Business Solutions
English Español
SureCritic / Kensington Service Center
business image

Kensington Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(136 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

Categories
Contact
(301) 946-0777
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3794 Howard Ave Kensington, MD 20895
Get Directions
Kensington Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(136 Reviews)
Write a Review
Recent Reviews
TB
Tom B.
Silver Spring, MD
Kia Niro EV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2026
verified customerVerified Customer
10
I had a flat tire, but upon inspection all my tires needed to be changed. So I got four new tires, alignment, and balance.
I got really good service! I have never been there before but called out of the blue at 5 o'clock with a carpet needing to be towed to a service station so I can get new tires. The people at Kensington service center tracked down the tires and kept me posted throughout the day. They gave me an estimate that was exactly the same as the charge at the end. I'm extremely happy.
Kensington S. from Kensington Service Center responded on 03/02/2026 04:56 AM

Tom B. thank you for repsonding to the survey, and we thank you for allowing us to service your vehicle. We know there are several shops in the area you could have gone to. Our goal is to treat every customer with that old fashion feel, that you matter. We do our best to keep you informed about your vehicle. Please be safe on these roads and have a great Year.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.