Reviews
Verified Customer
El Paso, TX
Cadillac Eldorado

02/16/2019
Clean, Professional, Friendly...
...very clean office; very friendly oriented; very professional...
Recommended
MH
MANUEL and BLANCA H.
El Paso, TX
Mazda Tribute

02/15/2019
Great customer service
The service is great.
Mechanics are knowledgeable
Reasonable prices on services done to vehicles.
Would recommend Jays Automotive to others.
Mechanics are knowledgeable
Reasonable prices on services done to vehicles.
Would recommend Jays Automotive to others.
Recommended
AM
Angel M.
El Paso, TX

02/15/2019
Category:
Service
Angel said his family has been going to this business for years, and the all-around service is good. The employees smile all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Gilbert M.
El Paso, TX
Ford Focus

02/15/2019
Category:
Service
Gilbert said the service was extremely good.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Mae M.
El Paso, TX
Buick LeSabre

02/14/2019
Category:
Service
Mae said the staff is eager to please their customers and the service is always good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
SYLVIA G.
El Paso, TX
Toyota Camry

02/09/2019
Great customer service.
Sam and his crew have always given excellent customer service. The have been the only ones to service my 2007 Toyota Camry. The previous owner recommended Jay's and I also have recommended them to my children for their automobile needs. Keep up the good work👍👍
Recommended
JA
JESSE A.
El Paso, TX
Ford Escort

02/09/2019
Great work!
I took my car and they fixed it. They did not even charge me a penny. It was just a loose wire. I did not have interior dome light working. This outfit does excellent work overtime they work on one of my autos. GO THERE AND YOU WILL SEE WHAT I MEAN.
Jesse
Jesse
Recommended
JM
JAVIER M.
Ford F-150

02/05/2019
2002 FORD F250
Respectful employees and great service!
Recommended
JF
JUAN and GLORIA F.
El Paso, TX
Chevrolet Pickup

01/27/2019
Good Service.
Quicker service than usual.
Recommended
BN
Benjamin N.
El Paso, TX
Mazda Mazda6

01/18/2019
Category:
Service
Benjamin said overall, the service at this facility has been better than any that he has experienced at any other repair business, although there were some things that could have been done better.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
MANUEL L.
El Paso, TX
Hyundai Elantra

01/17/2019
fast service
I have going to Jay's for many years (more than 16 years) and I've always been satisfied.
Recommended
AG
Abel G.
El Paso, TX
Nissan Altima

01/17/2019
Category:
Service
Abel said the customer service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
RAUL R.
El Paso, TX
Chevrolet Malibu

01/16/2019
Car/Truck Inspection
Took my two vehicles to Jay’s Automotive recently for yearly inspection. While waiting the receptionist offered my wife and me coffee or soft drink, very much appreciated. On top of that the inspections were done within 20 minutes. Highly recommend Jay’s. Thanks.
Recommended
CH
CARLOS H.
El Paso, TX
Dodge Caliber

01/13/2019
People working their
Everyone working their is Awsome
Recommended
LC
Linda C.
El Paso, TX
Ford Taurus

01/12/2019
Category:
Service
Linda said she came in to get the horn on her vehicle fixed, so she could pass the state inspection. Her and her family have been customers for 25 years.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
DOUG A.
El Paso, TX
Ford Police Interceptor

01/03/2019
Quick, professional, quality repairs
Same day service and shuttle home. Thanks for doing a great job and taking care of the truck as soon as possible. The pictures that goes along with the recommendations are a nice touch.
Recommended
BD
BOBBY D.
El Paso, TX
Chevrolet Tracker

12/24/2018
Great service and polite employees,and experienced techs.
Great service,never had complaint on this business in more than 30 years.
Recommended
Verified Customer
El Paso, TX
Dodge Challenger

12/21/2018
Professional
Very fast and efficient
Recommended
OQ
Oswaldo Q.
El Paso, TX
Chevrolet Aveo

12/21/2018
Category:
Service
Oswaldo said the employees were straight to the point, fixed his vehicle right away and he had no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
HZ
HECTOR Z.
El Paso, TX
Dodge Pickup

12/20/2018
Fair and honest
They are fair and honest...issues with my vehicle not starting...identified a few issues...they pin pointed a short and the fuel pump...and even if the warranty had just expired on the fuel pump...they still honored it and replaced at no cost. Thank you guys!
Recommended