Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

23 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


RM
Ryan M.
Olmsted Falls, OH
Ford Pickup
Verified Customer
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10/10/2019 Category: Service
Ryan said that Rob is very nice, knowledgeable and helpful. He walked him through the whole process. They did a fantastic job and are very professional. He appreciates the great work.
This review was collected via phone interview by Customer Research Inc.

FP
Frank P.
Parma, OH
GMC Savana Cutaway
Verified Customer
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09/26/2019 Category: Service
Frank said the service was good, the price was reasonable and they did not oversell.
This review was collected via phone interview by Customer Research Inc.

LM
Laura M.
Olmsted Falls, OH
Ford Fusion
Verified Customer
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09/26/2019 Category: Service
Laura said she has always gone to this business.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Olmsted Falls, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Jerry said the staff took care of him as soon as he arrived and everything was perfect.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Olmsted Falls, OH
Mercury Grand Marquis
Verified Customer
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08/30/2019 Category: Service
Mary said they did a fine job. They took care of her in 1-2 days. The air conditioner is working.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Westlake, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Bob said that they treat him real well.
This review was collected via phone interview by Customer Research Inc.

BF
Benny F.
North Olmsted, OH
Honda Accord Sdn
Verified Customer
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08/06/2019 Category: Service
Benny said the staff is real honest. He had a diagnosis done on the vehicle and was quoted a very high price. He was quoted $2,800 to replace the brakes and ball joints which was ridiculous but because of this decided not to invest anymore money on the vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Brecksville, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Mike said that the timing, service, price are good. He stated that Robbie provided great service
This review was collected via phone interview by Customer Research Inc.

ED
Ed D.
Ohio
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Ed said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Art S.
Olmsted Falls, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Art said he has used this business for quite a while.
This review was collected via phone interview by Customer Research Inc.

KH
Ken H.
Olmsted Falls, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Ken said he would recommend.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Olmsted Falls, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Joe said the service was quick.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Olmsted Falls, OH
Dodge Journey
Verified Customer
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06/22/2019
Close to home/Friendly/Fast/ Efficient
Always pleased with the service and the pleasantness of the staff.

CD
Chris D.
Ohio
Nissan Altima
Verified Customer
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06/21/2019 Category: Service
Chris said the staff were personable. They helped him out and answered his questions.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Ohio
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Jessica said they get her in for an oil change pretty quickly. She does not have to wait long. The work is very efficient.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Olmsted Falls, OH
Chevrolet Silverado SS
Verified Customer
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06/04/2019
Awesome Shop
We have been taking our cars to Knapp’s for at least 6-8 years now. They have done awesome work and always greet you with a smile. The cost is always reasonable and cheaper than the dealerships. I HIGHLY recommend them for your service needs.

BL
Bill L.
Olmsted Falls, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Bill said the business has good people who are trustworthy. They tell him what is going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Olmsted Falls, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Dave said they have always treated him properly. He is very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

JO
Josh O.
North Olmsted, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Josh said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Westlake, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Fred said that the place satisfies all of his automobile needs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 23 in total