Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

68 Reviews

100% Would Recommend
Latest Review 29 days ago

Reviews


FL
Frank L.
Seattle, WA
Toyota Sienna
Verified Customer
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03/21/2019
Quick & efficient battery replacement
My battery died suddenly, leaving me in the lurch. Johnson’s was able to replace the battery on the day I called.

Verified Customer
Seattle, WA
Kia Sedona
Verified Customer
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03/07/2019
always excellent service
Just a routine maintenance service -- handled quickly and professionally every time.

GM
Greg M.
Seattle, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Great Value
Trustworthy service you feel good about!

Verified Customer
Seattle, WA
Subaru Outback
Verified Customer
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03/03/2019
Very good value!
Have been going here for years. We always receive very good service at an unbeatable value.

Verified Customer
Seattle, WA
Ford Freestyle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019
good friendly service
I really appreciate Johnson's auto, just walking distance from our house. However the last 2 visits they added services before calling first so the bill was bigger for both cars than expected. For lightbulb & wiper changes, we can take care of that ourselves. Thanks!

Verified Customer
Seattle, WA
BMW 740iL
Verified Customer
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01/07/2019
consistently reliable service over three decades
I'm satisfied with service on a variety of cars over a long period of time.

DB
Dany B.
Seattle, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
As usual, efficient, reliable, pleasant service. Thank you!
As usual, efficient, reliable, pleasant service. Thank you!

JJ
Jake J.
Seattle, WA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Best Shop in town
This is a well run shop Honest and always helpful. All work done quickly at a fair price

MS
Mary D S.
Seattle, WA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
A high-five for Johnson's Auto Repair (no, make that a high-ten)!
Johnson's is the best of the best: They're expert, they're skilled, they have integrity & they care.

DS
Denis S.
Seattle, WA
Toyota Corolla
Verified Customer
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10/16/2018
Competant work
They worked around my schedule and ordered the replacement part, which arrived only a few hours later. They also put on my new steering wheel cover for free. I'd been struggling with that for weeks. I was able to get all my errands done that day thanks to Jeff Johnson and his competant crew

DJ
Doug J.
Seattle, WA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Reasonable Maintenance
I had been to the "Dealer" recently due to an outstanding recall issue. Of course they found many issues that they thought should be attended to. I was due a maintenance visit at Johnsons so I asked them to investigate these issues in the process and address those that needed attention. They evaluated each and determined that mostly they did not require work at this time.

Thanks for taking such good care of my vehicle and not piling on unnecessary work!

Verified Customer
Seattle, WA
Ford Freestyle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018
I love Johnson's Auto
They do such good work. My only question is, the price of an oil change for the same car fluctuates with each visit, that's the only reason I didn't give 5 stars. Is that due to the amount of notice you give before bringing in your car?

MS
Mary D S.
Seattle, WA
Audi A4
Verified Customer
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09/07/2018
Expertise & integrity
I welcome the chance to say again that Johnson's expertise & integrity are unrivaled!!

RL
Rick L.
Seattle, WA
Ford Pickup
Verified Customer
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07/03/2018
It’s like mom’s “apple pie”!
I have 3 cars and they all love to visit Johnsons. Johnsons is like
Sunday dinner at mom’s. Not only does it taste good but it feels
good. You can count on honest, attentive service and reasonable
prices. They are straight to the point with no fluff. There’s nothing
they can’t diagnosis and fix.
We need more of their type of honesty and friendliness in Seattle.

JK
John K.
Seattle, WA
Hyundai Veloster
Verified Customer
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05/12/2018 Category: Service
John said he is very happy with the staff as they repair all his vehicles, and he has never had any problems with their work.
This review was collected via phone interview by Customer Research Inc.

JY
Jeff Y.
Washington
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Jeff said the owner of this business was a great business man. He will have to go back because he didn't receive an invoice.
This review was collected via phone interview by Customer Research Inc.

RM
Rob M.
Seattle, WA
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Rob said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Seattle, WA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Elizabeth said she loved the staff. They did a great job and were honest. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.

RL
Robin L.
Seattle, WA
Subaru Outback
Verified Customer
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05/03/2018 Category: Service
Robin said the staff were nice and seemed to know what they were doing. She said the prices were reasonable and she felt the staff were very trustworthy.
This review was collected via phone interview by Customer Research Inc.

JB
Jackson B.
Seattle, WA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jackson said the business is fast.
This review was collected via phone interview by Customer Research Inc.