Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

656 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 6 days ago

Reviews


IA
IGNACIO R A.
El Paso, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Excellent and professional service
Sam the manager and the entire staff have always treated me with the upmost professional courtesy. The work executed on my vehicle has been excellent. I will continue to have my vehicles serviced at Jay's Automotive on Lomaland.

MM
Mae M.
El Paso, TX
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mae said she has used them for years, they provide her a list of things that may need to be done and how soon it needs to be done.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Fort Worth, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mike said the staff were nice and honest.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
El Paso, TX
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Juan said the service was excellent and on time.
This review was collected via phone interview by Customer Research Inc.

SC
Soledad C.
El Paso, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Soledad said she was satisfied with the work at the business.
This review was collected via phone interview by Customer Research Inc.

AL
Antonio L.
El Paso, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Maria. She said, this business is convenient for her and they do good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
El Paso, TX
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Fast, friendly, done right the first time.
Took my car in for a radiator leak. Had it fully replaced? Won't talk about prices, as I think service is more important. They tell you whats wrong, why its that way. In addition, they do the job right the first time around. Never had to go back for a fix for the fix.

SG
Santiago G.
El Paso, TX
Mitsubishi Montero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Santiago said he likes this business. It's his go-to automotive facility. They do pretty good work, and he would like them to keep it up.
This review was collected via phone interview by Customer Research Inc.

AL
Alma L.
Horizon City, TX
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Alma said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
El Paso, TX
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2018
Great service!
Really appreciate their honesty and knowledge on various vehicles. When I took my 2014 Toyota Sienna to get an oil change they told me how many quarts they estimated it needed and the cost before doing it. They also gave me some information on the vehicle as far as oil changes that I was not aware of. Before this I took it to elsewhere and the just did the basic oil change and that’s it... but done wrong. Thank you all for your help and continue the great service you all provide!

CA
Cristina A.
El Paso, TX
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Al. He said the experience was very good and he doesn't have to wait too long and they get the job done and the people are very nice. He only has inspections done and recommends them for this and never has any other services due to previous experience where it was not done in a timely fashion and it was expensive.
This review was collected via phone interview by Customer Research Inc.

SC
Stella C.
El Paso, TX
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Stella said her experience was very good and didn't have to wait too long.
This review was collected via phone interview by Customer Research Inc.

CD
Chiquita D.
El Paso, TX
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Chiquita said that the facility has great customer service and accommodated her during a difficult family time.
This review was collected via phone interview by Customer Research Inc.

MS
Maria S.
El Paso, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Maria said she is very happy with her service. They do an excellent job with no problems.
This review was collected via phone interview by Customer Research Inc.

EG
EDGAR G.
El Paso, TX
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018
Great Find!
This place has been around since 1984. Have been doing great work ever since. The place is clean. Staff is professional and friendly. Give you an honest diagnostic & won't do any work you don't approve. Pricing is not the cheapest but you get your money's worth. They offer a 3 year/36K warranty on any parts/labor they do. As a former mechanic I approve.

ED
Emerald D.
El Paso, TX
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Emerald said they are fine.
This review was collected via phone interview by Customer Research Inc.

SA
Saood A.
Texas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Saood said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

QM
Quentin M.
El Paso, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Quentin said they were courteous, prompt, and the service they performed was good.
This review was collected via phone interview by Customer Research Inc.

BE
Brandon E.
El Paso, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Brandon said he received good service, and a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
El Paso, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Caroline. She said the staff is efficient and does the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.