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Kent Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(437 Reviews)
82
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

We make repairing your vehicle our life’s work and value your satisfaction. Kent Auto Repair has over 20 years of experience in Automotive Technology, the newest equipment and the latest training. Our professional auto mechanics are able to diagnose and repair your vehicle to as close to its original operation as possible. Therefore, no We make repairing your vehicle our life’s work and value your satisfaction. Kent Auto Repair has over 20 years of experience in Automotive Technology, the newest equipment and the latest training. Our professional auto mechanics are able to diagnose and repair your vehicle to as close to its original operation as possible. Therefore, no matter what make and model of car you drive, Kent Auto Repair can serve your auto repair needs. ...more

Categories
Car Maintenance, Repair Shop, Oil Change
Contact
(253) 630-8133

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
26922 132nd Ave Se Kent, WA 98042-8082
Kent Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(437 Reviews)

EG
Eric G.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2024
verified customerVerified Customer
0
Not the best customer service
Not coming back
The Team from Kent Auto Repair responded on 04/16/2024 11:14 PM

I am always glad to know that an unreasonable person will be someone elses problem in the future. You dropped your car off for a parasitic draw. We charged one hour for that. We hook up our test equipment, trip the door latches, move the key out of range and wait for the computers to go to sleep. Then we start checking if there is an excessive draw and there was. We start going through the process of elimination and 2 hours later you want your car back. We weren't done with it yet. We find parasitic draws 100 percent of the time, if we are given time to do so. 

Customer service = free stuff if you threaten bad reviews. We don't do customer service here because I don't want the word to get out that we work on vehicles for free if you threaten us. 

Service Coupons and Posts
Thanks for the ⭐⭐⭐⭐⭐ review, Esau! We're glad we could get you back on the road swiftly. Your support means the world to us! 🚗💨 #ReliableService #KentAutoRepair
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🌟 Thanks for the love! We're glad to hear that Don took great care of you and your truck. We aim to provide top-notch service, and it means a lot to know we hit the mark. 🚗💥 #CustomerSatisfaction #KentAutoRepair
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Hey there! We're thrilled you were happy with our service! 🚗💥 Brian's a rockstar, and we'd love to see you and your friends again. Thanks for the shoutout! #HappyCustomers #RockstarService
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Thanks for the 5-star review, Mike! 🌟 We're glad we could help you out and that Don's estimate hit the mark! We appreciate your support and hope to see you again soon! #FastAndFriendly #CustomerSatisfaction
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Nathan! We're thrilled to be your #1 choice for truck service. Keeping your wheels running smoothly is what we do best! 🚚💨 #HappyCustomers #TruckMaintenance
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🚗🛠️ Hey there! So glad we could get your AC up and running in no time! Thanks for the 5 stars, we appreciate your support! #CoolAsACucumber #KentAutoRepair
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