It's good to be back. The work we had done was done on time and at a reasonable price. Quality work which is the important part. We have a 14 Honda CR-V and a 04 Chevy Silverado if reapairs are needed will use JC. Great business!

JC found a very serious problem with the drive shaft and fixed that before a desert trip. The dealership should have noticed this, but everyone makes mistakes sometimes, so overall I am pleased with the work that JC performed. I will definitely bring my truck back to JC.

This place is worth your max attention when it comes to your vehicle. They are the epitome of honesty, excellent customer service, and precision. Go find out!!!

I have been going to Japanese Connection since the 80's and I would never go to anyone else!