Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

287 Reviews

98% Would Recommend
Latest Review about 17 hours ago

Reviews


LC
Leroy C.
Fortuna, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Customer Service second to none
As always Top Notch service
Jason C. from JC Auto responded on 08/14/2018

Hello Leroy! We really appreciate doing business with you! Thank you for choosing us to take care of your Dodge Pickup!

Thank you for leaving us a review,
Jason
Owner

DC
Dan C.
Fortuna, CA
Oldsmobile Cutlass Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Susan. She said this business was up-front and honest. The cost was under the quote.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/13/2018

Hello! Thank you for leaving us a positive review. We always want to be completely honest with you when it comes to your vehicle. We truly appreciate your business.

Thank you for leaving us a review,
Jason
Owner

BW
Brittany W.
California
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Brittany said the business did a good job. The service was quick and easy.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/13/2018

Hello Brittany! We are happy to hear about your positive experience. Thank you for choosing us!

Thank you for leaving us a review,
Jason
Owner

HT
Holly T.
California
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Holly said the staff were really good, and she was treated with respect. They seem to care a lot, and had kept them updated with repairs on the vehicle. Pictures were sent through text messages regarding vehicle work and updates, and they gave pricing on work and future work. The people were very professional, loving and caring, and won't do anything to the vehicle without permission. She said they were the best people, and they are very trustworthy.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/10/2018

Hello Holly! Thank you so much for this wonderful review. We are happy to hear about your positive experience working with us. We want nothing more than to be transparent with you when it comes to your vehicle. We appreciate your business. 

Thank you for leaving us a review,
Jason
Owner

LR
Lester R.
Fortuna, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Spoke with Lester's wife. She stated they were satisfied with business and the business is good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/13/2018

Hello! Thank you for choosing JC Auto for your all your maintenance needs on your Ford Escape! We really appreciate your business.

Thank you for leaving us a review,
Jason
Owner

RM
Roxanne M.
Fortuna, CA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Roxanne said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/09/2018

Hello Roxanne! We appreciate doing business with you. Let us know if you need anything or have any questions!

Thank you for leaving us a review,
Jason
Owner

JE
Jim E.
Fortuna, CA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jim said he likes the service he gets from the business.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 08/09/2018

Hello Jim! We appreciate you bring in your Nissan Murano for an oil change service. We are happy to see that you enjoy our business. 

Thank you for leaving us a review,
Jason
Owner


CS
Clinton S.
Rio Dell, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Clinton said he always recommends this business. They were able to provide same day service.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Clinton! Thank you for supporting JC Auto thoughout the years we have been in business. We appreciate working with you.

Thank you for leaving us a review,
Jason
Owner

JT
John T.
California
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
John said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello John! We appreciate you bringing in your Honda Pilot for an oil change. We hope to see you next time!

Thank you for leaving us a review,
Jason
Owner

AL
Arnoald L.
Hydesville, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Arnoald said the staff at this business first quoted him $105.00 to look at his vehicle, and he ended up only paying $50.00, which he was happy about.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Arnoald! Thank you for choosing to bring in your Toyota Tacoma into JC Auto. We really appreciate doing business with you.

Thank you for leaving us a review,
Jason
Owner

WS
Wayne S.
California
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Wayne said he's had an oil leak problem for a long time, and Jason fixed it for him.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Wayne! We appreciate your positive review. Thank you for choosing to bring your Ford Pickup into JC Auto. We are happy to have fixed your oil leak.

Thank you for leaving us a review,
Jason
Owner

BH
Ben H.
Fortuna, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Ben said Jason did a really good job. He got his vehicle in and out as quickly as possible.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Ben! Thank you for your positive review. JC Auto strives to get work done in a timely manner while maintaining high standards of service. We thank you for choosing JC Auto.

Thank you for leaving us a review,
Jason
Owner

LJ
Lisa J.
Loleta, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Lisa said he's dealt with the staff for a long time. They're honest ,up front, and the cost is always what they say it's going to be.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hi Lisa! Thank you for your positive review. JC Auto strives to be consistent and honest with you about your vehicle. We appreciate you choosing to bring your Ford F-150 into JC Auto for all your maintenance needs. 

Thank you for leaving us a review,
Jason
Owner

BH
Brandon H.
Fortuna, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Brandon said the staff are very timely, and are very good about calling about updates.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Brandon! We are happy to hear about your positive experience. Thank you for choosing to bring in your Ford Explorer into JC Auto. We appreciate doing business with you.

Thank you for leaving us a review,
Jason
Owner

LF
Lisa F.
Hydesville, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Lisa said the staff did everything she needed.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Lisa, thank you for bringing in your Ford Ranger for an oil change. We hope to see you back soon!

Thank you for leaving us a review,
Jason
Owner

CC
Cheyenne C.
California
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Cheyenne said this business is always willing to take her in as soon as possible. They did a super good job. They provided her with a print out of everything wrong with her vehicle. They were super nice. They provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Jason C. from JC Auto responded on 07/25/2018

Hello Cheyenne, thank you for your positive review! We appreciate you for chossing to bring in your Scion tc into JC Auto for your maintenance needs! We appreciate doing business with you.


Thank you for your review,

Jason
Owner

KD
Karen D.
Fortuna, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
My trusted mechanic
Jason and staff take the time to explain the repairs and even show me what the problem is. I trust his judgement and his work.
Jason C. from JC Auto responded on 07/25/2018

Thank you for choosing JC Auto. We appreciate your business Karen.

Thank you for leaving us a review,
Jason
Owner

KI
Kelly I.
Fortuna, CA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Kelly said service was quick, friendly and very good.
This review was collected via phone interview by Customer Research Inc.

GA
Gabe A.
Fortuna, CA
Chevrolet Silverado SS
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Gabe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
Laurel H.
California
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Laurel said this business was easy to deal with and it was very accessible.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 287 in total