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Leading Edge Auto Body and Mechanical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(550 Reviews)
89

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in the Automotive Industry. This means a far superior result for your vehicle. ...more

Categories
Collision Repair, Auto Repair, Import Auto Repair
Contact
(410) 433-6433

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5807 Falls Rd Baltimore, MD 21209
Leading Edge Auto Body and Mechanical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(550 Reviews)

Verified Customer
Baltimore, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/22/2026
verified customerVerified Customer
1
Something has Changed for the worse
I have been/was a customer for 30 years and have recommended dozens of customers in the past. However, my recent experience tells me something has changed. Dropped car off night before an 8:00am appointment. After a call about 8:45 asking my ok on fluid and filter changes I waited. In the past communication amazing. This time after not hearing for most of the day I called. Was told the car in front of me had major issue, I was told parts just arrived at 4 pm when I finally called. That is total BS as parts are delivered all day. If there was an issue in the past it was communicated to me...NOT this time. I know why, business has been sold to a dude who apparently does not have the business ideals that Jeff had. What a shame!! The worst part was being lied to as the trust I had in this business and its employees has been seriously eroded. I left the dealer to get these items done by Leading Edge. Looks like back to the dealer! Either way congratulations to Jeff as you are the best!!
Daniel F. from Leading Edge Auto Body and Mechanical Repair responded on 07/28/2026 07:41 AM

We appreciate your longtime loyalty to Leading Edge, and apologize for our lack of communication and the expreience you had. We understand how frustrating it is when expectations arent met, especially when trusting us for so long. We value your business and the owner would appreciate the opportuniy to discuss the situation and work towards a solution to restore your confidence in our service. Again, please accept our sincere apologies for the frustation and inconvenience this caused. Please reach out anytime at 410-443-6433. 

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