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Fix Auto El Segundo - Jim & Jacks

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 Reviews)
77
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

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Contact
(310) 322-5733
No Business Hours Provided

Business Hours

* No Time Zone Provided
1605 E Grand Ave El Segundo, CA 90245-4327
Fix Auto El Segundo - Jim & Jacks' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 Reviews)

KC
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Kim C.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2024
verified customerVerified Customer
10
Subaru Repair
It took a long time, but it looked great once it was done.

BK
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Bradley K.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
verified customerVerified Customer
10
Subaru Repair
They made everything easy. Great customer service experience.

MY
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Margery Y.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2024
verified customerVerified Customer
10
Major body repairs
They explained the nature and scope of the work, and kept me up-to-date on the progress. When the work was completed, my 7-year-old car looked good as new.

MP
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Maria P.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2023
verified customerVerified Customer
9
Excellent work
They took longer (5+weeks) than I would expect for the repairs but they did an excellent job and explained the delays. The excellent job more than compensates for the length of time the repairs took

KB
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
verified customerVerified Customer
10
Bumper replacement
Dropped the car off with a two week estimate to. Complete repairs, vehicle returned much sooner

RP
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Richard P.
SUBA Outback Wilderness w/Continuously Variable Transmi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Requested
Very good

This survey is Awful. Get a new platform!

MD
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Michael D.
SUBA Outback Limited w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
verified customerVerified Customer
10
Outstanding service and repair work! Very professional outfit.
I have used Jim & Jack's in the past and will not consider using any other company. This recent experience was true to form- great professional service and outstanding repair work.

IV
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Ivon V.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
10
Vehicle repair
Overall I was happy with Jim and Jacks just the waiting on parts was the issue. Megan was wonderful with updates

BC
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Bj C.
SUBA Impreza w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2022
verified customerVerified Customer
10
Subaru repair
From the time I called to get information about bringing my car in to the time I picked it up after everything was repaired, I had excellent service. Everyone goes out of their way to provide the best customer service possible. I have zero complaints and will recommend them to anyone that needs their car repaired. My car came back looking brand new! I'm so happy.

Displaying all 9 Review
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