Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

442 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MS
Mike S.
Lake Forest, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mike said the business is the best. The vehicle works great, and the air conditioning is wonderful.
This review was collected via phone interview by Customer Research Inc.

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Donna A.
Laguna Woods, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Donna said she always gets good service. The staff makes her feel comfortable, and she's always been happy with the work done.
This review was collected via phone interview by Customer Research Inc.

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Roland F.
Aliso Viejo, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Roland said they provided good service and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

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Sawyer A.
Laguna Hills, CA
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Sawyer said the customer service is great, and the staff kept him up to date about his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Katherine T.
Laguna Woods, CA
Saturn SW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Katherine said the staff are fantastic, friendly, they don't try to cheat her and they care.
This review was collected via phone interview by Customer Research Inc.

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SHIRLEY M.
Lake Forest, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
satisfaction
I have nothing negative to report for this company, they are friendly, helpful, honest and any thing else that goes along with just GOOD GUYS!

PS
Phillip S.
Glendora, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Phillip said the employees were trustworthy and did great work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Laguna Woods, CA
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018
Service with a smile
The employees at Laguna Woods Auto Repair are friendly, on time, and communicate with the vehicle owner.
They stand behind their work and will fix a problem if it does not seem to have been resolved the first time around.

HD
HANS D.
Laguna Woods, CA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Good Work.
Work is excellent and Peter is knowledgeable. Peter: The klanking Noise Disappeared . GREAT

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DOUG D.
Saratoga, WY
Plymouth Barracuda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Great Job to Detail!
Bob is a master mechanic who always pays attention to the details of the repair and maintenance of my vehicles. He is a true mechanic and not just a parts changer.
I higher recommend him!

RF
Robert F.
Laguna Woods, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Dorothea. She said she has been going to this business7 or 8 years. If they tell her there is a problem with her vehicle, she knows it's because there really is a problem, not just because they want extra business.
This review was collected via phone interview by Customer Research Inc.

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Wynona P.
Laguna Woods, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Wynona said she was not charged extra for minor part replacements. Everything turned out ok.
This review was collected via phone interview by Customer Research Inc.

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Rodolfo R.
Mission Viejo, CA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Rudolfo said the employees were amazing.
This review was collected via phone interview by Customer Research Inc.

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Molly O.
Lake Forest, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Molly said this business is the best place to go. The staff is good and honest. It is reasonably priced, and the owners are the best.
This review was collected via phone interview by Customer Research Inc.

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Madison P.
Laguna Niguel, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Madison said the staff was very nice, very thorough and informative.
This review was collected via phone interview by Customer Research Inc.

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Stephen C.
Irvine, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Stephen said the service was great at this business, the staff was helpful, and they solved his problem.
This review was collected via phone interview by Customer Research Inc.

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MARIE H.
Laguna Niguel, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Toyota Camry 100,000 miles
I really like taking my car in to Laguna Woods auto. I think that use better parts than the other auto shops. I've had a place try to make me think I needed work done when it took it to Laguna Woods auto They were able to tell me that I didn't need that work done. I enjoy their waiting room and that must fear of the shop. I think they really listen to me and they're the only shop I use now.

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EDWARD E.
Laguna Hills, CA
Honda CR-V
Verified
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05/19/2018
Feels like family
The staff at Laguna Woods auto repair are warm ,friendly and knowledgeable. Making the experience feel a lot like you’re a part of the process ,Instead of just a number on the invoice. The family like atmosphere creates a rare feeling of trust in the automotive industry. Kudos to LWAR!!

AD
Albert D.
Anaheim, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Albert said he likes the staff and the atmosphere of the business.
This review was collected via phone interview by Customer Research Inc.

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SANDRA N.
Laguna Woods, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great auto repair/maintenance place.
I highly recommend Laguna Woods Auto Repair! I have been using them for several years and find them not only honest but so good!