Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

618 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


MH
MaryAnn H.
El Paso, TX
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Mary Ann said she has used this business since the 1970's and thinks of the staff like family.
This review was collected via phone interview by Customer Research Inc.

CD
Carlos D.
El Paso, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Carlos said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NV
Natividad V.
El Paso, TX
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Natividad said he took his vehicle in several times for the service light coming on, but now it seems to be doing fine.
This review was collected via phone interview by Customer Research Inc.

DR
Dora R.
El Paso, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Dora said this facility provides good service and always does a very good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
MAGDALENA M.
El Paso, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Grrreat customer service
Great customer service and the attention to detail is always the best.

MD
MARTIN D.
El Paso, TX
GMC Sierra 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/31/2018
Too expensive
Until recently, I always felt as if I got good value for the excellent work provided. Now, judging by the cost of the last service, your work has become unaffordable I can't help but wonder if some of the repair work was actually needed. Time to look for a new auto repair shop.

GC
Gaspar C.
El Paso, TX
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Gaspar said he was recommended by his brother. He goes there for his inspections. They have rapid service. He is close by. Also they always seem to be busy all the time. He takes that as a good thing.
This review was collected via phone interview by Customer Research Inc.

LK
LINDA K.
El Paso, TX
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
great service
I had a concern because I was smelling gas fumes. I called and was able to bring it right in. Jay's kept the car and went over it completely. I was not charged because they could not find or duplicate the smell. Everything else checked out okay. They are always great to work with. thanks.

AA
Agel A.
Texas
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Agel said the staff was very accommodating and the service was timely.
This review was collected via phone interview by Customer Research Inc.

RR
Rafael R.
El Paso, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Rafael said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
MOSE G.
El Paso, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Honest
The mechanics at Jays on Alameda are honest and friendly people they know what they are doing and don’t just try to upsell their products would recommend this shop to anyone needing minor to major work. The mechanics do the job right and make sure they keep you informed via text messages of all the work being done.

RO
RICHARD O.
Bear, DE
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Customer service
Service was great

RM
Ricardo M.
El Paso, TX
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Ricardo said the staff did good and he recommends them.
This review was collected via phone interview by Customer Research Inc.

ER
EMILIO R.
El Paso, TX
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service
They are very friendly. They are also very efficient and have you in and out in no time

TQ
Timothy Q.
El Paso, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Timothy said the business did a good job and everyone was honest.
This review was collected via phone interview by Customer Research Inc.

JB
Johnny B.
El Paso, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Johnny said the service is pretty good. His whole family uses them.
This review was collected via phone interview by Customer Research Inc.

CR
Christopher R.
El Paso, TX
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Christopher said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
LINDSEY S.
El Paso, TX
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
One of the best automotive mechanics
It was my first time getting the Texas registration completed, everyone at Jay’s is very knowledgeable and walked me through the process… they even help me put my license plates on!

GR
Gabriel R.
El Paso, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Gabriel said he has never seen a mechanic do what this one did. He was checking everything on his vehicle, and let him know the issues, They have good service. He is satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

MJ
Martin J.
El Paso, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Martin said the service was good. The employees were courteous and did a real good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 618 in total