Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72
4.7

( 2865 Reviews )

ReScore Reviews™ (44)

ReScore
Overall Rating 4.3863616/5Overall Rating 4.3863616/5Overall Rating 4.3863616/5Overall Rating 4.3863616/5rating 4.3863616
Original
Overall Rating 2.40909/5Overall Rating 2.40909/5rating 2.40909rating 2.40909rating 2.40909
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


MS
Michael S.
Tucson, AZ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Hyundai service department
Excellent service, had ne wait maybe 30 minutes and kept me informed of the progress

DP
Diana P.
Tucson, AZ
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
My Forever Car and my Forever Dealer
I bought my 2008 Hyundai in Colorado. My forever car has never been maintained anywhere other than a Hyundai dealer. Here in Arizona it is Jim Click Hyundai Auto Mall. Great and accurate service
Eric S. from Jim Click Hyundai Auto Mall responded on 11/18/2019

Matthew and the service team appreciate all the great feedback, thank you for taking time to fill out the 5 star review!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Tucson, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great place!
Everyone is very friendly and they get you in and out as quickly as possible.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Lee and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

TC
Terry C.
Tucson, AZ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
first time Genesis to Jim Click Hyundai
Service got me in early and service manager was very pleasant. Reviewed my prior car records and said I did not need to bring them back in the future. Water and cookie was nice touch in addition to washing the car.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

The service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AK
Allen K.
Tucson, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great Service
The service manager keeps you informed and gives you the best options. There is coffee and some snacks while you wait and wifi as well as comfy seats while you wait for service.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Rickey and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Tucson, AZ
2011 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great Service
They worked super hard to make sure I got my engine fixed under warranty and made sure I had a loaner car while they worked. Everyone was super friendly and answered all my questions.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Matthew and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AJ
Alex J.
Sahuarita, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Perfection
Eric is prikceless
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Thank you for taking time to fill out the 5 star review, the service team appreciate your time, loyalty and business. Thank you!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

LP
Littleton P.
Tucson, AZ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
The Best!
Hyundai vehicles and the Jim Click dealership/service dept really are the best. Fast, friendly efficient service every time.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Lee and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Tucson, AZ
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Fast and friendly
I went in to get my car checked over and for some routine maintenance. I booked an appointment online and everything was so simple and fast.
An employee came out and went over all of the things on my car and they performed the services quickly.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/16/2019

Matthew and the service team appreciate your time, loyalty feedback and business. Thank you for taking time to fill out the 5 star review!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

VV
Victor V.
Tucson, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Done in a timely manner
Thumbs up!
Eric S. from Jim Click Hyundai Auto Mall responded on 11/13/2019

Scott  and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

Verified Customer
Tucson, AZ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Excellent customer service
Customer service was on full display during my most recents visit! Everyone was friendly, professional, accommodating, and most importantly knowledgeable. Suffice it to say an excellent visit.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/13/2019

Thank you for taking time to fill out the 5 star review with great feedback, Lee and the service team appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

YC
Yvonne C.
Tucson, AZ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service
Service was quick and efficient.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/13/2019

Thank you for taking time to fill out the 5 star review with great feedback, we appreciate your time and business!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

MM
Michael M.
Tucson, AZ
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
did everything in the time quoted and did it well
I'll come back
Eric S. from Jim Click Hyundai Auto Mall responded on 11/12/2019

Rickey and the service team appreciate your time, loyalty and business. Thank you for taking time to fill out the 5 star review!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AF
Anita F.
Tucson, AZ
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Courtesy!
Great staff, always helpful and courteous. Waiting room is always clean and well stocked.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Rickey and the service team appreciate your time, loyalty and business. Thank you for taking time to fill out the 5 star review!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AK
Anna K.
Tucson, AZ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Great customer service
Everyone always so nice and friendly. The young girl at counter even remembered our conversation on my baking 240 cookies for my sisters wedding from a month prior thought that was amazing!!!! My wait time is never long and the job gets done every time. A Happy Customer....👍
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Lee and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AM
Alma M.
Tucson, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Service is always explained
Service representative explained everything thoroughly and what future services I will need.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Lee and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

TG
Tom G.
Tucson, AZ
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service that Solved my problem
Trusted vendor
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Rickey and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

GG
Gay G.
Tucson, AZ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
survey
I gave the Jim Click Hyundai service excellent rating.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Rickey and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

AS
Anne S.
Cortaro, AZ
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
2019 Veloster wouldn't start
Could not start car. Managed to have car jumped even though horn and lights worked it was clearly not the battery. Got it back to our Hyundai dealer and Matthew had the car checked. He advised us that it was a missing wire and that we could have the car fixed the same day which made us very happy.
Thank you Matthew McFarland. You and your team did an excellent job.
Annie S.
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Matthew and the service team appreciate your time and business, thank you for taking time to fill out the 5 star review with great feedback!

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850

JK
John K.
Tucson, AZ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Oil change and radio fixed
Scott took excellent care of my issues and would recommend him and this business.
Thanks,
John King
Eric S. from Jim Click Hyundai Auto Mall responded on 11/11/2019

Scott and the service team appreciate all the great feedback, thank you for taking time to fill out the 5 star review with great feedback! 

Eric Salazar
Service Manager
Jim Click Hyundai Automall
Direct (520) 407-4860
Main (520) 407-4850