Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

718 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MB
Mike B.
Indianapolis, IN
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Mike said the people are terrific and they do a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Indianapolis, IN
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Judy said they took her in without an appointment.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Indianapolis, IN
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Sherry. She said the business did a good job and she also said it was a great experience.
This review was collected via phone interview by Customer Research Inc.

RB
Rob B.
Nineveh, IN
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Rob said the staff are experienced and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Indianapolis, IN
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Judy said her experience with the business was very good, she was overall pleased. The staff treated her well and finished the service quickly.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Indianapolis, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Nancy the business did what they said and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Greenwood, IN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Doug said they picked up his vehicle, did the oil change and they brought it back to him. He didn't have to do anything but pay them.
This review was collected via phone interview by Customer Research Inc.

KM
Kiana M.
Indianapolis, IN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2018
WOULD NOT EVEN GIVE THEM ONE STAR
wouldn’t even give this place one star if I had the choice. Worst customer service and business I’ve EVER dealt with. Taking advantage of young women to make extra money is WRONG. And when I tried to express my concerns almost in tears, the owner BOB POOLE laughed in my face. Told me I wasn’t getting anything for free when I paid $100 and they couldn’t even give me a direct answer on what was wrong and also hollowed out my converters after opening my exhaust without even asking free of charge. This place is a rip off, stay far away if you are looking for honesty.
I wouldn’t even give this place one star if I had the choice. Worst customer service and business I’ve EVER dealt with. Taking advantage of young women to make extra money is WRONG. And when I tried to express my concerns almost in tears, the owner BOB POOLE laughed in my face. Told me I wasn’t getting anything for free when I paid $100 and they couldn’t even give me a direct answer on what was wrong and also hollowed out my converters after opening my exhaust without even asking free of charge. This place is a rip off, stay far away if you are looking for honesty.

TL
Tom L.
Indianapolis, IN
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Tom said he is a repeat customer. He has done business at this facility before.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Indianapolis, IN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sandra said the service was great, they did a good job and they also picked her up when her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Indianapolis, IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Anna's husband. He said the business was able to take care of the issues that were occurring with his vehicle. The staff even helped him with a few other services that he needed but did not know about.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Indianapolis, IN
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Cadra. She said the staff was kind, honest and easy to work with.
This review was collected via phone interview by Customer Research Inc.

AH
Allie H.
Indianapolis, IN
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Allie said the staff were personable and they were really good with working with her dad.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Indianapolis, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Spoke with John's Mom. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Cathy M.
Indianapolis, IN
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Cathy said they are good and nice.
This review was collected via phone interview by Customer Research Inc.

KS
Kurt S.
Greenwood, IN
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Kurt said the service was pretty well done. The employees fit his vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

MK
Madison K.
Indianapolis, IN
Audi A4
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Madison said she didn't get the quality of service that she was expecting.
This review was collected via phone interview by Customer Research Inc.

JB
Joanna B.
Indianapolis, IN
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Wonderful Service!
Best Mechanics I have been to in a Long time...their knowledge, willing to work with you, and skills hands down amaze me.

JP
Jeff P.
Greenwood, IN
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jeff said the business did good work.
This review was collected via phone interview by Customer Research Inc.

TC
Tricia C.
Indianapolis, IN
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Tricia said the employees were nice and helpful, but they were overpriced. She asked them to look at the front of her vehicle, but they didn't do it because they didn't think there was a problem with it. Now her brakes are squeaking. She will be back on Monday so they can check the brakes.
This review was collected via phone interview by Customer Research Inc.