100% Would Recommend
Latest Review 6 days ago
Mary W. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said they're great and they do the work well. The price is great as well. They have a very nice staff and she's very pleased.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Debra P. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Debra said the staff did a really good job. They told her what was wrong, and what wasn't wrong. They had suggestions for her. They were super-nice guys.
Vehicle: Ford Escape
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Jose V. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jose's wife. She said the staff was communicative, prompt, and gave her a fair price for the service provided.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 01/29/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Lashanna G. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lashanna said she received prompt and quick service. The employees met her service needs.
Vehicle: Audi A6
Category: Service
Service Date: 01/29/2018
Review Created: 01/30/2018
This review was collected via phone interview by Customer Research Inc.
Richard G. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with a customer who chose to remain anonymous. She said she trusts this business.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/16/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Joseph R. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said he has been dealing with this business for years. The service and the value are great.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
David C. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he has used this business for years. The employees always provide really good service. He has had no issues with the work.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/16/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Gary B. at Jim's Auto Repair responded on 02/02/2018

Thanks DAVE!

Jim's Auto Repair                                               Gary Bankos
ROBERT D. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garage"
Great garage.
Vehicle: Chevrolet Avalanche
Service Date: 01/19/2018
Review Created: 01/23/2018 06:30 AM
Naquan B. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Naquan said the business communicates really well and they do good work. He stated he is able to build a relationship with them.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/19/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
James I. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with James' wife. She said they have been using this business for over 20 years. The staff members are friendly and everyone does a great job.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Stacy H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stacy said the employees are always extremely helpful. They tell her of future repairs that may be needed, but they don't try to sell her repairs that are not needed at the time.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Larry G. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said everything worked out well at the business. They got his vehicle in, they did everything, and the prices were fair.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
STEVE W. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent Service
Vehicle: Land Rover LR2
Service Date: 01/05/2018
Review Created: 01/07/2018 05:38 AM
ANDREW B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is outstanding and people are courteous"
They are excellent mechanics and go out of there way to make u feel at home
Vehicle: Nissan Pathfinder
Service Date: 01/04/2018
Review Created: 01/06/2018 04:52 AM
CLINTON J. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Friendly Service."
Every time I've been to this shop I have had a Great experience.
Vehicle: Jeep Wrangler
Service Date: 01/04/2018
Review Created: 01/04/2018 09:16 PM
Gary B. at Jim's Auto Repair responded on 01/05/2018

Thanks Clinton...always great to see you..

Jim's Auto Repair                                               Gary Bankos
JOHN E II M. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Automotive Service around"
Jim's Auto has always been great in finding and fixing car issues.

They never try selling you items you do not need.

They always will work us in as soon as they can.

If it is a safety or emergency problem, they go out of their way to work us in.

I Highly Recommend Jim's Auto.

jem
Vehicle: Nissan Murano
Service Date: 01/03/2018
Review Created: 01/04/2018 06:22 AM
Gary B. at Jim's Auto Repair responded on 01/04/2018

THANKS John..I believe you are one of the longest standing customers we have..and we appreciate IT!

Jim's Auto Repair                                               Gary Bankos
CHRISTINE D. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keeping local with a well-established York County PA garage, super service!"
My car's best friend is Jim's Auto Repair! Gary & crew keep the customer first in what they do when servicing your car. They have earned both my trust, and my continued business. Kudo's Jim's!
Vehicle: Ford Taurus
Service Date: 01/03/2018
Review Created: 01/04/2018 05:43 AM
Gary B. at Jim's Auto Repair responded on 01/04/2018

Thank You Chris..our customers are the BEST in York Co.   

Jim's Auto Repair                                               Gary Bankos
Gary B. at Jim's Auto Repair responded on 01/05/2018

THANKS Chris

Jim's Auto Repair                                               Gary Bankos
ROBERT K. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appreciate the Service!"
It's hard to find a great (and trustworthy) mechanic. Jim's came highly recommended and I will pay it forward and recommend to anyone else seeking the same service. Honest, efficient and reasonable pricing are tough to beat in today's world. Ask for Gary!
Vehicle: Hyundai Sonata
Service Date: 12/29/2017
Review Created: 01/04/2018 05:13 AM
Gary B. at Jim's Auto Repair responded on 01/04/2018

THANKS Robert we REALLY appre4ciate it and were glad to help you

Jim's Auto Repair                                               Gary Bankos
FRED A. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best place to take yor car !!!"
Work is always well done and finished on time; a great business to deal with.
Vehicle: Volvo S60
Service Date: 11/14/2017
Review Created: 12/28/2017 05:22 AM
Gary B. at Jim's Auto Repair responded on 12/28/2017

Thanks FRED!

Jim's Auto Repair                                               Gary Bankos
Erin M. on 12/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Erin said a piece broke off, but it's not a big deal. Gary is great. She was told that a piece broke off. He was up front about it and they all are very nice. They got her right in, it was figured out as to what was wrong and they squeezed her in. She was shown a lot of mercy that day. The price to her was fine and it was reasonable.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Gary B. at Jim's Auto Repair responded on 12/29/2017

Thanks Erin..it was just the boss on the belt tensionor....Glad we could help you out and hope to see again..we make sure all our customers know up front when there was a problem..will not operate any other way..Happy New Year...

Jim's Auto Repair                                               Gary Bankos
Displaying Review 1 - 20 of 326 in total