Laguna Woods Auto Repair


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

337 Reviews

97% Would Recommend
Latest Review about 6 hours ago
JIM C. on 10/21/2017
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"Awesome"
Peter and his team always provide awesome customer and mechanical service.
Vehicle: Honda Civic
Service Date: 10/20/2017
Review Created: 10/21/2017 07:28 AM
Catherine C. on 10/16/2017
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Catherine said this business provided great service.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Bharat P. on 10/16/2017
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Bharat said he was very happy with the quick service this business provided. The employees greeted him and talked with him. They offered him water and they were very nice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Joe K. on 10/12/2017
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Joe said the staff are good people and they provide good service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/13/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Randy B. on 10/12/2017
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Randy said the service was good.
Category: Service
Service Date: 09/27/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Rodger C. on 10/09/2017
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Rodger said this business served him well and he would recommend them for service.
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Linda R. on 10/09/2017
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Linda said she trusts this business. They are very helpful. It is good to know there are people that will not rip her off just because they can. Bob is amazing.
Vehicle: Kia Soul
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
SHIRLEY G. on 10/08/2017
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"Excellent customer service."
Prompt and efficient service, with courtesy!
Vehicle: Mercedes-Benz E320
Service Date: 10/07/2017
Review Created: 10/08/2017 09:08 AM
BILL S. on 10/06/2017
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"Maintenance Confidence"
As a customer for the last few years I can always count on friendly, professional interface with Laguna Woods personnel. Work is completed within estimated time frame and within estimated budget.
Vehicle: Chrysler 300
Service Date: 10/05/2017
Review Created: 10/06/2017 09:32 AM
Peter C. on 10/06/2017
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Peter said the services were fast. The staff were courteous and polite. Their diagnosis was correct.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/03/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Glenn W. on 09/29/2017
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Glenn said he liked Bob.
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Stacey D. on 09/29/2017
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Spoke with Joel. He said this business has always taken good care of him.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Marjorie S. on 09/29/2017
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Marjorie said the greeting she got was great. The staff treated her well, and the service was excellent.
Vehicle: Lexus IS 300
Category: Service
Service Date: 09/23/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
MIKE A. on 09/26/2017
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"Easy Peasy,. Quick, Professional, Friendly and Affordable"
Great service from honest professional who know their craft. What more could you ask for?
Vehicle: Toyota Venza
Service Date: 09/25/2017
Review Created: 09/26/2017 09:30 AM
Molly O. on 09/26/2017
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Molly said everything is perfect. The business is always spot on with whatever is wrong with her vehicle. They treat her like family and they fix her vehicle correctly. They never tell her to do something that she doesn't need. They are the best mechanics she has ever gone to. They have AAA discounts and they are the best priced around. They take care of her. It is very rare to find a business like theirs. She wanted to thank the business for being awesome and honest. They are there for their customers.
Vehicle: Hyundai Accent
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
PETER D. on 09/22/2017
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"Friendly, courteous atmosphere."
Always a pleasure dealing with Laguna Woods Auto.
Vehicle: Volvo XC90
Service Date: 09/21/2017
Review Created: 09/22/2017 08:50 PM
JERRY S. on 09/21/2017
Recommended badge inactive Recommended
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"I replaced my AC compressor."
I am happy to say that after almost $800 my air blows cold but the mechanic failed to replace my radiator cap properly. Anti freeze and water were released into the engine compartment. I discovered it when I opened the hood. I could smell it burning.
Vehicle: Chevrolet Pickup
Service Date: 09/18/2017
Review Created: 09/21/2017 07:47 PM
Wayne A. on 09/19/2017
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Wayne said everything went fine and he would recommend the business for service.
Vehicle: Volvo V70
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT R. on 09/16/2017
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"Routine Oil Change."
Staff is friendly and kind (offered me a soda during my wait). I waited about an hour and watched the news in a comfortable area. Synthetic oil change is a little pricey compared to other places but I trust these guys. Did not like it when they bumped the air pressure in my tires to 40 pounds when the stock pressure is 33! Asked them to reduce back to stock for which they did. Had recent tire rotation and balance at Costco and they filled it with all nitrogen. I should have been asked first if I wanted it increased. Advised me about my back brake shoes needing replaced as they have 2 mm on them. Overall a great place but you need to watch them.
Vehicle: INFINITI G37 Coupe
Service Date: 09/15/2017
Review Created: 09/16/2017 07:21 AM
Mary S. on 09/14/2017
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Mary said this business did a good job.
Vehicle: Oldsmobile Cutlass
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 337 in total