Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

665 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.8928575/5Overall Rating 4.8928575/5Overall Rating 4.8928575/5Overall Rating 4.8928575/5rating 4.8928575
Original
Overall Rating 2.3928571/5Overall Rating 2.3928571/5rating 2.3928571rating 2.3928571rating 2.3928571
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Tucson, AZ
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great Service.
Great Service
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/20/2018

Thank you for the 5 STAR rating you provided us.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

AW
Anne W.
Green Valley, AZ
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Outstanding customer support
Very convenient. Customer rep Anna is outstanding. Always takes good care of us and our two vehicles.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/17/2018

Thank you for the great 5 STAR review and comments about Anna.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

Verified Customer
Green Valley, AZ
2013 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
No response to finding deep scratch on rear cargo door
Have always had very good service at Jim Click GV. Love the facility. This trip was disappointed to find damage - a deep scratch - on rear cargo door. No response from Jim Click to date on what will be done about it. The vehicle had been inspected twice in previous 7 days for trade in value. No deep scratch was found and noted. I was present for the inspection.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/15/2018

We apologize about the scratch and are in the process with getting it scheduled with the body shop to have it repaired.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

RP
Robert P.
Green Valley, AZ
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Clean, Inviting and Friendly
Great service and care by professional staff.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/15/2018

Thank you for the 5 STAR review and comments.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

TR
Terri R.
Sahuarita, AZ
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service
They go the extra mile.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/15/2018

Thank you for the review and 5 STAR rating.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

Verified Customer
Green Valley, AZ
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
No worries here
Trustworthy friendly service
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/09/2018

Thank you for the very nice review comments and the 5 STAR rating you provided us.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

HJ
Hiram J.
Rio Rico, AZ
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Outstanding!
Best advisor ever
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/08/2018

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

JH
James H.
Tucson, AZ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Jim Click Green Valley
The staff at JCGV are friendly, go out of their way to help, and perform "over & above"..........There was a BIG problem w/redeeming Hyundai Rewards, and that communication process needs to be addressed, but it was eventually worked out.............
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/05/2018

Thank you for the review and we are sorry about the confusion and delay with getting the Hyundai Rewards voucher approved.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

PB
Penelope B.
Green Valley, AZ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Penny Bollin
The staff is always friendly and ready to help with any issues
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 10/01/2018

Thank you for the 5 STAR rating you provided us!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

TT
Terry T.
Sahuarita, AZ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jim click green valley
love Jim click green valley. close to home and Anna the service dept always treat me like royalty.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/29/2018

Thank you for your 5 STAR review and comments about Anna and the service department. Your feedback is always very important to us.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

Verified Customer
Tucson, AZ
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Great Dealer
Kristeen Sanders is very helpful and patient. Always goes the extra mile.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/29/2018

Thank you for the 5 STAR review and the comments about your Service Advisor Kristeen.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

GO
George O.
Sahuarita, AZ
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
outstanding service
Service adviser Kristeen Sanders has been my go to service adviser at Jim Click Hyundai, Green Valley. She always goes above and beyond answering questions and giving advice.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/28/2018

Thank you for the very nice review on your Service advisor Kristeen and the 5 STAR rating you provided.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

DR
Dario R.
Green Valley, AZ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
the personal attention given to me from all of the employees is heart warming
in particular Christine Sanders I would hire first if I were to start a business. very attentive and caring . an tremendous asset to any company
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/28/2018

Thank you for your 5 STAR rating. We really appreciate it.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

MF
Michael F.
Green Valley, AZ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Same Old Thing—Great as Always
Polite, helpful, keep me informed of progress
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/28/2018

Thank you for the 5 STAR review and comments. Your feedback means a lot to us.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

KC
Karen C.
Green Valley, AZ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Service
Always professional, friendly, on time service. I don't have to worry about my car when I am on the road because of the great care provided.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/26/2018

We are glad to see your comments and the 5 STAR rating you provided us. We really appreciate your business.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

BM
Bruce M.
Green Valley, AZ
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Service Analysis
I had a tire problem on my Santa Fe and it was resolved in a professional manner by my service adviser.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/25/2018

Thank you for the wonderful 5 STAR review and comments.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

LS
Leone S.
Green Valley, AZ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Fast efficient service
???
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/25/2018

We are happy to see that your visit was "Fast and efficient". Thank you for the 5 STAR review.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

Verified Customer
Sahuarita, AZ
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Check Engine Light
They found the problem and fixed it.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/24/2018

We are happy to know that the problem was fixed and you are able to give us a 5 STAR review. Thank You.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

Verified Customer
Green Valley, AZ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Richard Pratt
all of the people there are very help fully and friendly.

Mike Rodriguez service advisor was very help fully getting my problem fixed.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/24/2018

Thank you for the positive review and the comments about Mike and the staff.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650

CD
Christine D.
Tombstone, AZ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Quick friendly service
Anna Dickerson at the Green Valley Dealership is always so friendly and helpful! She always provides great customer service.
Rick S., Service Manager from Jim Click Hyundai of Green Valley responded on 09/24/2018

Thank you for the very nice review about Anna your service advisor and the 5 STAR rating you provided.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650