Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

709 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.625/5Overall Rating 3.625/5Overall Rating 3.625/5rating 3.625rating 3.625
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
98% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


TA
Thomas A.
Johnstown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great staff
The staff at Laurel Hyundai were terrific! Great service and awesome personality!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/24/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

LD
Larry D.
Johnstown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Quality service and friendly people
Hyundai has been my favorite vehicle since I purchased my first Sonata in 2011. I love Laurel Hyundai because they have been very friendly and professional with me when I take my current Hyundai Sonata there for service. They don't waste my time either which is something I value very much.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/24/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DG
Deborah G.
Johnstown, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Service Department
The service department waiting area is nice. The service staff is friendly and knowledgeable.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/22/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DS
Douglas S.
Johnstown, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Basic Service
Brian always takes care of me. Has been the last several years.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/21/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JS
Jeffrey S.
Central City, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Service
After recently buying me car in June, the inspection sticker was due to expire in November. They inspected it free. Great customer service.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/20/2018

Thank you very much

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RH
Russell H.
Johnstown, PA
2010 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
I can trust the people to give me an honest evaluation on the status of my car
Their service works the first time.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/18/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

ES
Erik S.
Somerset, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
Got us in and out very fast
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/17/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

KR
Kimberly R.
N Cambria, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Reliable service that meets my needs.
I appreciate that Laurel Hyundai takes good care of my vehicles. The service of dropping me at my office and then bringing my car back to me is invaluable for me.
I never have to worry about the status of my car as Brian always calls with updates and to check before any service is provided.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/15/2018

Thank you very much!

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DA
Deborah A.
Johnstown, PA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service Dept
HYUNDAI SERVICE DEPARTMENT IS THE BEST!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/15/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Extremely satisfied
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/15/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

DL
Doris L.
Summerhill, PA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Unexpected problem
I had a problem with tires, no appt. , and was about to take a trip. They took me in and fixed problem so it was safe to travel.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/14/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JS
Joseph S.
Windber, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Good Work
Service is always fast and done correctly first time. Waiting room is clean and comfortable. The service manager is friendly and knowledgeable.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/14/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JH
John H.
Johnstown, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Repair
Outstanding service!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/14/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
The people
N/a
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/14/2018

Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

LL
Leann L.
Johnstown, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Inspection
Great communication and very easy pick up and payment processes.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/13/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Johnstown, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Good service
Good
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/12/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Ebensburg, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Friendly service and willingness to answer questions.
I have been very satisfied with the service since purchasing the vehicle. I try to do what I can regarding typical maintenance and the staff is always willing to answer my questions and/or provide pointers on how to do things more efficiently/easier. I greatly appreciate it.

If I may ask, I am in for oil changes every 6 to 8 weeks and would appreciate not receiving these surveys following every oil change. I applaud your emphasis on good service and didn't want to ignore your e-mail. Please trust me when I say if I am dissatisfied with something, I will let the dealership know immediately and provide the opportunity to correct any further issues. Thank you.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/12/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

CH
Charles H.
Windber, PA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
outside and inside modern appearance, efficient service desk personnel
great service, friendly staff.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/10/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

PS
Pitt S.
Summerhill, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Greatest Service
Excellent customer service, caring, nice, and willing to work with you.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/09/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Verified Customer
Windber, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Friendly employees, fast service
Employees are friendly; service is fast; waiting room is super clean and comfortable.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 09/08/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com