Japanese Connection Inc


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1145 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
Wonda J. on 02/15/2018
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Wonda said she was pleased with the service. There were a few miscommunications about the oil change.
Vehicle: Honda Insight
Category: Service
Service Date: 02/08/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Kwan A. on 02/15/2018
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Kwan said his vehicle has been working since this business worked on it.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
PETE C. on 02/11/2018
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"These guys are honest. They don't push me to buy a maintenance product if I don't need it right then and now."
Don't change your character. Stay honest.
Vehicle: Honda Pilot
Service Date: 02/09/2018
Review Created: 02/11/2018 10:24 AM
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Thanks Pete, We will stay true to our values and integrity!

JASON D. on 02/09/2018
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"Excellent"
Always great service from the time you walk in till you leave. Been going for years and will continue for more.
Vehicle: Toyota 4Runner
Service Date: 02/08/2018
Review Created: 02/09/2018 10:06 PM
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Jason thanks for coming in today!

DEAN M. on 02/09/2018
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"5"
dependable
Vehicle: Ford Fusion
Service Date: 02/01/2018
Review Created: 02/09/2018 08:09 AM
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Thats a word (DEPENDABLE) I can hang my hat on!

Jay C. on 02/07/2018
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Jay said the facility did a great job. He is very happy with the service. The staff are all great people.
Vehicle: Lexus LX 470 Luxury Wagon
Category: Service
Service Date: 01/29/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Jay thanks for your your review! We hope to see you for any further work you may need done on your Lexus

Mike K. on 02/07/2018
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Mike said the employees did a good job.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 01/31/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Thanks Mike, we look forward to seeing you again!

TIANA D. on 02/01/2018
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"Great! "
Great service! Honest and quick! Friendly, too. I refer everyone I know with a Honda/Toyota because these guys really know what they are doing. They have corrected so many errors that were made on my vehicle by previous mechanics, and their repairs last. Great, Great, Great!
Vehicle: Toyota Sienna
Service Date: 01/30/2018
Review Created: 02/01/2018 05:13 AM
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Tiana, its great to hear the word GREAT! we truly try to be just that!

Christina C. on 01/31/2018
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Christina said she always receives good customer service.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/05/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Thanks for the great review Christina!

Melana R. on 01/31/2018
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Melana said the staff is quick and friendly.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/26/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Thanks Melana, we appreciate your business!

Curtis M. on 01/26/2018
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Curtis said the business did everything that he needed them to do.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/22/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Shirl B. on 01/26/2018
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Shirl said the staff at this business always do a good job and are very nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/24/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Saul V. on 01/26/2018
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Saul said the service was good.
Vehicle: Honda Civic
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Saul we appreciate your business!

DIANE G. on 01/25/2018
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"TRUSTWORTHY"
This business is honorable and trustworthy. The only place I have found in COS that does not try to get over on women.
Vehicle: Lexus LS 460
Service Date: 01/15/2018
Review Created: 01/25/2018 03:28 PM
Jeff on 01/22/2018
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Jeff said the business repaired his vehicle correctly and the vehicle has been running since.
Vehicle: Honda Fit
Category: Service
Service Date: 01/10/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
NICOLE S. on 01/21/2018
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"Impeccable customer service"
This place is great. I don’t feel like they are trying to just get more money out of me because I am a female! They are always so nice and also very knowledgeable on everything car talk. My kids also Love going in with me.
Vehicle: Toyota Sienna
Service Date: 01/19/2018
Review Created: 01/21/2018 10:36 AM
VIOLET J. on 01/19/2018
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"Wonderful customer care!!"
I have NEVER been treated better than at Japanese Auto Connection! They really care about the quality of their work!!!
Vehicle: Chevrolet Malibu
Service Date: 01/18/2018
Review Created: 01/19/2018 08:11 PM
DEBRA S. on 01/14/2018
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"Car Repair"
The staff at Japanese Connection are extremely professional and knowledgeable. They provide a warm reception when I bring my car over for an inspection either "Check Engine Light" or something else, they immediately check it out. Outstanding service!
Vehicle: Chevrolet Blazer
Service Date: 01/12/2018
Review Created: 01/14/2018 07:34 AM
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Debra your the best! Thanks!

PAT W. on 01/13/2018
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"Subaru 2004 Outback service"
Awesome as ever.
Vehicle: Subaru Outback
Service Date: 01/11/2018
Review Created: 01/13/2018 06:27 AM
Jeanne S. on 01/12/2018
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Jeanne said the employees were wonderful and their service was prompt.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 02/12/2018

Jeanne we want to thank you for all your business and kind words!

Displaying Review 1 - 20 of 1145 in total