Koeppel Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service.Koeppel Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service.
Nightmare Experience at Koeppel Hyundai: Unprofessional Conduct and Allegations of Racism
Recently went with a friend and the experience at Koeppel Hyundai was nothing short of a nightmare. We had the misfortune of dealing with the financial manager, Jonathan Steinger, who handled the entire situation in an unprofessional manner. The ordeal began when I discovered that the VIN on the contract was incorrect, leading to a cascade of issues. Despite our attempts to rectify the mistake, Mr. Steinger provided false promises and ultimately dismissed me from his office.
We are appalled that someone like Mr. Steinger holds a position at Koeppel Hyundai, considering his lack of professionalism and disregard for customer concerns. Not only did his actions result in financial losses for me, but we also missed out on potential opportunities due to the contract error. This whole experience has left my friend with serious anxiety and a sense of distrust towards the dealership.
What is even more troubling are the suspicions of racism that emerged during this process. The way Mr. Steinger treated me and my friend and how he handled our case raises serious concerns. Additionally, there are doubts surrounding the authenticity of the bill of sale, which only deepens the suspicion of unethical practices within the dealership.
In conclusion, our experience at Koeppel Hyundai was a nightmare characterized by unprofessional conduct, false promises, and allegations of racism. We urge prospective buyers to exercise caution when dealing with this dealership and to seek out establishments that prioritize customer satisfaction, professionalism, and transparency. Trust me, steer clear of this place
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
We are appalled that someone like Mr. Steinger holds a position at Koeppel Hyundai, considering his lack of professionalism and disregard for customer concerns. Not only did his actions result in financial losses for me, but we also missed out on potential opportunities due to the contract error. This whole experience has left my friend with serious anxiety and a sense of distrust towards the dealership.
What is even more troubling are the suspicions of racism that emerged during this process. The way Mr. Steinger treated me and my friend and how he handled our case raises serious concerns. Additionally, there are doubts surrounding the authenticity of the bill of sale, which only deepens the suspicion of unethical practices within the dealership.
In conclusion, our experience at Koeppel Hyundai was a nightmare characterized by unprofessional conduct, false promises, and allegations of racism. We urge prospective buyers to exercise caution when dealing with this dealership and to seek out establishments that prioritize customer satisfaction, professionalism, and transparency. Trust me, steer clear of this place