Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 685 Reviews )

100% Would Recommend
Latest Review 2 days ago

Reviews


PH
PATTI H.
Gilbert, AZ
Toyota Camry
Verified Customer
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11/17/2019
Did a great job repairing my car and so refreshing to find a company so honest and helpful.
I definitely recommend Jerry's Auto to all of my friends and family. I have had a lot of work on several vehicles and they are always honest, professional, courteous, friendly and everything they have done has been exceptional.

CJ
CHARLOTTE J.
Mesa, AZ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
SPEEDY Service. Good Customer Service, "Charlie"
Nice to have someone close by that is honest, sincere, and takes cares of their customers!
They do good work and are fast to handle "walk-ins".

FC
FRANKLIN C.
Mesa, AZ
Buick Rendezvous
Verified Customer
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11/14/2019
Trusted Service
I know my vehicle will get the best care. I trust their judgement about what is needed or not needed.

RB
Robert B.
Mesa, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Robert said he has been doing business for a long time with this facility. The service is done right. The technicians let him know what they are doing before they do it and they are not over priced. They are consistent.
This review was collected via phone interview by Customer Research Inc.

EG
Elizabeth G.
Mesa, AZ
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Elizabeth said they were most helpful, did good work and was pleased greatly.
This review was collected via phone interview by Customer Research Inc.

PJ
Pete J.
Arizona
Cadillac ATS Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Pete said the staff got to his vehicle right away and had him in and out within 20 minutes.
This review was collected via phone interview by Customer Research Inc.

CS
CHIP S.
Mesa, AZ
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
1998 Suburban repairs
I have been going to Jerry's for 20 plus years. Three generations of Simpsons have had a good outcome with work needed. I have three cars and all have had work done on them. They installed a new engine on my 1964 Chevy pickup in 2005 and it is still going strong. AC work on my 1977 Camaro. The latest work was my 1998 Suburban, was expecting $7000 worth of work and only had $1100 of work done and it is running strong. My son, my wife and 5 grandkids have all had good results at Jerry's.

Chip Simpson

CP
Cloma P.
Mesa, AZ
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Cloma said the staff was super nice and they took good care of her.
This review was collected via phone interview by Customer Research Inc.

KH
KEITH H.
Mesa, AZ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Prompt, friendly, efficient service.
I have been taking my car into Jerry's Auto Service for many years and find them to be honest and friendly to deal with. They are very prompt and always give a thorough explanation as to what was done.

DH
Dennis H.
Mesa, AZ
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Dennis said this business has always been very good. At his last visit, they got his vehicle right in and took care of things well.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Arizona
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Michael said the business was honest with him, they got it done in a timely manner and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Mesa, AZ
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Very reliable
We have trusted Jerry's for several years. My mother for many years before that.

AB
ANNE B.
Mesa, AZ
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Terrific attention to detail, they listen!
I always feel important. They take care of the issue and I appreciate their honesty.

TR
Tyler R.
Arizona
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Tyler said that they are really quick. They do it right the first time.
This review was collected via phone interview by Customer Research Inc.

DC
DIANE C.
Apache Junction, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Job well done
Charlie and Jason are the best!!!
Once again you got our vehicle up and running. Thank you

RG
RON G.
Mesa, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
Jerry's Auto service
I have been going to Jerry's for at least 15 years or more and found them to be experienced and the best shop around. When a warning dash light came on I set up an appointment expecting to be paying for a brake job or more and they diagnosed it as a sensor problem. The charges were much less than expected. They also did a complete check of my 1999 Ford Explorer and gave it a good bill of health but also warned me that down the line certain repairs would be needed. Many of my friends do not get honest accurate estimates from shops and up paying for repairs they did not expect. They have worked on four cars for me with excellent results. I cannot say enough good things about their operation.

WB
Wally B.
Mesa, AZ
Dodge Ram Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Wally said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

PH
Phil H.
Scottsdale, AZ
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2019 Category: Service
Phil said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Mesa, AZ
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
David said the business was clear on what needed to be done. They gave a clear price, were honest, were done in a timely fashion and they were professional.
This review was collected via phone interview by Customer Research Inc.

LN
Leon N.
Mesa, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Leon said the staff did everything they said they were going to do, and they were very quick about it. He stated they also seemed to be very fair about their pricing.
This review was collected via phone interview by Customer Research Inc.

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