Kings Auto And Truck Repair

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

160 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 7 months ago

Reviews


JB
Jennifer B.
Albion, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/28/2018
Budget truck rental
Returned a budget truck to this location after hours and would NOT suggest this to anyone. We filled the tank up less than a mile from here and the gas was running out of the tank.... they claimed the tank was not full so we were charged $10 for gas and an additional $35 fee!! Will not use this location for any services again.

LD
Leslie D.
Kalamazoo, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017
Awesome honest service
This place is AWESOME and Honest!!! I hopped off I94 at exit 145 for a burger. Once I slowed down there was an awful grinding sound. I was about 75 miles from home and I had no idea where I even was! The mechanic at Kings drove my car and said it was a $25 dollar heat shield. I could have cried with relief! He was so nice and honest. I know little about cars and he could have told me it was anything and charged me double. They did a once over too and he told me a few things that needed to be done soon but not right then. My faith in humanity has gotten a boost. I wish I lived closer so they could do the other repairs I need.

SA
Stephanie A.
Jackson, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016
Exceptional service, friendly, honest
Had my car inspected due to another garages negligence, and they explained to me in great detail about everything, and told me honestly what I should do. I always take my questions to them because I know I'm going to get great, honest Service and answers.

RS
Robert S.
Jackson, MI
Ford Explorer Sport Trac
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2014 Category: Service
Robert said he is still having a problem with belt squeals, he is planning to go back to the facility when he has the time.
This review was collected via phone interview by Customer Research Inc.

DS
Dewey S.
Jackson, MI
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Service
Spoke with Edith. She said this business does a good job and is on time.
This review was collected via phone interview by Customer Research Inc.

TP
TOM P.
Grass Lake Charter Township, MI
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014
Great mechanic
Richard is a great mechanic, very fair prices and honest.

BH
Brenna H.
Grass Lake Charter Township, MI
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Service
Brenna said she had no problems with this business. They were very fast and cheap.
This review was collected via phone interview by Customer Research Inc.

BE
Ben E.
Munith, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2014 Category: Service
Ben said the people at this business are very nice.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Jackson, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Spoke with Jodi. She said this business provides good and timely service. She stated she is very happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.

JM
Jennifer M.
Grass Lake Charter Township, MI
Chrysler LHS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Jennifer said she thinks honesty and punctuality are very important and this facility met all of her needs.
This review was collected via phone interview by Customer Research Inc.

RY
ROBIN Y.
Jackson, MI
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014
out of the shop
I've been driving this car on and off for 15 yrs. got it out of the shop, drove it for 150 mi. ,like new!

DR
Darrell R.
Jackson, MI
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2014 Category: Service
Darrell said they were not cheap but they do good work.
This review was collected via phone interview by Customer Research Inc.

RY
ROBIN Y.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2014
Fixed my old truck
truck runs better than when i bought it. King's did lots of work for a fare price.

SM
Stacie M.
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Stacie said this facility did everything she asked them to do and they did it in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

DG
Duane G.
Ypsilanti, MI
Dodge Sprinter
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/28/2014 Category: Service
Duane said they did not do what they said they were going to do and they charged him a lot of money to change a couple of hoses. He would not recommend them because they had a poor attitude and they treated him poorly.
This review was collected via phone interview by Customer Research Inc.
Richard K., OWNER/OPERATOR from Kings Auto And Truck Repair responded on 03/05/2014

 We did all that was possible to get the needed parts in a timely fashion.The vehicle was a mercedes product and parts in Jackson for imports are hard to attain.He was charged 2.0 hours to replace both hoses on a diesel engine which included diagnostics. We strive to repair every vehicle in a timely fashion,BUT part availability is not under our control.Duane is the driver not the person who authorized and paid the bill.


VV
Vallery V.
Grass Lake Charter Township, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2014 Category: Service
Vallery said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JH
Jordan H.
Grass Lake Charter Township, MI
Saturn SL1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Jordan said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Trisha G.
Jackson, MI
Pontiac Aztek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Trisha said the personnel were friendly, courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

GS
Gayle S.
Munith, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Gayle said the service was good.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Jackson, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Bill said the guy was nice and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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