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SureCritic / Ken Garff Body & Glass - Salt Lake
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Ken Garff Body & Glass - Salt Lake

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)
89
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Score Details

5 stars
82%
4 stars
10%
3 stars
7%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(801) 201-7153
No Business Hours Provided

Business Hours

* Mountain Time (Us & Canada)
20 E 900 S Salt Lake City, UT 84111
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Ken Garff Body & Glass - Salt Lake's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)
Write a Review
Recent Reviews
SL
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Sarah L.
SUBA Outback Touring XT AWD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/02/2026
verified customerVerified Customer
4
nice repair but lots of misconnects
I took the car in a week before I left on holiday for two weeks and asked them if they could repair While I was gone and have it ready for my return . They indicated this would be fine and that they would move my car for service to Nate Wade when it was complete. Long story short they waited over a week until they even started the work after I dropped it off. This meant that it was ready 9 days after I returned home. The original estimate was $3500 and it escalated to $11,500!
Troy B., Body Shop manager from Ken Garff Body & Glass - Salt Lake responded on 11/06/2026 07:17 AM

We appreciate your feedback, Sarah, and we understand that a delay on your Outback’s repair timeline caused an inconvenience, especially with your travel plans. The substantial increase in the repair estimate is concerning too, and we want to learn more about that. Please reach out to us at (801) 201-7153 to discuss this further.

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