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JLS Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(144 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

JLS Automotive is your local auto shop serving the Wilmington, DE area. Give us a call for your automotive needs. JLS Automotive is your local auto shop serving the Wilmington, DE area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Transmission Repair, Oil Change
Contact
(302) 308-3183

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2307 Foulk Rd Wilmington, DE 19810
JLS Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(144 Reviews)

CE
CHRIS E.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2025
verified customerVerified Customer
10
Best Experience Ever!!!
I have a Jaguar and maintenance is incredibly expensive through a dealer. My car needed a lot of things done to it ranging from an oil change to new tires to brakes. All of the issues would have easily cost me over $10k at a dealership. I had looked up 3 possible shops and JLS was my first call. From the moment I first spoke to Kyle, I knew I would not be calling the other two. I needed my car back asap so Kyle said he could squeeze me in on a day where he didn't really have the time. But, a customer service driven compassionate owner takes care of new and existing customers and that's what Kyle did for me. A squeeze-in for an oil change became a day-long affair and he found AND fixed in the SAME DAY over 10 different issues with my car that would have caused permanent, extensive damage had I not gone that day. A 20-minute ride from home, Kyle's Service Manager took me home and picked me up later in the day to get my car. Kyle even said if something went awry, he had a car he could loan me for my appointment the next morning that I could not miss. My total cost was less than a quarter of what a dealership would have asked for. I got in my car to go home and it felt brand new. I haven't felt my car perform like that in years!!!! To sum up, if you are looking for an automotive specialist that treats you like family and takes precise care of your vehicle, JLS is where you want to go. From the first meeting to the last hand shake, I was kept in the loop with text updates, treated like I mattered and I existed, and above all else, I wasn't upsold on things that I did not need. I have always wanted to have a "family mechanic" to rely on and I will NEVER take any of my vehicles anywhere else again. JLS is the ONLY automotive servicer that I will use going forward!!! HIGHLY RECOMMENDED!!!! I would give them 1000 stars if it was possible!!!!
Manager from JLS Automotive responded on 12/08/2025 09:40 AM

Wow, what an enthusiastic endorsement! It seems like your Jaguar has found not just a mechanic, but a new best friend in Kyle and the team. We’re delighted to hear that you dodged the 10k bullet that the dealership was aiming at you and that our service made your car feel as good as new—perhaps it’s looking to audition for a spot in the next fast car movie!It’s fantastic that you experienced the kind of customer care that feels more like family than just business. Keeping you in the loop with updates and making sure you were taken care of while your car was getting pampered is just how we roll at JLS. Your generous offer of 1000 stars might be a bit beyond our star rating system, but we appreciate and value your loyalty! Same-time next maintenance?

Service Coupons and Posts
We’re thrilled to hear that you loved your experience with us! 🚗✨ Listening, checking, and explaining—it's all in a day’s work! We're here to keep your ride smooth, one prioritized list at a time! Thank you for the kind words! #JLSAutomotive #CustomerCare
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Thanks for the fantastic review! 🚗🔧 We like to think of ourselves as the "auto whisperers" – diagnosing and repairing with excellence! Your trust means the world to us. Stay tuned for more smooth rides! #ExcellenceInService #JLSAutomotive
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We're thrilled to hear you had a great experience with us! Treating your 2002 truck like our own daughter’s ride? That's just how we roll! 🚗💖 Daily check-ins? No problem! Thanks for the recommendation! #CustomerCare #JLSAutomotive
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Thanks for visiting us! 🚗 We're thrilled to hear you were satisfied with our service. We promise to keep your ride running smoother than a freshly waxed hood! See you next time! 😄 #AutoCare #JLSAutomotive
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We’re thrilled to hear you enjoyed our fast, efficient, and professional service! 🚗💨 We aim to keep you on the road without the wait! Thanks for the love! ❤️ #JLSAutomotive #CustomerSatisfaction
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Thank you for trusting us with your 2002 van! 🚐 We're thrilled you loved our service and recommendations. Let us keep those headlights shining brighter than your future road trips! 🌟 Looking forward to your next visit! #JLSAutomotive #HappyDrivers
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Thanks for the kind words! We're thrilled our service, quality parts, and awesome staff hit the mark! 🚗💨 We'll keep revving up to provide the best. Drive safe and see you again soon! #JLSAutomotive #GreatService
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