Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

159 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


RS
Rob S.
Cairo, NE
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Rob said the business did a great job and they fixed the issues he was concerned about.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Aurora, NE
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Kens’s Auto
Fast friendly and quality work!

JR
Janis R.
Grand Island, NE
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Janis said when she calls the business they always get her in the same day for routine items, they always call when her vehicle is ready and its always in a timely manner for a fair price. She wanted to mention that this business has repaired most of her and her family's vehicles for the past 6 years and everything is always done exceptional and in fair manner.
This review was collected via phone interview by Customer Research Inc.

GS
Gordie S.
Grand Island, NE
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Gordie said Matt does a professional, good quality job, at the right price.
This review was collected via phone interview by Customer Research Inc.

RP
Roger P.
Grand Island, NE
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Quality & fair price..
Repaired & replaced worn brakes. Brought to my attention other repairs that are needed. Labor cost at Ken's is a lot less than dealers and other shops in this area. Won't go anywhere else for auto service and repair.

DB
Dick B.
Aurora, NE
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Repair
Ken’s auto repair take great effort to detail when repairing. They keep the customer informed and go beyond when checking the auto making sure it is safe and their job well done. I highly recommend them and their work!!

MC
Mona C.
Archer, NE
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Hi
I love this place

RF
Randy F.
Grand Island, NE
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Oil change
Called in th a.m. to make an oil change appointment. They got me in immediately.
Great service.

GK
Gerald K.
Grand Island, NE
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Gerald said he sees nothing wrong with them and he keeps coming back.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Grand Island, NE
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great service every time
Ken's always does great work. Their service is always great and everything gets done quickly and correctly.

LB
Lacy B.
Grand Island, NE
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great work
Matt is a great mechanic and very quick at his job. Reasonable rates too.

AG
Alan G.
Grand Island, NE
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great staff
Awesome service..very knowledgable staff..I would definitely recommended them.

LV
LeAnn V.
Aurora, NE
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great auto service!
Always friendly and really care about customers. They take the time to explain so you understand.
Matt F. from Ken's Auto Service responded on 11/12/2018

Thank you LeAnn 

MATT FRIESEN
Manager
308-384-6751

BB
Bill B.
Cairo, NE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Courteous, responsive, intelligent, intuitive
Courteous, intelligent, intuitive, capable, fairly priced
Matt F. from Ken's Auto Service responded on 11/12/2018

Thank you Bill 

MATT FRIESEN
Manager
308-384-6751

LG
Lois G.
Grand Island, NE
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Lois said that they got her and brought her to the business to pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.
Matt F. from Ken's Auto Service responded on 11/12/2018

Thank You Lois 

MATT FRIESEN
Manager
308-384-6751

JR
Janice R.
Doniphan, NE
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Oil change
Ken’s is always so accommodating to fit me in over my lunch hour for oil changes. Like the changes to waiting room that Matt has made!
Matt F. from Ken's Auto Service responded on 11/12/2018

Thanks Janice 

MATT FRIESEN
Manager
308-384-6751

JH
Josh H.
Grand Island, NE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Oil change
Been using ken auto service for years now. Straight foward honest people. Lived right down the street from them for many years. Could ask for better customer service!

Verified Customer
Grand Island, NE
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great service
Very good service and excellent job done. I have a somewhat rare Auto to fix but they have no problem with any type of repair!

LK
Larry K.
Grand Island, NE
GMC Sierra 2500
Verified Customer
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10/26/2018
Took care of all my needs
They serviced my Truck and replaced 3 bulbs that I knew needed replaced. Great Job , Thank You for keeping me safely on the road.

SH
Stacy H.
Grand Island, NE
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great customer service!!
Reliable and dependable with great customer service !!