Reviews
DW
Douglas W.
El Paso, TX
Toyota Camry
Verified
Douglas said the staff do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
Javier V.
El Paso, TX
Nissan Pathfinder
Verified
Javier said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Marisol B.
El Paso, TX
Dodge Dart
Verified
Marisol said the staff provided good service and they were all very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
PT
Pat T.
El Paso, TX
Nissan Versa
Verified
Pat said the Christine at the front desk was very nice and personable. She went in because her air conditioning wasn't working. They did a diagnostic that took a long time to complete due to waiting for other customers ahead of her. The results of the diagnostic revealed a need for $900 worth of work. She opted not to continue. Overall she felt comfortable and informed during the whole experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
IO
Irene O.
El Paso, TX
Ford Mustang
Verified
Irene said the business has always done a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
El Paso, TX
Honda Accord
Verified
Recent visit May 2018
Very kind staff, always goes above and beyond to hear my concerns about my vehicle. Willing to bring my car to me when I’m not able to pick up my vehicle.
Recommended
IO
Isela O.
El Paso, TX
Volkswagen New Beetle Coupe
Verified
Isela said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Sophia C.
El Paso, TX
Dodge Caliber
Verified
Sophia said the business provided good service and the staff kept her informed as to the status of the repair work being done.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
CEDRICK G.
El Paso, TX
Pontiac Grand Prix
Verified
A Shop You Can Trust
A good mechanic shop in El Paso that you can trust is hard to find, but Jays Automotive at 941 Lomaland has earned my trust. I have had this shop do two engine swaps for me and had no problems. They don't charge you for things that doesn't need to be done. I will continue to use this shop as long as I am in El Paso.
Recommended
AK
ADAM K.
El Paso, TX
Ford F-150
Verified
maintenance
Excellent service, as usual!
Recommended
DG
David G.
El Paso, TX
Nissan Titan
Verified
David said the service was really good. There were no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Dorian C.
El Paso, TX
Dodge Avenger
Verified
Dorian said he was confident the business diagnosed the problem his vehicle was having correctly.
Recommended
This review was collected via phone interview by Customer Research Inc.
VE
Victoria E.
El Paso, TX
Honda Civic Coupe
Verified
Victoria said the staff were really nice and they got everything that she needed done on her vehicle completed. She got in and out of the business really quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
SO
Sander O.
El Paso, TX
Kia Soul
Verified
Sander said he is pretty happy with the service but, the wait was long.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Michael R.
Riverside, CA
Jeep Grand Cherokee
Verified
Michael said the staff was quick, responsive, and provided overall good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jonnie B.
El Paso, TX
Mercury Grand Marquis
Verified
Jonnie said she won't go anywhere else. The staff are very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
YS
Yvonne S.
El Paso, TX
Jeep Cherokee
Verified
Yvonne said the staff had the best customer service, and they kept her informed throughout the whole service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
John G.
El Paso, TX
Kia Forte Koup
Verified
John said the business does great work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
JUSTIN M.
El Paso, TX
Toyota Camry
Verified
Always informed of the work; no surprises
I took my car in for an inspection of the engine and drive train. After it had been completed, I received a text file detailing each item inspected, whether the item was in good shape or needed work, photos were included to review. This level of explanation was fantastic! They provided a lot of information and I received a call asking if I had questions or concerns. Jay's provides great customer service! Prices are competitive and the work was done to my satisfaction. I shall return!
Recommended
RR
REBECCA R.
El Paso, TX
Hyundai Elantra
Verified
Excellent
As always very friendly staff and courteous and professional mannerism, and you all know about cars like the back of your hands!!! 👌👌👌
Recommended