Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

546 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


AC
Adriana C.
El Paso, TX
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Adriana said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

KH
KATE H.
El Paso, TX
Honda Civic Si
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018
First time
I dropped my car off in the morning and it wasn’t looked at until the next day. I had to call twice to get an update as the shop did not call me. Service to the vehicle was great & included a free oil change. $660 to replace fuel pump with parts and labor. The other negative note..I am missing my kickboxing gym key chain and key tag. Remove your valuables.

GM
Gabe M.
El Paso, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Gabe said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

TP
Tomas P.
El Paso, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tomas said the service the staff provided was very good, and they treat people well.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
El Paso, TX
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Rick is always provides great customer service and always responsive to my car issues.
I will highly recommend jays to my friends

EM
Earl M.
El Paso, TX
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Ed. He said this business was customer friendly. They diagnosed the problem and fixed it quickly.
This review was collected via phone interview by Customer Research Inc.

OA
Oscar A.
El Paso, TX
Toyota Tundra 2WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Oscar said this business had very good service.
This review was collected via phone interview by Customer Research Inc.

MO
MAGDALENA O.
San Elizario, TX
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Love love love
I love this place so very professional with everything just awesome I can't say enough from Rick in front to the mechanics just awesome I take my car and my parents car here wouldn't go anywhere else....evvveerrrr!!!

AK
Amanda K.
El Paso, TX
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Amanda said they know what they are doing. They are very patient and take their time. They make sure she knows what is happening. They give her a walk-around with her vehicle to explain.
This review was collected via phone interview by Customer Research Inc.

DS
DANIEL S.
El Paso, TX
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Quality work professional
Great place very professional nice. Car was done the next day and it was alot of work very happy with repairs. Very happy with results. A place i can finally trust, full details on repairs and everything highly recommend if you care about your car take it to jays let Rick know and they will take care of you.

RR
Rick R.
El Paso, TX
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Rick said the staff provided pretty professional service.
This review was collected via phone interview by Customer Research Inc.

RC
Raul C.
El Paso, TX
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Raul said the employees were responsible. They were very informative. They provided good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jesse M.
El Paso, TX
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jesse said he had a great time. The staff gave good recommendations and had his vehicle done the next day. The technician he worked with was good. They also cleaned the vehicle for him. They took care of him.
This review was collected via phone interview by Customer Research Inc.

CF
CHARLES F.
El Paso, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
How I am treated as a customer.
I am very satisfied with the service I get.

RN
Rene N.
El Paso, TX
Dodge Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/24/2018 Category: Service
Rene said they were an hour late getting him in for his appointment.
This review was collected via phone interview by Customer Research Inc.

RF
RAY F.
El Paso, TX
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Service
Great service.

HB
Harley B.
Texas
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Harley said Rick was really helpful. He had great communication about the services being done on vehicles and provided great service.
This review was collected via phone interview by Customer Research Inc.

HA
Heather A.
El Paso, TX
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Heather said they were quick and fast and very helpful.
This review was collected via phone interview by Customer Research Inc.

GS
GUILLERMO S.
El Paso, TX
Ford Freestar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
A very helpful shop.
The staff was very knowledgeable and very respectful.

LT
Luis T.
El Paso, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Luis said everything was fast at the business and the staff was also good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 546 in total