Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

750 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.9411765/5Overall Rating 2.9411765/5rating 2.9411765rating 2.9411765rating 2.9411765
Original
Overall Rating 2.1176471/5Overall Rating 2.1176471/5rating 2.1176471rating 2.1176471rating 2.1176471
89% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


BD
Belinda D.
Enfield, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Excellent service staff
Will go back

Verified Customer
South Windsor, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
staff
friendly and helpful staff. great at answering your questions

IH
Irene H.
Windsor, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Good service
Prompt and courteous service. Also They gave my car a wash which was needed.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star review!


Verified Customer
East Windsor, CT
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Service coupons???
Service was fast, complete and explained well.
After spending $450. for the recommended 30,000 mile checkup, I didn't even get my $15. coupon credit.
Why bother sending them if they are not honored?
Good service … stiffed at checkout.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star review!


KG
Kenneth G.
Vail, AZ
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Service
Scheduled was on time. Friendly staff.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star review!


Verified Customer
New Britain, CT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Awesome Service
Friendly, courteous service with NO PRESSURE.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star review!


Verified Customer
Ellington, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2019 Category: Service
overall good service
Staff is very nice and friendly and kept me updated. However a wash and vacuum is included in my service contract and this was not done.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

First i would like to thank you for your continued service with us, we strive to provide the best service possible, i apologize for the oversight of not having your car cleaned during your most recent visit, please contact me if you would like to discuss a way that we can better serve you in the future.


LP
Lucille P.
Enfield, CT
2005 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2019 Category: Service
Close to us
Close to us
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

We apologize that we did not provide you with 5 star service, please contact me so we can discuss how to better service your vehicle in the future.


AH
Alexander H.
Poquonock, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Friendly and professional
A little pricey for simple tasks.
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star service!


ES
Elizabeth S.
Enfield, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Oil change service
Fast service, great customer service!
RICHARD G. from Lia Hyundai of Enfield responded on 05/20/2019

Thank you for the 5 star review!


SP
Sarah P.
East Granby, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
The Service Dept did an oil change on my 2015 Elantra good job!!
The service on my 2015 Elantra was fast and friendly.
RICHARD G. from Lia Hyundai of Enfield responded on 05/13/2019

Thank you for your 5 star review!


RD
Rebecca D.
West Hartford, CT
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
review
Sue Roberts is awesome, she tries to make sure everything runs smoothly
RICHARD G. from Lia Hyundai of Enfield responded on 05/13/2019

Thank you for your 5 star review!


JP
Jessica P.
Windsor, CT
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Awesome
The staff is what separates this dealership from the others😊
RICHARD G. from Lia Hyundai of Enfield responded on 05/13/2019

Thank you for your 5 star review!


Verified Customer
Suffield, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Wonder staff and Superb Service
Lia Hyundai's staff are simply the best and the service provided by the dealership is extraordinary.
RICHARD G. from Lia Hyundai of Enfield responded on 05/13/2019

Thank you for your 5 star review!


Verified Customer
Enfield, CT
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Easy to make an appointment
Good service
RICHARD G. from Lia Hyundai of Enfield responded on 05/07/2019

Thank you for the 5 star review!


Verified Customer
Suffield, CT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Honest reliable friendly service
I didn't buy my Sante Fe at Lia, but their service department fixed my car's issue quickly. They are very friendly and helpful.
RICHARD G. from Lia Hyundai of Enfield responded on 05/07/2019

Thank you for the 5 star review!


GK
Gabrielle K.
Granby, CT
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Mrs. Gabby K.
Sue in the service dept. Is great. She's friendly, efficient and professional.
RICHARD G. from Lia Hyundai of Enfield responded on 05/07/2019

Thank you for the 5 star review!


Verified Customer
Enfield, CT
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Overall great, communication needs improvement
Service calls never get picked up, and answering machine has been full for a while. The online site to schedule an appointment has been down for months. So to make an appointment I’ve been going in person which isn’t the worst thing but just a small inconvenience. Excellent service otherwise.

AP
Alan P.
Bridgeport, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
it was all good
everybody was great, the car was ready on time and was i back on the road. Thank you
RICHARD G. from Lia Hyundai of Enfield responded on 05/07/2019

Thank you for the 5 star review!


JA
Jose A.
Hartford, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Hyundai
Will alway go here they get the job done
RICHARD G. from Lia Hyundai of Enfield responded on 05/02/2019

Thank you for the 5 star review!