Tawni,
I apologize for our current reality of inaccurate transportation. Our current logistical climate does not make it a good experience for anyone. I can assure you we will strive to keep our customers as up-to-date as possible and again, I apolozie for how it changed your overall experience purchasing with us. Thank you for understanding and we hope next time to be in a better situation with transport.
We are very sorry about the current logistical issues and how it has changed the customer experience. We strive to keep our customers up to date on the status of their purchase but we acknowledge that we still have work to do. Thank you for your business and working with us through these uncertain times.
This was my second purchase from Ken Garff Hyundai Downtown, I came back because of the service they provided on my first purchase. The only thing I would say needs some improvement is delivery updates.