Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

373 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 11 days ago

Reviews


WC
Wayne C.
Arnold, MD
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Wayne said the staff always tell him what they're doing before they do it. They tell him what the cost is and what he does and doesn't need. He trusts the staff, Johnny and his son. He likes Johnny.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Springdale, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Daniel said they were good.
This review was collected via phone interview by Customer Research Inc.

LF
Latonya F.
Bowie, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
LaTonya said the visit was good, and she has had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

MT
MIKE T.
New Carrollton, MD
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Trustworthy
Always get great service from Johnny's.

SW
SHARON W.
Lanham, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Always courteous, friendly and caring...
Makes me feel like friends whenever I take my vehicle in for service. Always ask if I have any concerns regarding my vehicle. Up front with any issues they may have found while checking my vehicle.
I don’t worry they will try and take advantage of me (as a single woman) by saying I need something when i don’t.
I’m so glad I found Johnny’s back in 2014.
I keep coming back for any service my vehicle needs.

AB
Aaron B.
Lanham, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Aaron said the service was really good.
This review was collected via phone interview by Customer Research Inc.

ML
Mohammed L.
Bladensburg, MD
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Mohammed said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Bowie, MD
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Joe said his overall experience was okay. They finished everything within 2 hours.
This review was collected via phone interview by Customer Research Inc.

LA
Latrese A.
Lanham, MD
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Latrese said the service was good and the staff communicated well.
This review was collected via phone interview by Customer Research Inc.

AF
Albert F.
Bowie, MD
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Albert said they were very pleasant and he appreciates the work he got done.
This review was collected via phone interview by Customer Research Inc.

TK
Theresa K.
Pasadena, MD
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Theresa said the employees were polite. They provided fine service. The service price was more than she anticipated.
This review was collected via phone interview by Customer Research Inc.

MR
Mac R.
Bowie, MD
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Mac said that the place had quality work and good communication.
This review was collected via phone interview by Customer Research Inc.

MT
MIKE T.
New Carrollton, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Trustworthy
I have going to Johnny's for close to 7 years and I feel as though I can trust him and his staff. In addition, they take the time to answer my questions and complete the job properly.

GT
GEORGE T.
Bowie, MD
Acura 2.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
The shop is very warm. The owner is exceptional knowledgeable and professional.
I was extremely satisfied with the the service that was provided. From the owner to all the mechanics they were second to none. And I would definitely refer all my family members and friends to Johnny's.

AT
Ann T.
Bowie, MD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ann said everything worked out well. They were professional, they provided ease of service and they were good.
This review was collected via phone interview by Customer Research Inc.

DJ
Donna J.
Glenn Dale, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Spoke with Donna's Husband. He said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

DK
Demetrius K.
Suitland, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Demetrius said the employees inspected her vehicle. They did not complete any service repairs.
This review was collected via phone interview by Customer Research Inc.

MG
Monica G.
Lanham, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Spoke with Monica's husband. He said he was pleased with the business and how he takes care of problem. Instead of being pushed around, it was really great service. He will be back. He also wanted to mention that the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

GT
GLEN T.
Upper Marlboro, MD
Saturn Astra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2018
Excellent service and very knowledgeable staff.
Excellent customer service and quality work. Great and constant feedback before and during service. Management provides trustworthy and reliable advice. Workmanship is excellent.

SM
Scott M.
Suitland, MD
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Scott said that the place's staff is quite personable.
This review was collected via phone interview by Customer Research Inc.