Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

381 Reviews

100% Would Recommend
99% Business Response
Latest Review 17 days ago

Reviews


FM
FRANK M.
California, KY
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
trustworthy
We trust Ken's auto, they are reliable and trustworthy
Mary K., secretary from Ken's Auto Care LLC responded on 07/30/2018

Frank,
Thank you for being a loyal customer. We appreciate your business, your trust, and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

KR
Ken R.
Alexandria, KY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Ken said the employees took care of everything and did a good job.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 08/01/2018

Ken,
We appreciate you participating in a review on behalf of Ken’s Auto Care and giving us a five star rating. Thank you for giving us the opportunity to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

MB
Matt B.
Kentucky
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Matt said the business is fair and honest. They never charge for unnecessary repairs. The repairs seem to last a long time.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/31/2018

Matt,
Thank you for taking a review on behalf of Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

DR
Don R.
Alexandria, KY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Spoke with Joyce. She said that the place has always been efficient and cost worthy.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/26/2018

Don and Joyce,
Thank you for taking the time to respond to a review on behalf of Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

RM
Ryan M.
Kentucky
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ryan said that he trusts the place and its staff.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/26/2018

Ryan,
Thank you for your business, your trust, and your confidence you place in Ken's Auto Care. We look forward to doing business with you in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

TB
Tom B.
Kentucky
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Tom said the employees were truthful. They provided pretty good service. They completed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/26/2018

Tom,
We appreciate you giving us the opportunity to service your vehicle. It was our pleasure to service your Jeep Wrangler. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

JL
Julie L.
Alexandria, KY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Julie said the staff called her back, and kept her updated. The service they provided was efficient. They are very good.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/20/2018

Julie,
We appreciate your business and the confidence you place in Ken's Auto Care. It was a pleasure to service your automobile. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

JE
Jason E.
Alexandria, KY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jason said the business has timely service and good work.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/20/2018

Jason,
We appreciate you giving us the opportunity to service your automobile. We look forward to servicing all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

TC
Tom C.
Kentucky
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Tom said he was completely satisfied with the work. The staff did a great job at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 07/17/2018

Tom,
We appreciate you giving us the opportunity to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

MK
Mike K.
Alexandria, KY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Billie. She said this business had good people that were honest. They always treat her right.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/21/2018

Mike and Billie,
We appreciate your business and the confidence you place in Ken’s Auto Care. It is our pleasure to service your vehicles. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

DW
Dennis W.
Highland Heights, KY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Glenda. She said the service was done correctly, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/19/2018

Dennis,
We appreciate your business and the confidence you and your family place in Ken's Auto Care. It is our pleasure to service your vehicles. We look forward to servicing your vehicles for many years to come. Thank you for being a loyal customer.

Mary Kremer
Secretary
859-635-7657

ZD
Zak D.
Kentucky
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Zak said the business did a good job and they were very informative. He stated he never had any issues.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/19/2018

Zak,
We would like to express our gratitude to you for responding to a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You

Mary Kremer
Secretary
859-635-7657

LK
Lauryl K.
Kentucky
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Laurel said that she has no complaints with the facility.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/14/2018

Lauryl,
Thank you for your business and the confidence you place in Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AL
Al L.
Kentucky
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Al said the staff was friendly, and provided good service.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/14/2018

Al,
We appreciate you giving a review on behalf of Ken's Auto Care and rating us a five star. It was our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SR
Scott R.
Alexandria, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Scott said he's been taking his vehicle to the business for a long time. They have been honest and trustworthy with him and he does not plan on going anywhere else.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Scott,
We are very appreciative of your business. Thank you for being a loyal customer. It is a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

SB
Shawn B.
Kentucky
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Shawn said the service was personable.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Shawn,
We appreciate your business and the confidence you place in Ken's Auto Care. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AF
Ashley F.
Kentucky
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Ashley said the business did everything she asked and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Ashley,
We would like to express our gratitude to you for taking the time to give a review on behalf of Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

RH
Rick H.
Kentucky
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Rick said the work turned out great and it was less expensive than he was led to believe from other places. He will be in tomorrow to get more work done.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Rick,
We appreciate your business and the confidence you place in Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AF
Angie F.
Southgate, KY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Angie said the business provides quick service. The staff are friendly and they always make sure her vehicle is taken care of.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/01/2018

Angie,
We would like to thank you for being a loyal customer. We appreciate you giving us the opportunity to service your vehicle.
We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

HD
Heather D.
Kentucky
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Heather said she has always had a good experience at the business, that they always do a good job. She said she's been going there for years.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/01/2018

Heather,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

Displaying Review 1 - 20 of 381 in total