Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

725 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


IM
Ian M.
Indiana
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Ian said everyone was very nice and they should keep doing what they are doing because it was great.
This review was collected via phone interview by Customer Research Inc.

PO
Pat O.
Indianapolis, IN
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Pat said that he has been a customer of the place for fifteen years.
This review was collected via phone interview by Customer Research Inc.

SN
Shenice N.
Indianapolis, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Shenice said that the staff provided good customer service at this business.
This review was collected via phone interview by Customer Research Inc.

VR
Virginia R.
Indianapolis, IN
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Virginia said the staff had her in and out quickly, and the prices are reasonable. The business has a good waiting room.
This review was collected via phone interview by Customer Research Inc.

DS
Dwight S.
Indianapolis, IN
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Dwight's wife. She said she has been going to this business for years. The overall experience was very pleasant.
This review was collected via phone interview by Customer Research Inc.

NT
Nathan T.
Indianapolis, IN
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Nathan said that he received excellent service at the place, and they got his vehicle back to him almost immediately.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Indianapolis, IN
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Mike said the people are terrific and they do a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Indianapolis, IN
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Judy said they took her in without an appointment.
This review was collected via phone interview by Customer Research Inc.

JB
Joanna B.
Indianapolis, IN
Volkswagen Routan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/17/2018
Ridiculously over expensive
They do and work on their conveniences and charge whatever they want ...after two or three visits they rise up their prices like almost stealing your money not asking their right rights for their labor .... that's the opinion from one of their customers and i will never go back there and i do not recommend anyone to go there.

BB
Bob B.
Indianapolis, IN
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Sherry. She said the business did a good job and she also said it was a great experience.
This review was collected via phone interview by Customer Research Inc.

RB
Rob B.
Nineveh, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Rob said the staff are experienced and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Indianapolis, IN
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Judy said her experience with the business was very good, she was overall pleased. The staff treated her well and finished the service quickly.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Indianapolis, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Nancy the business did what they said and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Greenwood, IN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Doug said they picked up his vehicle, did the oil change and they brought it back to him. He didn't have to do anything but pay them.
This review was collected via phone interview by Customer Research Inc.

KM
Kiana M.
Indianapolis, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2018
WOULD NOT EVEN GIVE THEM ONE STAR
wouldn’t even give this place one star if I had the choice. Worst customer service and business I’ve EVER dealt with. Taking advantage of young women to make extra money is WRONG. And when I tried to express my concerns almost in tears, the owner BOB POOLE laughed in my face. Told me I wasn’t getting anything for free when I paid $100 and they couldn’t even give me a direct answer on what was wrong and also hollowed out my converters after opening my exhaust without even asking free of charge. This place is a rip off, stay far away if you are looking for honesty.
I wouldn’t even give this place one star if I had the choice. Worst customer service and business I’ve EVER dealt with. Taking advantage of young women to make extra money is WRONG. And when I tried to express my concerns almost in tears, the owner BOB POOLE laughed in my face. Told me I wasn’t getting anything for free when I paid $100 and they couldn’t even give me a direct answer on what was wrong and also hollowed out my converters after opening my exhaust without even asking free of charge. This place is a rip off, stay far away if you are looking for honesty.

TL
Tom L.
Indianapolis, IN
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Tom said he is a repeat customer. He has done business at this facility before.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Indianapolis, IN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sandra said the service was great, they did a good job and they also picked her up when her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Indianapolis, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Anna's husband. He said the business was able to take care of the issues that were occurring with his vehicle. The staff even helped him with a few other services that he needed but did not know about.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Indianapolis, IN
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Cadra. She said the staff was kind, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

AH
Allie H.
Indianapolis, IN
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Allie said the staff were personable and they were really good with working with her dad.
This review was collected via phone interview by Customer Research Inc.

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