Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

413 Reviews

100% Would Recommend
99% Business Response
Latest Review 3 days ago

Reviews


TC
TIM C.
Morning View, KY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Truck service
I was stuck, broke down vehicle, drop it on his lot, big repair job but took care of me asap. I don't go anywhere else, fair and honest
Mary K., secretary from Ken's Auto Care LLC responded on 10/19/2018

Tim,
Thank you for your business, your trust, and the confidence you place in Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

JC
Jim C.
Alexandria, KY
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Jim said he liked the service at the business.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 10/12/2018

Jim,
We appreciate your business. It is a pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SR
SHIRLEY R.
Alexandria, KY
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Honest, high quality
Honest, high quality auto care in a neighborhood setting. I would not take my car anywhere else for service.
Mary K., secretary from Ken's Auto Care LLC responded on 10/08/2018

Shirley,
We appreciate you giving us the opportunity to service your vehicle. It is our pleasure to service your automobile. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

SH
SCOTT H.
Alexandria, KY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Efficient and Competent
Always honest and fair. I always recommend them to family and friends.
Mary K., secretary from Ken's Auto Care LLC responded on 10/08/2018

Scott,
Thank you for your business, your trust, and the confidence you place in Ken's Auto Care. We appreciate you recommending us to your family and friends. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

RS
Randy S.
Alexandria, KY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Trust
I have known Tony(Owner with his wife) for over 30 years. I trust him in the work he says needs done and have even had him tell me that I didn’t have to have work done but let’s check it later on. My sister comes from the west side of Cincinnati because she trust and feels she leaves with a job well done. Thanks Ken’s Auto Care.
Mary K., secretary from Ken's Auto Care LLC responded on 10/03/2018

Randy,
We appreciate your response to the review on behalf of Ken's Auto Care. Thank you for your business, your trust, and your confidence you place in us. We would like to express our gratitude to you for being a loyal customer. We look forward to taking care of your automotive needs for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

CF
Claude F.
Wilder, KY
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Claude said the business does an excellent job.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 10/03/2018

Claude,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

BY
Bradley Y.
Kentucky
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bradley said that the service was good.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 10/05/2018

Bradley,
We appreciate you giving us the opportunity to service your vehicle. We look forward to taking care of your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

JW
JOHN W.
Alexandria, KY
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Trustworthy and reliable
Great service at reasonable rates.
Mary K., secretary from Ken's Auto Care LLC responded on 10/01/2018

John,
We appreciate your business and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

KF
Kevin F.
Butler, KY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service
This shop is honest in their dealings. Knowledgeable and helpful.
Mary K., secretary from Ken's Auto Care LLC responded on 09/25/2018

Kevin,
We appreciate your business, your trust, and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to servicing your vehicle for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

CM
Chuck M.
Cold Spring, KY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Wiper repair
Ken's never lets me down when it comes to honesty and quality work on our automobiles
Mary K., secretary from Ken's Auto Care LLC responded on 09/21/2018

Chuck,
On behalf of Ken's Auto Care, we would like to express our gratitude for your business. It is a pleasure to service your vehicles. We look forward to servicing your vehicles for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

BA
Bill A.
Alexandria, KY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
.Great Service and trustworty.
Tony and the crew have been taking care of my vehicles for years, from the County Police ( now retired) fleet to my own Vehicles.
Mary K., secretary from Ken's Auto Care LLC responded on 09/21/2018

Bill,
Thank you for your business, your trust, and the confidence you place in Ken's Auto Care. It is our pleasure to service your vehicle. We look forward to taking care of all your automotive needs in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

TW
TONY W.
Alexandria, KY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Friendly family owned business with high quality service
Great friendly atmosphere and great quality of service. Kudos to everyone.
Mary K., secretary from Ken's Auto Care LLC responded on 09/21/2018

Tony,
Thank you for giving us the opportunity to service your vehicle. We appreciate your business and the trust you place in Ken's Auto Care. We look forward to servicing your vehicle for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

TC
TIM C.
Alexandria, KY
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Professional and prompt
As usual prompt and professional service at a reasonable price.
Mary K., secretary from Ken's Auto Care LLC responded on 09/19/2018

Tim,
We appreciate you giving a review on behalf of Ken's Auto Care. Thank you for your business. It is our pleasure to service your vehicles. We look forward to servicing your vehicles for many years to come.
Thank You,

Mary Kremer
Secretary
859-635-7657

JH
John H.
Alexandria, KY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
John said he had no problems with service or staff at this business.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 09/19/2018

John,
We would like to express our gratitude to you for giving us the opportunity to service your vehicle. We look forward to taking care of your automotive needs in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

Verified Customer
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
They care
They cared about making sure my car was in the right condition. I had to bring it back but they made sure that it was perfect for me, and I love that they did that
Mary K., secretary from Ken's Auto Care LLC responded on 09/17/2018

Thank you for your business, your trust, and the confidence you place in Ken's Auto Care. It was our pleasure to service your vehicle. We look forward to servicing your vehicle in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

MM
MIKE M.
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great Service
Thanks to Ken’s Auto Repair for fixing my headlight and changing the oil in short order!
Mary K., secretary from Ken's Auto Care LLC responded on 09/14/2018

Mike,
Thank you for giving us the opportunity to service your vehicle. We look forward to taking care of any automotive needs that may arise in the future.
Thanks,

Mary Kremer
Secretary
859-635-7657

GM
GEORGE M.
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great Job, Thank You!!
Ken's Auto Care fit my diesel truck in yesterday afternoon and changed the fuel filter while I waited. In addition to doing a Great Job, there was a definite concern for my time while I waited! Thank You, Tony!!
Mary K., secretary from Ken's Auto Care LLC responded on 09/14/2018

George,
We would like to express our gratitude to you for the review you gave on behalf of Ken's Auto Care. It was a pleasure to service your vehicle. We look forward to taking care of any automotive needs you have in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

DI
Debbie I.
Kentucky
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Debbie said the employees did everything they said they would on time, they treated her fair and the cost was fair. Ken and Tony were honest, fair and are good business men.
This review was collected via phone interview by Customer Research Inc.
Mary K., secretary from Ken's Auto Care LLC responded on 09/14/2018

Debbie,
We appreciate your business and the confidence you place in Ken's Auto Care. Thank you for giving us the opportunity to service your vehicle. We look forward to servicing your vehicle in the future.
Thank You,

Mary Kremer
Secretary
859-635-7657

Verified Customer
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Excellent service and attention!
This is an excellent business! They are trustworthy, efficient, and knowledgeable. Car repairs are much less stressful with Ken’s Auto Care!
Mary K., secretary from Ken's Auto Care LLC responded on 09/12/2018

Sarah,
Thank you for your business, your trust, and the confidence you place in Ken's Auto Care. It is a pleasure to service your vehicle. We look forward to taking care of all your automotive needs for many years to come.
Thanks,

Mary Kremer
Secretary
859-635-7657

PW
PAM W.
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great service!
This place is awesome. Very efficient and they get you in quickly. Everybody is nice and personable.
Mary K., secretary from Ken's Auto Care LLC responded on 09/10/2018

Pam,
Thank you for the kind words you expressed in your review. We appreciate your business and the confidence you place in Ken's Auto Care. It is a pleasure to service your vehicle. We look forward to servicing your vehicle for many more years.
Thanks,

Mary Kremer
Secretary
859-635-7657

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