Verified CustomerThank you for taking the time to review our business. We apologize for the lack of communication and we understand how frustrating that can be. We take customer service very seriously and we strive to provide the best service possible. My understanding is that we took care of your windshield at no charge to you. If that isn't the case, please let me know.
Very sorry for the lack of communication. This will definately be a training opportunity for us. We also relplaced the windshield by having our vendor get in touch with the client and meet them wherever was convenient for them.