Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

843 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.77778/5Overall Rating 3.77778/5Overall Rating 3.77778/5rating 3.77778rating 3.77778
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
98% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


WW
Walter W.
Johnstown, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Excellent Customer Service
Caitlyn and Brian in the service couldn’t be nicer. I needed my car to be serviced in one day and they went out of their way to accommodate me.

LV
Lucy V.
Hooversville, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Oil change
The service is great
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/16/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JS
Jeffrey S.
Central City, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great customer service
I had the unfortunate opportunity to go to another dealer in VA because of a check engine light. The service that they provide was well below the service that I receive every time I have my car serviced at Laurel Hyundai. I am thankful for the great customer service that Laurel Hyundai provides.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/15/2019 Category: Service
New engine 2018 Hyundai Sonata
All was fine with my new car. They performed a software recall update to the car. Next next day I need a new engine. Loaner car- no how about a rental car - no. Not sure if I will be getting reimbursed for the rental car.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/15/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

BB
Benjamin B.
Windber, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Very happy
Very friendly and tell you what needs done before the do it.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/15/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

MY
Mary Y.
Somerset, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2019 Category: Service
Service time is too long.
Service took approximately four hours to get inspection, rear brakes and recall completed. Previously I had the same experience.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/15/2019

Yes that is how long that much work takes to complete.
Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Ebensburg, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Friendly Fast Service
In for another oil change that was completed quickly. Kaitlyn and Brian are always pleasant and informative. There was a box of donuts in the waiting area this time so I enjoyed one.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/14/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RB
Rex B.
Somerset, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Rhonda B.
They always make it easy and fast.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/13/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

AM
Amy M.
Ebensburg, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
All the staff are very friendly and knowledgable, my vehicle is serviced on time with very little wait
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/13/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

AM
Alan M.
Johnstown, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Friendly, Helpful and Courteous
Always great service
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/12/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

TS
Timothy S.
Johnstown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Business Like
The staff is very friendly, cooperative, and thorough.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/11/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

CF
Crystal F.
Johnstown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Friendly helpful service
Every experience I've had with the service department has been courteous, efficient and professional.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/09/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Apollo, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Service
Wait time is minimal. The staff is courteous and they keep you informed.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/08/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

KG
Keith G.
Johnstown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Another great visit
I drive my Hyundai a lot for work so I am into the dealership every couple of months for service and I am never there any longer than I need to be and they always charge me fairly
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/08/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
They never let me down
Fast and thorough.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/05/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RS
Richard S.
Central City, PA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
The employees
Always treat and greet people with smiles, and they have knowledge of the issues of all vehicles to be worked on.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/04/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

BD
Brian D.
Johnstown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Friendly staff
Great
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/03/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RD
Richard D.
Johnstown, PA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Service Department
Brian always great to deal with. Very friendly, helpful. Feel we can trust him
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/03/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RB
Russell B.
Central City, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great
Great service and friendly staff with any issues with my vehicle. I will definitely be buying my next vehicle at this dealer
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/01/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

MN
Michael N.
Johnstown, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Clean Friendly Knowledgeable courteous
Fast dependable service,
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 02/01/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

AB
Andrew B.
Seward, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
just a great place
good cars and truck good service
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 01/30/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com