Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

469 Reviews

100% Would Recommend
99% Business Response
Latest Review 8 days ago

Reviews


RH
Rick H.
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Got me back on the road.
Need a new timing belt. Got it a big discount from the dealer's price. Thank's again to Tony and Anthony!
Mary K., secretary from Ken's Auto Care LLC responded on 02/11/2019

Rick,
Thank you for giving Ken's Auto Care the opportunity to service your vehicle. Our continued commitment lies in the complete satisfaction of our customers. We are looking forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Verified Customer
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Highly Recommend
Couldn’t be happier with Kens auto care. Always pleasant, honest, efficient, and quick work. Would highly recommend!
Mary K., secretary from Ken's Auto Care LLC responded on 02/11/2019

Dear Customer,
We appreciate the trust you place in Ken's Auto Care. The growth we experience is because of customers like you who support our business and refer us to others. We will continue to do our best to give you the kind of service you deserve. We look forward to taking care of any automotive needs you may have in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

PW
Paul W.
Alexandria, KY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Paul said that he likes the place and Tony.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 02/08/2019

Paul,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

JL
Jeffry L.
Butler, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Excellent service!
Once again, fantastic service! Best car repair shop in the world! Couldn't be happier
Mary K., secretary from Ken's Auto Care LLC responded on 02/01/2019

Jeffry,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. It is always our pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

BJ
Bob J.
Alexandria, KY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Bob said the staff was nice and the service was timely.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 01/30/2019

Bob,
We appreciate your business and are grateful for the trust you place in Ken’s Auto Care. We are privileged to have the opportunity to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

DR
Don R.
Alexandria, KY
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Spoke with Joyce. She said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 01/21/2019

Don,
We appreciate your business and the confidence you place in Ken's Auto Care. It is a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

DS
DAN S.
Melbourne, KY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
A+ as always
Dropped off the vehicle after hours night before and was done the next day. Anthony and Tony are wonderful to deal with. Great family owned business.
Mary K., secretary from Ken's Auto Care LLC responded on 01/18/2019

Dan,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. We are privileged to have the opportunity to service your vehicle and we look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

BB
Bob B.
Alexandria, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
2003 Ford Explorer
Took our truck up to Ken's on Thursday night and they had the 4wheel drive fixed the next day , ready for pick-up . Ken's Auto Care always takes care of us and they do the best. It's a business you can trust. They treat you like family . They check the vehicle for its needs and they advise you on what is the best for the customer. Thank you for your service .
Mary K., secretary from Ken's Auto Care LLC responded on 01/14/2019

Thank you for choosing Ken's Auto Care to service your vehicle. Our continued commitment lies in the complete satisfaction of our customers. It was a pleasure to service your vehicle. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

RH
Rick H.
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Got me back on the road.
These guys are great! Great work at a good price.
Mary K., secretary from Ken's Auto Care LLC responded on 01/14/2019

Rick,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

MH
MARSHALL H.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Very Satisfied
Very prompt and courteous service performance. I was very satisfied with their work.
Mary K., secretary from Ken's Auto Care LLC responded on 01/09/2019

Marshall,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We are privileged to have the opportunity to service your vehicle. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

GP
Gary P.
Alexandria, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Equinox
As always the service is excellent. Service was completed the same day that we brought the car in.
Mary K., secretary from Ken's Auto Care LLC responded on 01/07/2019

Gary,
Thank you for choosing Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. It was our pleasure to service your vehicle. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

RH
Rob H.
California, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Rob said Tony and his son do a great job and he recommends them all the time. His son and daughter take their vehicles there, as well. Rob said he will be taking his vehicle to Ken's from now on.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 01/03/2019

Rob,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. The growth we experience is because of customers like you who support our business and refer us to others. We will continue to do our best to give you the kind of service you deserve. We look forward to taking care of any automotive needs you may have in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

RS
Ryan S.
Kentucky
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Ryan said the employees did what they said and took care of the problem.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 01/03/2019

Ryan,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

BL
Bill L.
Kentucky
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Bill said they have gone there for years and like the work they do.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 12/28/2018

Bill,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. We are privileged to have the opportunity to service your vehicle and look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

WB
Wilma B.
Alexandria, KY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Wilma said the employees are honest, friendly and the price was good.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 12/26/2018

Wilma,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. We are privileged to have the opportunity to service your vehicle and look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

AS
Al S.
Alexandria, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Al said he has gone there for years. He will recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 12/26/2018

Al,
We appreciate your business and the confidence you place in Ken's Auto Care. The growth we experience is because of customers like you who support our business and refer us to others. We will continue to do our best to give you the kind of service you deserve. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

NO
NOLAN O.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Ford Explorer service
Their honesty and communication is commendable. I was notified of a more crucial repair that should be done instead of what was scheduled. They sent pictures of what needed to be done.
Mary K., secretary from Ken's Auto Care LLC responded on 12/17/2018

Nolan,
Thank you for choosing Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. It was our pleasure to service your vehicle. We are looking forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Verified Customer
Alexandria, KY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Ken’s Auto
Great service from honest people. Tony and his crew go above and beyond to make sure you are taken care of. Great customer service.
Mary K., secretary from Ken's Auto Care LLC responded on 12/14/2018

Dear Customer,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your automobile. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

KH
KEITH H.
Alexandria, KY
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Service at its best.
Great service as usual. These guys always deliver at a great price and get the job done right. Very trustworthy garage. Thanks again.
Mary K., secretary from Ken's Auto Care LLC responded on 12/05/2018

Keith,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We will continue to do our best to give you the kind of service you deserve. We look forward to taking care of your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

NO
NOLAN O.
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Honest and friendly
I appreciated the communication and honesty. The mechanic told me what the issue was and the repair cost before proceeding with the repair.
Mary K., secretary from Ken's Auto Care LLC responded on 12/05/2018

Nolan,
We appreciate you choosing Ken's Auto Care to service your vehicle. Our continued commitment lies in the complete satisfaction of our customers. It was a pleasure to service your vehicle. We are looking forward to taking care of any automotive needs you may have in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

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