Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

344 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


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Nate B.
Hoopa, CA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
Nate said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Nicole B.
Mckinleyville, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Nicole said the gentleman who helped her was really nice, very friendly, did a good job, was quick and it was great. She appreciated it.
This review was collected via phone interview by Customer Research Inc.

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George O.
California
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
George said the that he is very happy with the business. He stated that everything is great with his service.
This review was collected via phone interview by Customer Research Inc.

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Christine N.
Mckinleyville, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Christine said the staff really helped her out, and provided same day service for her.
This review was collected via phone interview by Customer Research Inc.

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Jim E.
Fortuna, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Personnel along with owner Jason are great to deal with.
Employees along with Jason are always personable, and easy to deal with and understand, they care about their customers and their needs..
Jason C. from JC Auto responded on 06/18/2019

Hello Jim! Thank you for taking the time to leave us a review. We appreciate your business and it is always a good time when you stop by. We all hope you have safe travels on your move.

  

Jason
Owner

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Daniel S.
Smith River, CA
Chevrolet Sonic
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2019 Category: Service
Daniel said that 1 hour became 4 hours. The staff did the work right, but it took longer than what they said.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 06/17/2019

Hello Daniel. After you missed your appointment at 9:00 a.m., we had told you to get here asap. When you got here you were two and a half hours late from your appointment time. We understood that you had driven quite a ways, so we didn't want to reschedule; however, we also had other appointments we didn't want to push off because of you being late. We did what we could to fit you in between our other appointments to make sure we didn't have to reschedule you. Moving forward we will note on your profile that if we can't meet your time we need to reschedule rather than have you wait. 

Thank you for leaving us a review,
Jason
Owner

AC
Angie C.
Redcrest, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Underneath check up and oil change
Underneath check up and oil change was performed quickly professionally and you guys are very charming. I will always go back to you guys

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Wayne S.
California
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Wayne said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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Todd R.
Ferndale, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Todd said the employees were very knowledgeable. They provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/04/2019

Hello Todd! Thank you for sharing your positive experience with us. We hope to see you again! 

Jason
Owner

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Charles K.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
truck repair
great service as always. someone we can trust.
Jason C. from JC Auto responded on 07/04/2019

Hello Charles. Thank you for leaving us a positive review. We hope to see you next time!

Jason
Owner

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Javier M.
California
Subaru BRZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Javier said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 06/18/2019

Hello Javier. Thank you for stopping by to get your oil change. We hope to see you next time!

Thank you for leaving us a review,
Jason
Owner

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Richard L.
Miranda, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Richard said he was happy with the business because they took care of him when his vehicle broke down, and it was a very stressful situation, and they took care of it for him and got him back where he needed to be. He also wanted to mention he was very happy with their service.
This review was collected via phone interview by Customer Research Inc.

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Kim W.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Kim said she thought the staff was honest. She appreciated they let her know she would be needing new brakes soon, but she did not feel under any pressure to buy the extra service during her visit.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 05/02/2019

Hello Kim! Thank you for leaving us a review. We try to be transparent with you about the life of your vehicle and inform you on problems that may arise in the near future. Thank you for your support!

Jason
Owner

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Judy A.
Fortuna, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Judy said she was very happy the business fixed her vehicle great , and they were very, very helpful. Nice. She has already recommended them. They did what she needed, and they were quick.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 05/02/2019

Hello Judy! We are happy to hear about your positive experience working with us. We take pride in getting the job done right and in a timely manner. Thank you for your support.

Jason
Owner

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Robbie C.
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Thanks JC Auto
Always a pleasure doing business.
Jason C. from JC Auto responded on 03/22/2019

Hello Robbie! Thank you for leaving us a review. We appreciate your business.

Jason
Owner

AD
Aylah D.
Fortuna, CA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Aylah said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 03/22/2019

Hello Aylah! Thank you for choosing us. We hope to see you again for your next oil change!

Thank you for leaving us a review,
Jason
Owner

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Kevin D.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Kevin said that the business provided excellent service in a timely manner and also that everyone on staff was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 03/22/2019

Hello Kevin! We appreciate working with you! Let us know if we can help you with anything else!

Jason
Owner

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Stella M.
California
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Stella said the service was performed quickly and the staff was professional, kind and took care of everything she needed.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 03/22/2019

Hello Stella! We appreciate your business. Thank you for leaving us a positive review. We hope to see you again!

Jason
Owner

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Angie C.
Redcrest, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Excellent customer experience
On time, polite and great customer service
Jason C. from JC Auto responded on 03/22/2019

Hello Angie! Thank you for the positive review. We hope to see you again!

Jason
Owner

BM
Bruce M.
California
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Bruce said the staff are wonderful people.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 03/22/2019

Hello Bruce! Thank you for the positive review. We appreciate your business. 

Thank you for leaving us a review,
Jason
Owner

Displaying Review 1 - 20 of 344 in total