Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

268 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


EM
Ed M.
Crescent Springs, KY
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ed said every time he takes something to this business, they do what they say they will do and they finish in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
Julio G.
Kentucky
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Carol. She said the business was very professional, very courteous and eager to solve her problems.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
Villa Hills, KY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
they do only the work desired and offer suggestions
without knowing it, as we progressed to items 2 &3 on the car, my system was telling me---look out---you are getting sick---went that a.m. off without any food or drink and 3 hours later between my allergies and the shakes---I couldn't delay any further---said bye in a hurry.

Still, remain satisfied with their service

SK
Steve K.
Crescent Springs, KY
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Steve said the service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Kokomo, IN
Chrysler Sebring Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Mike said Ken is the nicest person he ever met in his life.
This review was collected via phone interview by Customer Research Inc.

CT
Christy T.
Fort Mitchell, KY
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Christy said they did a good job, they got it done quickly and her vehicle is a lot better now. However, she wished he would've called her to let her know about the extra cost. Otherwise, it was great.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Covington, KY
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Gary said the employees fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Carrie M.
Loveland, OH
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Carrie said this business did a really good job. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

HB
Howard B.
KY
Chevrolet Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Howard said the staff did what was asked and the cost was less than he thought it was going to be.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Edgewood, KY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Mark said the business did a great job on his vehicle. His vehicle is running better then it ever has. The staff explained everything to him. They got his vehicle back to him when they said they would.
This review was collected via phone interview by Customer Research Inc.

RP
Ron P.
Villa Hills, KY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
maintenance
as always, product knowledge is second to none and appointments are quick to get.
One thing which would be nice however is----this is the third time grease stains made their way to the seat and floor mat---

still would trust my families vehicles only to Ken

GB
Greta B.
Crescent Springs, KY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Great Service
The service is great and quick!! Thanks so much!

DW
Dee W.
Crestview Hills, KY
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
Trustworthy
Trusting and reliable.

HW
Holly W.
Cincinnati, OH
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Holly said it's not fixed correctly and she'll bring her vehicle back. Her experience has been good as long as they fix the issue, her vehicle was towed and it was snowy.
This review was collected via phone interview by Customer Research Inc.
Kevin K., Owner from Ken's Crescent Springs Service responded on 02/05/2018

Holly We have attempted to contact you as we have not heard of any problem with your vehicle. Imagine our curiosity when receive such information from a review. We thank you for your High marks but would love to know the problem so we can correct it. 

Kevin L Kallmeyer
Owner
859-341-6606

BK
Bob K.
Kentucky
Pontiac Vibe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Bob said he was very satisfied with the service at the business.
This review was collected via phone interview by Customer Research Inc.

MJ
Margaret J.
Fort Mitchell, KY
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Safety First
Kevin and his team made sure my daughter's car was up to par regarding safety, so that I feel confident in her driving it. He also was a great help to me in making sure the error that QuickLube made which killed the motor was taken care of. He has my business.
Kevin K., Owner from Ken's Crescent Springs Service responded on 02/05/2018

Thank you Margaret we look forward to watching over your vehicle in the future. 

Kevin L Kallmeyer
Owner
859-341-6606

JB
Julia B.
Lakeside Park, KY
Chevrolet Sonic
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2018 Category: Service
Julia said the business' communication was not the greatest.
This review was collected via phone interview by Customer Research Inc.

RA
Rose A.
Park Hills, KY
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Rose said the staff was very friendly, and the business exceptional.
This review was collected via phone interview by Customer Research Inc.

KG
Kent G.
Edgewood, KY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Kent said it was good service. They did everything they were supposed to.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Erlanger, KY
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
James said the business took too long, but overall they have great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 268 in total