Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

311 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JV
Jennifer V.
California
Volvo 850
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jennifer said the staff was super friendly, and the service was quick.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 12/13/2018

Hello Jennifer! Thank you for choosing us! Let us know if there is anything else we can help you with.

Thank you for leaving us a review,
Jason
Owner

LC
Leroy C.
Fortuna, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Service Review
As always service was stellar; both customer and vehicle.
Jason C. from JC Auto responded on 12/13/2018

Hello Leroy! Thank you for leaving us a positive review. We appreciate your business very much!

Thank you for leaving us a review,
Jason
Owner

SM
Stella M.
California
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Stella said the service was good. The work was done in a timely manner. The service was completed at a great price.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 12/05/2018

Hello Stella! Thank you for this wonderful review. We appreciate your business. We hope to see you at your next oil change!

Thank you for leaving us a review,
Jason
Owner

Verified Customer
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Thanks JC Auto
Thanks JC Auto
Jason C. from JC Auto responded on 11/12/2018

Thank you for choosing us! 

Thank you for leaving us a review,
Jason
Owner

DH
Deann H.
Fortuna, CA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Deann said everyone went out of their way to help her and they were very polite.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 11/14/2018

Hello Deann! We appreciate your business. Thank you for choosing us! We hope to see you back for your next oil change.

Thank you for leaving us a review,
Jason
Owner

JE
Jim E.
Fortuna, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jim said he really likes the owner and the service is good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 11/09/2018

Hello Jim! We really appreciate doing business with you. Thank you for choosing us! We hope to see back for your next oil change.

Thank you for leaving us a review,
Jason
Owner

JS
Joan S.
Fortuna, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Give them a chance.
After being recommended by three different people, I took my truck down to J.C.'s. The prior two days it wouldn't start without a jump but then would run fine. They determined it was the starter and had it fixed in under 2 hours. I once wrote a bad review for this place, as Jason put it "without giving them a chance." Well this time I did and they came through with flying colors. I suggest you give them a chance as well, you won't be disappointed. Thank you Jason, you showed what you are made of.

BB
Beth B.
California
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Beth said the business was honest and fast.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 11/02/2018

Hello Beth! Thank you for leaving us a positive review. Let us know if there is anything else we can help you with. We hope to see you again for your next oil change!

Thank you for leaving us a review,
Jason
Owner

MP
Mark P.
Fortuna, CA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Mel. She said the customer service is awesome. They have fast service.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/31/2018

Hello Mark! Thank you for leaving us a positive review. We appreciate doing business with you. Let us know if we can help you with anything else!

Thank you for leaving us a review,
Jason
Owner

SH
Stanley H.
Fortuna, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Stanley said the business has always treated him well and they are honest.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/31/2018

Hello Stanley! I am happy to hear about your positive experience with us. We hope to see you back soon for your next oil change.

Thank you for leaving us a review,
Jason
Owner

WS
Wayne S.
California
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Wayne said he was happy with the service he received. The staff was courteous, and timely.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/29/2018

Hello Wayne! Thank you for choosing us. We appreciate your business. Thank you for leaving us a positive review!

Jason
Owner

JR
Josh R.
California
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Josh said the customer service was overall really great. He said Jason is a good, knowledgeable, and friendly guy. He really enjoys working with them when he goes in for repairs.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/29/2018

Hello Josh! Thank you for leaving us a positive review. We appreciate your business!

Thank you for leaving us a review,
Jason
Owner

CL
Christina L.
California
Kia Niro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Christina said the service was fast, the price is good, and the staff are friendly.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/29/2018

Hello Christina! Thank you for choosing us! We appreciate your business.

Thank you for leaving us a review,
Jason
Owner

KH
Karen H.
California
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Karen said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/29/2018

Hello Karen! Thank you for leaving us a positive review. Let us know if there is anything else we can help you with!

Thank you for leaving us a review,
Jason
Owner

CC
Carlos C.
Fortuna, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Carlos said the business is very thorough. They take the time to explain the issues. They are very truthful and honest.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/05/2018

Hello Carlos! Thank you for leaving us a positive review. Our goal is to always be transparent with you about the health of your vehicle. Let us know if there is anything else we can help you with.

Thank you for leaving us a review,
Jason
Owner

BS
Barbera S.
California
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Barbara said she is very happy with the new battery. She will be going back.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 10/05/2018

Hello Barbara! We are happy to hear about your positive experience working with us. Thank you for choosing us! Let us know if there is anything else we can help you with.

Thank you for leaving us a review,
Jason
Owner

KR
Kris R.
California
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Kris said the staff is really good with timely service, and a good price. They've never done him any wrong.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 09/27/2018

Hello Kris! We are happy to hear about your positive experience working with us. We appreciate your business. Let us know if there is anything else we can help you with.

Thank you for leaving us a review,
Jason
Owner

DN
Derrol N.
California
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Derrol said the business had everything done in the same day, the work was good, and at a good price.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 09/25/2018

Hello Derrol! We are happy to hear about your positive experience working with us. We appreciate your business. Thank you for choosing JC Auto!

Thank you for leaving us a review,
Jason
Owner

CB
Chris B.
California
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Chris said he gave them a try and it was good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 09/25/2018

Hello Chris! We are happy to hear that you had a good experience with us. Thank you for choosing JC Auto. We hope to see you again soon for your next oil change!

Thank you for leaving us a review,
Jason
Owner

CU
Charles U.
California
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Charles said the staff were pretty good, he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 09/07/2018

Hello Charles! We are happy to hear about your positive experience with us. 

Thank you for leaving us a review,
Jason
Owner

Displaying Review 1 - 20 of 311 in total