Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

620 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.625/5Overall Rating 3.625/5Overall Rating 3.625/5rating 3.625rating 3.625
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
98% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


RH
Russell H.
Johnstown, PA
2010 Hyundai Elantra To
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Quick service
Brian is professional and offers you the options without pressure

WG
William G.
South Fork, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
speed of service
speed of service work was well done
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/23/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Anonymous avatar
Verified Customer
Ebensburg, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Fast service, friendly and knowledgeable service staff
Service scheduling staff is friendly, knowledgeable and easy to work with when scheduling appointments. Service (oil change) was quick.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/22/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

MO
Michael O.
Johnstown, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Oil change
Representatives are great
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/22/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JH
John H.
Johnstown, PA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Routine maintenance
The staff is very professional and their service is superb!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/21/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

HK
Hope K.
Johnstown, PA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Amazing service!
Laurel Hyundai has been great since the moment I purchased my car! I would definitely reccomend Hyundai products and the Laurel family of dealerships to everyone!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/21/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

AL
Annette L.
Pittsburgh, PA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Fast and friendly
Always a pleasure dealing with this service dept.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/20/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RR
Raymond R.
Windber, PA
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Everything you need in one place
The nice thing that Hyundai has figured out is that now taking your care to the dealer for preventive maintenance is no more expensive than taking it anywhere else. They now offer competitive pricing and you can get everything done in one place and it keeps my warranty in force.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/20/2018

Thank you very much, it is so true.

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JM
James M.
New Florence, PA
2006 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent service
The folks in your service department were very knowledgeable and extremely helpful. The process went smoothly and they kept me apprised of the work status along the way. Great job!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/20/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/20/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

LB
Linda B.
Johnstown, PA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Service
Fast expert service
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/18/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

CB
Clarence B.
Johnstown, PA
2011 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Efficiency and professionalism
All of the vehicle's needs were addressed in a timely and professional manner.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/14/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

WS
William S.
Johnstown, PA
2017 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2018 Category: Service
Communication!
Your company needs to get the kinks out of the automated/website system. Also I feel it was much better when you called for a service or a salesman and that is who you got, not a switchboard having to get your call transferred. The old ways were the best ways.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/14/2018

Please accept our appology. We are aware of the issue and it is being addressed. Hyundai is in the middle of vendors and making changes. Thank you 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

BG
Brian G.
Johnstown, PA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Rating a definite 5
Staff were so friendly and helpful!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/13/2018

Thank you very very much!

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JD
Judith D.
Boswell, PA
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Top quality friendly, service.
Judy D.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/08/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Anonymous avatar
Verified Customer
Ebensburg, PA
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
No pressure buying
The people are personable and knowledgeable. There was no pressure to buy. It was my best car buying experience.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/08/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

TG
Thomas G.
Johnstown, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Service on 2017 Sonata
Very nice service and friendly.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/04/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

Anonymous avatar
Verified Customer
Jennerstown, PA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Great service
I have always received great service from the team at Laurel and will only go to the team for all my vehicle’s needs.
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/04/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

SA
Susan A.
Johnstown, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Outstanding!
Efficient, friendly, accommodating, and cost-effective!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/02/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

JB
John B.
Johnstown, PA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Excellent customer service!
Laurel Hyundai offers great customer service! From sales to service they can't be beat!
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/01/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com

RK
Rhonda K.
Johnstown, PA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Service
Friendly and efficient staff
CRAIG E., Service and Parts Director from Laurel Hyundai responded on 06/01/2018

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com