Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 1083 Reviews )

ReScore Reviews™ (9)

ReScore
Overall Rating 3.77778/5Overall Rating 3.77778/5Overall Rating 3.77778/5rating 3.77778rating 3.77778
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
98% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


RP
Richard P.
Somerset, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Brain
graet
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 11/08/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

KG
Keith G.
Johnstown, PA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
As always
Fast, friendly, personable service. These folks are great!!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 11/04/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Portage, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Wait time not long.
The wait time was not long. This was especially good because I started work very early in the morning and I was tired. I got out of there quickly.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 11/02/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RH
Richard H.
Ligonier, PA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
great service. always friendly
prompt and friendly service. quality work
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/28/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

BD
Brian D.
Johnstown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
The people
Always great service when I take my car in.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/27/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RB
Rex B.
Somerset, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Service
Great people to interact with
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/25/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JG
Jeff G.
Johnstown, PA
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Got problem fixed
The coil on my no. 4 cylinder started acting up on my 2010 Hyundai accent for a few days. Then it got really bad. Stopped at laurel Hyundai and they said they would check it out. They weren't sure if they could check it out that day since I didn't have an appt. Got rental car & went to work. Got call later in day that they replaced the car was ready to go. Very surprised!! Carolyn & Brian were very helpful also!!!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/25/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JC
Jacqueline C.
Salix, PA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Pleasant atmosphere, dependable service.
Courteous, friendly, honest, reliable, on time...can't think of any negatives. Love their service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/24/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

HN
Harry N.
Johnstown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Warranty Service
Prompt and courteous service
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/23/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Ebensburg, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Fast Friendly Service
Always a pleasure seeing the service staff.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/23/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

PS
Patrick S.
Windber, PA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Service visit
The service department is always friendly and professional . Nice waiting room with coffee and donuts. Fast service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/21/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Service Work
Very pleased with the work performed by Laurel Hyundai. In and out within an hour.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/21/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JL
Joseph L.
Windber, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019 Category: Service
prompt service and politeness
very friendly and willing to answer any questions i have
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/21/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DV
Dakota V.
Johnstown, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2019 Category: Service
"Okay" Service
I took my brand new vehicle to Laurel Hyundai (where I bought the vehicle) to add mudflaps and a bug shield. During my visit I also received an oil change and tire rotation. Upon with the services being completed I was very unhappy. Mainly with the install of the mudflaps. All services together totaled over $500.00 and yet the installers could not clean where the mudflaps were installed. The mudflaps were installed right over the dirt and derbies that were on the vehicle. I was not expecting my vehicle to be washed but I did think the staff preforming the services would at least clean where the add-ons were being installed. Very unhappy with this visit.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/18/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Saint Michael, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Best service department in the area
Trustworthy, professional and on time. I’ve been servicing my Tucson at Laurel Hyundai for the last 2 years and have been extremely happy with the staff and service technicians.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/16/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JH
John H.
Johnstown, PA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Oil leak
Service was immediate and it required a rental. The dealer ensured the warranty resolved the issue.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/16/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DC
Donald C.
Portage, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019 Category: Service
tire issue
after inspection they said my tires will l soon need replaced they have 17,000 mills on them and still look good to me ? Is this all the miles the cars get on new tires ????
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/15/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Service
The service is always fast and friendly.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/09/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

TJ
Theresa J.
Johnstown, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
good service
I had quick and good service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/09/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

MC
Marcia C.
Ebensburg, PA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
excellent service & takes care of problems quickly
love my santa fe & love laurel hyundai
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 10/07/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com