Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

369 Reviews

100% Would Recommend
99% Business Response
Latest Review 7 days ago

Reviews


LK
Lauryl K.
Kentucky
Volvo C70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Laurel said that she has no complaints with the facility.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/14/2018

Lauryl,
Thank you for your business and the confidence you place in Ken's Auto Care. We appreciate you giving us the opportunity to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AL
Al L.
Kentucky
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Al said the staff was friendly, and provided good service.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/14/2018

Al,
We appreciate you giving a review on behalf of Ken's Auto Care and rating us a five star. It was our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SR
Scott R.
Alexandria, KY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Scott said he's been taking his vehicle to the business for a long time. They have been honest and trustworthy with him and he does not plan on going anywhere else.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Scott,
We are very appreciative of your business. Thank you for being a loyal customer. It is a pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

SB
Shawn B.
Kentucky
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Shawn said the service was personable.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Shawn,
We appreciate your business and the confidence you place in Ken's Auto Care. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AF
Ashley F.
Kentucky
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Ashley said the business did everything she asked and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Ashley,
We would like to express our gratitude to you for taking the time to give a review on behalf of Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

RH
Rick H.
Kentucky
Volkswagen Passat Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Rick said the work turned out great and it was less expensive than he was led to believe from other places. He will be in tomorrow to get more work done.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/08/2018

Rick,
We appreciate your business and the confidence you place in Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AF
Angie F.
Southgate, KY
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Angie said the business provides quick service. The staff are friendly and they always make sure her vehicle is taken care of.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/01/2018

Angie,
We would like to thank you for being a loyal customer. We appreciate you giving us the opportunity to service your vehicle.
We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

HD
Heather D.
Kentucky
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Heather said she has always had a good experience at the business, that they always do a good job. She said she's been going there for years.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 06/01/2018

Heather,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

KS
Karen S.
Alexandria, KY
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Karen said the service at this business was quick and the staff fixed the problem.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/25/2018

Karen,
Thank you for taking the time to respond to the review on Ken's Auto Care and giving us a five star rating. We appreciate you giving us the opportunity to service your vehicle. We look forward to taking care of all your automotive for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

BE
Betty E.
Alexandria, KY
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Betty said everything was wonderful. The staff were really good and she trusts them.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/25/2018

Betty,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

AS
Anna S.
Alexandria, KY
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Anna said the staff are friendly, and do a good job.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/18/2018

Anna,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

BS
Brandon S.
Kentucky
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Brandon said the business was very friendly, they got him in right away and they also provided great service.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/15/2018

Brandon,
We would like to express our gratitude to you for giving a review on behalf of Ken’s Auto Care. It was our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SK
Steve K.
Alexandria, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Steve said the staff got him and out on time and with a good price.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/15/2018

Steve,
We appreciate you giving us the opportunity to service your vehicle. We look forward to servicing your vehicle for many years to come. Thank you for being a loyal customer.

Mary Kremer
Secretary
859-635-7657

SS
Sarah S.
Kentucky
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Sarah said the staff completed her vehicle service the same day, and provided good quality work.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/11/2018

Sarah,We appreciate your business. It was our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.Thank You,Mary KremerSecretary859-635-7657


SG
Sarah G.
Kentucky
Mazda CX-7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Sarah said this business is really reliable, trustworthy, honest and efficient.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/09/2018

Sarah,
We appreciate your business, your trust, and your confidence in Ken's Auto Care. It is our pleasure to service your vehicles. We look forward to servicing your vehicles for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

RD
Robert D.
Alexandria, KY
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Robert said it was a pretty good experience and he was treated well. He needed work done on his vehicle and was charged a fair price. Tony is an honest and up-front guy. He looked at his air conditioning and didn't charge him for it. Tony has always been fair with him and that is why he keeps going back.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/09/2018

Robert,
We would like to express our gratitude to you for being a loyal customer. It is our pleasure to service your automobile. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SN
Scott N.
Alexandria, KY
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Lisa. She said the business has always been good to them.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 05/09/2018

Scott,
We appreciate you giving a review for Ken's Auto Care and rating us a five star. It is a pleasure to service your vehicles. We look forward to taking care of all your automotive needs for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

WR
Wade R.
Alexandria, KY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Wade said he was very happy with everything the staff did. He said they provided service in a timely manner, and he was very happy with their work.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 04/26/2018

Wade,
We appreciate you taking the time to complete a review and giving Ken's Auto Care a five star rating. It was our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

JW
Joe W.
Alexandria, KY
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Spoke with Ken. He said the business did good work that was fast at a good price.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 04/25/2018

Joe,
It is a pleasure to service your vehicle. We appreciate your business and the confidence you place in Ken’ Auto Care. We are looking forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

VS
Vickie S.
California, KY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Vickie said they have always taken care of her. They've kept her vehicle in top shape. Their staff is very kind, approachable and explanatory.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 04/23/2018

Vickie,
We would like to express our gratitude to you for being a loyal customer. Thank you for the kind words you conveyed in your review and giving Ken's Auto Care a five star rating. We appreciate you giving us the opportunity to service your vehicles. We look forward to taking care of all your automotive cares for many years to come.
Thanks,



Mary Kremer
Secretary
859-635-7657

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