Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I pulled into their shop and explained my emergency. Instantly Diego dropped everything and helped me get the problem checked out, sensing my urgency. He had me in and out in less than 20 minutes. Very professional, kind, and helpful! Definitely my one stop shop for a car emergency.