Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

291 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


SH
Susan H.
Erlanger, KY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Water Pump
Ken's Garage was excellent. From coming to get my vehicle Thursday night to having it ready by Friday early afternoon. Everything was done professionally and promptly. Much appreciated.

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Luke R.
Crescent Springs, KY
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Luke said he has been going to the business for a while, their prices are fair and they take care of the problem.
This review was collected via phone interview by Customer Research Inc.

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Cody C.
Crescent Springs, KY
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Cody said this business kept him up to date with everything that was going on with his vehicle the entire time they had it. Ever since he got it back it has been perfect.
This review was collected via phone interview by Customer Research Inc.

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Willie P.
West Monroe, LA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Willie said it was a pleasure being around the staff, and he appreciated the great service he received.
This review was collected via phone interview by Customer Research Inc.

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Lance C.
Kentucky
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Lance said he had went to 3 different places and he was told it would take 3 or 4 days to even get to it. This facility took him in right away and fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

CG
Carolyn g.
Fort Mitchell, KY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Carolyn said the business always get her in, they are reliable, trustworthy and they do good work.
This review was collected via phone interview by Customer Research Inc.

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Eric H.
Crescent Springs, KY
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Great service. Friendly people
Loved the hospitality and the service was excellent

TK
Thomas K.
Independence, KY
Chevrolet Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Thomas said he is a returning customer to this business. The staff has always been very honest.
This review was collected via phone interview by Customer Research Inc.

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Ryain M.
Crescent Springs, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Ryain said the business completed all the work on his vehicle. They communicated about the work on the vehicle and the prices were good. The employees were nice and very friendly.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Villa Hills, KY
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
James said the business treated him good and took good care of his vehicle. The staff is nice and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

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Shannon W.
Erlanger, KY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Shannon said the business is wonderful. They came and towed her daughters vehicle, went through it thoroughly The problem was fixed the same day and they were really quick about it.
This review was collected via phone interview by Customer Research Inc.

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Steve K.
Zionsville, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Steve said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Jonathan H.
Covington, KY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jonathan said the business was quick, honest and finished the service faster than expected.
This review was collected via phone interview by Customer Research Inc.

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Steve H.
Bromley, KY
Ford Explorer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/21/2018
Service and friendly atmosphere
Felt like I was important and they were there to do what was best for me when I had to return months later they went straight to work to find the problem while I waited to be clear it was not something they did or missed

SH
Steve H.
Bromley, KY
Ford Explorer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/04/2018
Helpful and informative
They were quick and worked to find the problems then quickly fixed to get me back on the road

JK
Judy K.
Villa Hills, KY
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Judy said the staff have always been polite, and they have helped her several times. They've always been there to give her advice. She was very pleased with their service. They have taken care of her vehicle the first time, and she has never had to go back for the same service.
This review was collected via phone interview by Customer Research Inc.

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Henry K.
Fort Mitchell, KY
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Henry said he was very happy.
This review was collected via phone interview by Customer Research Inc.

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Mike G.
Kentucky
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said he brought his vehicle in because he thought he was having problems with his air conditioning. The staff realized there was a leak in the dash that was causing the problems, but he didn't have the money to fix the leak at that time. Instead of wasting his money trying to do things that wouldn't fix things permanently, they told him it would be better for him to wait and pay the full amount to actually solve the problem. They did the best they could to save him money instead of just taking it from him.
This review was collected via phone interview by Customer Research Inc.

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Robert R.
Kentucky
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Robert said the service was really good. The employees informed him on his vehicles issues.
This review was collected via phone interview by Customer Research Inc.

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Cameron M.
Villa Hills, KY
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Cameron said the business was quick, efficient and the cost was not bad.
This review was collected via phone interview by Customer Research Inc.