Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

317 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review about 21 hours ago

Reviews


RM
Ron M.
New Carrollton, MD
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ron said his overall experienced was good. He has dealt with Johnny before and he is honest.
This review was collected via phone interview by Customer Research Inc.

WR
Warren R.
Maryland
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Warren said the business did a good job, they were very accommodating, very informative and the price was also consistent.
This review was collected via phone interview by Customer Research Inc.

NO
NATALIE O.
Lanham, MD
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Johnny’s level of knowledge and quality of work.
Johnny’s is a very efficient and high quality auto repair shop. We have never received bad advice nor do I feel that he is over priced. We received quality work at a reasonable price and his work is guaranteed!

EJ
Eleanor J.
Lanham, MD
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Eleanor said the employees were friendly. They provided efficient service. They completed service fast.
This review was collected via phone interview by Customer Research Inc.

GW
Gregory W.
Bowie, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Gregory said the staff gave excellent customer service, timely service, and they have a clean facility. Everything was top notch.
This review was collected via phone interview by Customer Research Inc.

AF
Aurelia F.
Lanham, MD
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Aurelia said the business did good work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Capitol Heights, MD
Dodge Neon
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Scott said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Maryland
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
James said everything was ok but the 1 thing did not get fixed because of a recalled part.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2018 Category: Service
James said he was not pleased at how long it took to repair his vehicle. He said it took 1 week because of the parts delay.
This review was collected via phone interview by Customer Research Inc.
John H. from Johnny's Auto Service responded on 06/19/2018

I am sorry you are not happy but as I told you the parts that are still needed are only availabe from the dealer & are on national back order I cannot fix a car with out parts.I was also working with your warranty company that held things up also.-John


BH
Ben H.
Lanham, MD
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Ben said that he had no hassles with the facility, it was an easy drop-off and pick-up and the work was completed the same day. They provide fair prices and good work.
This review was collected via phone interview by Customer Research Inc.

RJ
Royden J.
Greenbelt, MD
Honda HR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Royden said the business provided him with good service.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Washington, DC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Don said the staff were honest, very thorough, and explained the problem with his vehicle to him in a way that he understood.
This review was collected via phone interview by Customer Research Inc.

AB
Adrian B.
Wilmington, NC
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Adrian said his vehicle broke down in the middle of town and the staff took care of him right away. Everything went well with the service.
This review was collected via phone interview by Customer Research Inc.

DO
Dickson O.
Springdale, MD
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Dickson said they do good work but it is a little expensive.
This review was collected via phone interview by Customer Research Inc.

JS
Jewel S.
New Carrollton, MD
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Jewel said the facility provided honorable service and she trusts them.
This review was collected via phone interview by Customer Research Inc.

GS
Geoff S.
Upper Marlboro, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Geoff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WY
Wendy Y.
Harpursville, NY
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Wendy said that she was stranded away from home and the facility helped her out. They gave her a ride to the hotel, found the necessary part and got her back on the road again. She is most appreciative.
This review was collected via phone interview by Customer Research Inc.

JW
Jake W.
Centreville, MD
GMC Terrain
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Jake said the service was good.
This review was collected via phone interview by Customer Research Inc.

CB
Clarence B.
Bowie, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Clarence said the mechanic let him know what needs to be done and what doesn't.
This review was collected via phone interview by Customer Research Inc.

LF
Lawrence F.
Lanham, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Lawrence said the business's service is dependable.
This review was collected via phone interview by Customer Research Inc.

EE
Estella E.
Glenn Dale, MD
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Estella said the staff provided excellent service. She called and they showed up.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 317 in total