Jensen Tire And Automotive

George: I apologize for you not being pleased with the service. We strive to keep people safe. I can touch on all your points. As far ignoring your son in law there were three other people ahead of him we were very busy with other people that had appointments, he walked as a no appoinmtne waiter, we took care of him as quickly as possible, he was only here for 30 minutes. He had an attitude and felt we should have dropped everything and waited on him. We do our best to take care of all customers as quickly as possible.We did not tell him the tire was not salvageable we told him the tire had a screw in it in an area that is deemed not repairable by tire safety standards As far as the price we are competitive with tire rack and the other tire retailers in the area I know that for a fact. As far as another facility repairing the tire that's on them putting you out there on a unsafe tire. The tire had sidewall damage from being driven on it low on air, if the other shop looked at the tire properly they would have realized that the tire has sidewall damage and is unsafe. What happens when you ride on a tire low on air is the rubber on the inside of the sidewall comes apart and is now a bad sidewall. If you would like I can send you a photo. The 6.00 that I make on a tire repair or the 38.00 that I make on a tire sale is not as important to me as the fact that a customer is driving around on a unsafe tire that can cause serious physical damage to the driver of that vehicle and or to the driver of others. Feel free to contact me if you would like me to dismount the tire and do a proper inspection. We will do this for you no charge as we looked at it for no charge and we have looked at several other tire for you at no charge that were also not repairable and you went elsewhere then> I can be reached on my personal cell anytime 203-520-1256.