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Laguna Niguel Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(37 Reviews)
69
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Score Details

5 stars
77%
4 stars
7%
3 stars
5%
2 stars
3%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores™
5.0
ReScore™ Average
69
Net Promoter Score ®

Business Details

Categories
Honda Dealer, Car Dealer, New Car Dealer
Contact
(949) 541-2677
No Business Hours Provided

Business Hours

* America/Adak
28432 Camino Capistrano Laguna Niguel, CA 92677
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Sales Department 's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(37 Reviews)
Write a Review
Recent Reviews
MG
gravatar
Mary G.
San Juan Capistrano, CA
2021 Hyundai Sonata Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2021
verified customer Verified Customer
Category: Sales
Definitely not enough staff
I didn’t feel like my questions were answered throughly. I was wondering why the sticker price was $36,450 but the cash price was $37,373.50. Why the difference?? What was added? The price in the contract price in 1A should be explained better. The moment I sat down i was being sold a bunch of add-ons, the dealership was super busy. The finance guy was rushing because he had a waiting customer that was complaining. The salesman didn’t have any time at all to explain anything about the car, he had another test drive waiting.
I realize I should have went back right away to ask about the contract price, after a couple of days I was so busy with Memorial Day activities I simply forgot. I love the car, I love Hyundai, might go somewhere else to buy again.
Not Recommended
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