Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

130 Reviews

88% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Azusa, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Brake replacement on Lexus ES350
Outstanding staff, starting with Laura on the front desk. Experienced knowledgable mechanics who work quickly and efficiently. Very competitive pricing.

RR
Ron R.
Rancho Cucamonga, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Ron said that the place completed his service and repair quickly.
This review was collected via phone interview by Customer Research Inc.

DW
donna w.
San Dimas, CA
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donna said the employees were pleasant. They completed service correctly. They provided accommodating service.
This review was collected via phone interview by Customer Research Inc.

AW
Andre W.
Covina, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Andre said this business got his vehicle serviced in a timely manner, it was a big job and they got it done in one day. He said he likes the staff member. They are nice people.
This review was collected via phone interview by Customer Research Inc.

LV
Lisa V.
El Monte, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Friendly and fast
I used JCW Auto for my oil change recently and was very happy with the service. It was fast and they also checked other things on my car and let me know that I needed a new air filter. I love the follow up email that they send so that you have a record of your last visit and the mileage on your car. The front desk worker is very friendly and professional. Their waiting room is perfect if you have kids. They have a tv playing cartoons, water and a place to charge your phone while you wait. They also have crayons for the kids.

JR
JESSE R.
Pasadena, CA
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great Deal, awesome service!
in and out in 30 mins, but due to the fact they topped all my fluids and recommended changing out the air filters.
thank you!

DB
DEVIN B.
Baldwin Park, CA
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018
Friendly Staff
Everyone had smiles on their faces and were very nice ! I loved that. I rated them a 4 because about an hour after leaving I realized my right headlight was out and thought that would be checked during the inspection.

EV
Evie V.
La Puente, CA
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Evie said the service was efficient and the work guaranteed.
This review was collected via phone interview by Customer Research Inc.

YR
YUNUEN R.
Monterey Park, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Friendly and fast service
They really go out of their way to be helpful . The mechanics always inspect everything.

Verified Customer
Baldwin Park, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
They bring the Satisfaction of the client
They work fast and they always make sure you are happy with their job

EC
ERWIN C.
Azusa, CA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Friendly staff
Very friendly and courteous staff,Quick service.thank you

WP
WILLIAM P.
Duarte, CA
Mazda Mazda5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018
Mazda 5
I called the same day appointment and I'm glad their accepted me.

JA
Jason A.
Baldwin Park, CA
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018 Category: Service
Jason said the only reason he wanted to go to this business was because they were open on Saturday. It turned out that they were not and he still had to take time off work in order to get his brakes fixed.
This review was collected via phone interview by Customer Research Inc.

KF
Kenny F.
Pasadena, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Kenny said they are good people and they get the job done.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
West Covina, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Chris said the service was quick, easy, and he was in and out. They let him know the issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

VZ
Vahil Z.
Azusa, CA
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Vahil said this business is good but he has a problem with staff because they forgot to reset the computer in his vehicle.
This review was collected via phone interview by Customer Research Inc.

QC
Qen C.
Rowland Heights, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Qen said the service was good quality.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pomona, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Fast friendly service
You are welcomed with a kind staff and quick service. I’ve always made an appointment and have been in and out in the time frame they’ve given me. They’re Place is clean and the waiting area has a TV and a charging station for your electronic devices.

EB
Edwin B.
Fontana, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Edwin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CP
Christopher P.
Pomona, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Christopher said the staff provided great customer service. They got the job done for a great price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 130 in total