Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

867 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.77778/5Overall Rating 3.77778/5Overall Rating 3.77778/5rating 3.77778rating 3.77778
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
98% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


AV
Anne V.
Loretto, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Laurel Hyundai Service is the Best
Brian and the service team always do an excellent job. Everything is explained to me and I know that I always receive excellent service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/18/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

LD
Larry D.
N Cambria, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
A great place !!
A nice clean, friendly environment to have your car serviced. I only complain about not getting my car washed after its service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/18/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Stewartstown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Consistently professional service
I’ve been purchasing and servicing my vehicles at Laurel in Johnstown for over 12 years. All their employees have always been respectful, professional, and knowledgeable. I couldn’t ask for better service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/17/2019

Thank you Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JR
John R.
Hollsopple, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great timely service.
My vehicle was taken to be serviced on time and completed quicker than anticipated. It was covered under the warranty.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/16/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

PS
Pitt S.
Summerhill, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent Service every time
I always get good service and even better customer interaction with Laurel Hyundai’s Service Team. Truly the best in the business and they have me coming back time and time again.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/14/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

PS
Patrick S.
Windber, PA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great service
Great service, coffee, donuts. What more do you need.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/14/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
East Conemaugh, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service
Quick service, friendly staff.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/13/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

AG
Arlene G.
Johnstown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Friendly Service
Great service and friendly staff.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/14/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RH
Russell H.
Johnstown, PA
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
service is performed quickly
the dealership attempts to accommodate me
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/11/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Portage, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/11/2019 Category: Service
Employees were not friendly or helpful
I called for over a week just to get through to be able to make an appointment. Employees were rude when dropping off and picking up the vehicle. The tech that called about the issue was friendly and explained everything well.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/12/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

MS
Mary S.
Johnstown, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
greatt service dept
did recall without ask9ng saved me a trip
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/11/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JL
Joseph L.
Windber, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service
Great People To Deal With
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/08/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

WG
William G.
Somerset, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Satisfied customer
We took our 2018 Kona in for oil change and tire rotation. Brian and the Laurel team did the usual excellent job of meeting our scheduled appointment time and did the quality job we expect from Laurel. Thanks again to Brian and the Laurel team.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/08/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
Service
The service department is very efficient. Everyone is very nice and accommodating. The waiting room is very nice. They have complimentary tea, coffee and donuts and internet. There is also a play area for small children. Newspaper is available. They could use somemore magazines .
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/06/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

BH
Brian H.
Johnstown, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great people great service
Professional people and professional services
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/06/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

LD
Larry D.
Johnstown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great service in a friendly environment.
Laurel hyundai is a great place to buy and service my vehicles.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/05/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

TG
Toni G.
Central City, PA
2017 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/04/2019 Category: Service
Friendly staff
While waiting for my car to be finished I needed to charge my phone. The charging cords are very very short and a nice gentlemen let me borrow his charging cord until my car was finished.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/05/2019

Thank you for responding

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JG
Joseph G.
Hidden Valley, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Excellent
Great service
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/04/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JM
Janice M.
Johnstown, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Recall
Pleasant staff, work done quickly.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/04/2019

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

TN
Thomas N.
Johnstown, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Prompt service
The dealership was extremely prompt with a sense of urgency to complete our service order
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 03/02/2019

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com