Their honesty and communication is commendable. I was notified of a more crucial repair that should be done instead of what was scheduled. They sent pictures of what needed to be done.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 12/17/2018

Nolan,
Thank you for choosing Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. It was our pleasure to service your vehicle. We are looking forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Verified Customer

Alexandria, KY

BMW 3 Series

Verified Customer

12/13/2018

Ken’s Auto

Great service from honest people. Tony and his crew go above and beyond to make sure you are taken care of. Great customer service.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 12/14/2018

Dear Customer,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your automobile. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

KEITH H.

Alexandria, KY

GMC Savana Cutaway

Verified Customer

12/05/2018

Service at its best.

Great service as usual. These guys always deliver at a great price and get the job done right. Very trustworthy garage. Thanks again.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 12/05/2018

Keith,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We will continue to do our best to give you the kind of service you deserve. We look forward to taking care of your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

NOLAN O.

Honda Ridgeline

Verified Customer

12/03/2018

Honest and friendly

I appreciated the communication and honesty. The mechanic told me what the issue was and the repair cost before proceeding with the repair.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 12/05/2018

Nolan,
We appreciate you choosing Ken's Auto Care to service your vehicle. Our continued commitment lies in the complete satisfaction of our customers. It was a pleasure to service your vehicle. We are looking forward to taking care of any automotive needs you may have in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

Ed B.

Alexandria, KY

Hyundai Azera

Verified Customer

11/29/2018

Very knowledgeable friendly and focused on service

Tony leads a great group of very knowledgeable, dedicated and focused tech’s and receptionists at Kens Auto. They stand behind there work and do whatever it takes to satisfy the customer. It’s great to see an independent business who knows the old fashion feeling of “customer service” and that their word and work says a lot about their character. I very much trust their service of my vehicles and most importantly value their friendship. I’d recommend them to anyone seeking assistance with their vehicle and encourage people to try them out and see the difference between dealership maintenance departments and guys who know what their doing and not charging the “big guys” prices. Kens service is awesome!

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/30/2018

Ed,
Thank you for the kind words you expressed in your review for Ken's Auto Care. We appreciate your business and the trust you place in us. Our continued commitment lies in the complete satisfaction of our customers. The growth we experience is because of loyal customers like you who support our business and refer us to others. It is always a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657Thank you for the kind words you expressed in your

VYNETA B.

Alexandria, KY

Mercury Mariner

Verified Customer

11/26/2018

Courteous personnel

Phone call returned on a Saturday which allowed me to get car towed and repair was started Monday morning.
Courteous nice people.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/27/2018

Vyneta,
Thank you for taking the time to give a review on behalf of Ken's Auto Care. We appreciate you giving us the opportunity to service your automobile. We are looking forward to taking care of your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Charles C.

Alexandria, KY

Lincoln Continental

Verified Customer

11/24/2018 Category: Service

Spoke with Charles's wife. She said he did everything that was asked, and he always checks everything to make sure it's in tip top shape.

Recommended

This review was collected via phone interview by Customer Research Inc.

Mary K., secretary from Ken's Auto Care LLC responded on 11/30/2018

Charles,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. It is a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

ROBERT D.

Alexandria, KY

Chevrolet Pickup

Verified Customer

11/18/2018

Fixed my truck and kept it affordable

Had my truck towed here after it failed to start and left me stranded. Ken’s diagnosed the problem as well as looked at another repair I asked about having done, I decided to hold off on the second repair and opted to concentrate on getting the truck running again which they took care of and kept me on budget. We’ve taken our cars to Ken’s many times and they always do good work, use reputable parts, and keep us on the road for fair prices. Thanks Tony and the crew at Ken’s. You’re still my go-to shop for everything automotive.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/19/2018

Robert,
We appreciate your business and are grateful for the trust you place in Ken's Auto Care. Our commitment lies in the complete satisfaction of our customers. It was a pleasure to service your vehicle. We are looking forward to taking care of your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

Verified Customer

Chevrolet Equinox

Verified Customer

11/15/2018

Fantastic Service

The service and quality of work is fantastic.
But most important too me is the trust in knowing your not paying for unnecessary work and the what needs repaired will be taken care of and charged accordingly.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/16/2018

Dear Customer,
We appreciate your business and the trust you place in Ken's Auto Care. We are privileged to have the opportunity to service your vehicle. We are looking forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

Verified Customer

Alexandria, KY

Ford F-150

Verified Customer

11/15/2018

Great place!

Always get the best care at Ken’s. Friendly staff and I always trust the work they do.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/16/2018

Dear Customer,
Thank you for choosing Ken's Auto Care to service your vehicle. Our continued commitment lies in the complete satisfaction of our customers. We will continue to do our best to give you the kind of service you deserve. We are looking forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Verified Customer

Butler, KY

Toyota Corolla

Verified Customer

11/13/2018

Happy Customer

I was disappointed today when the needs for my car increased in price. Today I received new tires,brakes, and an oil change. I am disappointed that my tires were not rotated when I received my last oil change thus needing new tires on this visit.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/14/2018

Dear Customer,
We appreciate you giving Ken's Auto Care the opportunity to service your vehicle. If you have an issue with the service we provided, please feel free to call 859-635-7657 and Tony would be happy to go over the issue with you.
Thank You,

Mary Kremer
Secretary
859-635-7657

AL R.

Cold Spring, KY

Honda CR-V

Verified Customer

11/13/2018

Excellent work and personnel

Investment in personnel and equipment equates to unequaled service. Integrity and assurance of quality work is difficult to find elsewhere.
Would not go anywhere else for automotive service.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/14/2018

Al,
Thank you for choosing Ken's Auto Care to service your vehicles. Our commitment lies in the complete satisfaction of our customers. It is a pleasure to service your vehicles. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Doug S.

Kentucky

Chevrolet Malibu

Verified Customer

11/10/2018 Category: Service

Doug said the business is friendly, they always do quality work and their prices are reasonable.

Recommended

This review was collected via phone interview by Customer Research Inc.

Mary K., secretary from Ken's Auto Care LLC responded on 11/14/2018

Doug,
We appreciate your business and the confidence you place in Ken's Auto Care. We will continue to do our best to give you the kind of service you deserve. Looking forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

Bill A.

Alexandria, KY

Honda CR-V

Verified Customer

11/07/2018

Tony and the Crew makes sure our vehicles are safe and reliable.

I know when I get our vehicles back they are fixed correctly and safe for my family to drive. Thanks for great service for many years.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/09/2018

Bill,
We would like to express our gratitude for you giving us the opportunity to service your vehicle. Thank you for the trust you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of your automotive needs for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

Verified Customer

Ford F-150

Verified Customer

11/07/2018

Quick service and honesty

Always quick service, Tony and the staff are top notch, nothing less than honest and dependable! Customer service is a priority here!

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/09/2018

Dear Customer,
Thank you for choosing Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. We look forward to taking care of any automotive needs you may have in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

GEORGE M.

Buick Enclave

Verified Customer

11/06/2018

Great Job, Thank You!!

A caring group that address your auto needs faithfully and expeditiously! Futhermore, this great service comes at a competitive rate.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/07/2018

George,
Thank you for choosing Ken's Auto Care. Our continued commitment lies in the complete satisfaction of our customers. It was a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

DAVID B.

Fort Thomas, KY

Jeep Grand Cherokee

Verified Customer

11/06/2018

Really care about customer

Thanks so much Anthony

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/07/2018

David,
We appreciate your business and the confidence you place in Ken's Auto Care. It is a pleasure to service your vehicle. We are looking forward to taking care of all your automotive needs for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

Marilyn S.

Alexandria, KY

Toyota Camry

Verified Customer

11/06/2018

Always the personal touch and consideration for the customers

They have always been very reliable and willing to help when needed. As a single woman this is important to me.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/07/2018

Marilyn,
Thank you for taking the time to give a review on behalf of Ken's
Auto Care. We appreciate you giving us the opportunity to service your automobile. We are looking forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

CONNIE H.

California, KY

Mercedes-Benz SLK-Class

Verified Customer

11/06/2018

Valuable service

I was treated with respect and integrity. My job was done sooner than expected. They really understand how valuable your time is. Took excellent care of my car.

Recommended

Mary K., secretary from Ken's Auto Care LLC responded on 11/07/2018

Connie,
Thank you for giving Ken' Auto Care the opportunity to service your automobile. Our continued commitment is the complete satisfaction of our customers. It was our pleasure to service your vehicle. We look forward to taking care of your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

Charles N.

Alexandria, KY

Ford Expedition

Verified Customer

11/06/2018 Category: Service

Charles said he would recommend this business for service.

Recommended

This review was collected via phone interview by Customer Research Inc.

Mary K., secretary from Ken's Auto Care LLC responded on 11/07/2018

Charles,
We appreciate your trust in Ken's Auto Care. The growth we experience is because of customers like you who support our business and refer us to others. It is a pleasure to service your vehicle. We are looking forward to servicing your automobile in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

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Location

Address

8301 Alexandria Pike
Alexandria, KY 41001-1154

(859) 635-7657

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kensautocarellc.com

About For years Ken's Auto Care LLC has been there for the people of Alexandria. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Alexandria has to offer.

Our family of technicians and service staff sees their work here at Ken's Auto Care LLC as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Ken's Auto Care LLC was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Ken's Auto Care LLC the best car service in Alexandria!

Are you ready to experience the best Alexandria car service available? Please give us a call or make an appointment here.

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