Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

802 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.9411765/5Overall Rating 2.9411765/5rating 2.9411765rating 2.9411765rating 2.9411765
Original
Overall Rating 2.1176471/5Overall Rating 2.1176471/5rating 2.1176471rating 2.1176471rating 2.1176471
89% Would Recommend
100% Business Response
Latest Review about 24 hours ago

Reviews


AJ
Anthony J.
Enfield, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Good service.
I almost al get good service here.

KG
Kenneth G.
Vail, AZ
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Arizona resident
Every return trip to ct., I have my car serviced here. Excellent customer service, very reasonable rates, quick service.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


TH
Thomas H.
North Granby, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
The staff is very courteous and competent. The work is done in a timely manner.
I made an appointment and arrived on time. The service representative took me immediately, prepared the paperwork and was very courteous. I waited in the waiting room until he came and got me when the work was completed. He took me to the person to pay. She also was very courteous. The work was soon to my expectations in a very timely manner.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


Verified Customer
West Springfield, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Polite- helpful-use of loaner car
Mike Lockhart was polite and helpful. I had use of a loaner car. The repairs were covered by the warranty.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


PS
Patti S.
Enfield, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Location and staff
Always friendly and helpful.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


Verified Customer
Suffield, CT
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Quick, honest service with reasonable prices
Lia in Enfield services my Santa Fe Sport with friendly techs.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


JP
Jean P.
Ellington, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Prompt service and ease of scheduling
I would definitely return for service.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


DA
Dawinda A.
Enfield, CT
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Great customer service.
Your team did a great job on my car and the front staff was extremely helpful.
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


Verified Customer
Springfield, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Always good
Always get appt i want
Cleam
Friendly staff
Prompt
Always explains whats needed & why
RICHARD G. from Lia Hyundai of Enfield responded on 07/13/2019

Thank you for your 5 star review!


Verified Customer
Windsor, CT
2005 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
service
great service
RICHARD G. from Lia Hyundai of Enfield responded on 07/05/2019

Thank you for your 5 star review!


Verified Customer
Somers, CT
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/02/2019 Category: Service
“One” so so experience. Otherwise great.
Day staff ( maintenance/ repair) communicate with “sales” pick up staff. Also improve communication skills with costumer- articulate.
RICHARD G. from Lia Hyundai of Enfield responded on 07/05/2019

We apologize for your recent issue while at the dealership, we always strive to give our customer 5 star service


Verified Customer
Enfield, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019 Category: Service
Super
Terrific service.
RICHARD G. from Lia Hyundai of Enfield responded on 07/01/2019

Thank you for your recent 5 star review!


LC
Lori C.
Enfield, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/29/2019 Category: Service
2013 Elantra
After having brakes checked and serviced. I had to go back due to knocking and found out from Lia Hyundai in Enfiel that my wheels needed to be torqued. YOUR KIDDING, RIGHT!!
RICHARD G. from Lia Hyundai of Enfield responded on 07/05/2019

We apologize for your recent visit with us, we are making strides to give our customers the best service possible.


KS
Kirk S.
East Windsor, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Quality
They have always taken good care of me and my car. Why would I go anywhere else to get my car serviced.
RICHARD G. from Lia Hyundai of Enfield responded on 07/01/2019

Thank you for your recent 5 star review!


SS
Sandra S.
Enfield, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Sue Roberts is excellent
Professional. Polite, & good service.
RICHARD G. from Lia Hyundai of Enfield responded on 07/01/2019

Thank you for your recent 5 star review!


PA
Patricia A.
Enfield, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Satisfaction
I feel like you guys are honest and your prices are fair. That means a lot. Also, Mike and Sue are great at the desk and, I trust the work your tech's do.
RICHARD G. from Lia Hyundai of Enfield responded on 07/01/2019

Thank you for your recent 5 star review!


VG
Victoria G.
Westfield, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Excellent experience
Made the best out of a difficult situation. I was provided with a loaner, which was outstanding
RICHARD G. from Lia Hyundai of Enfield responded on 07/01/2019

Thank you for your recent 5 star review!


BC
Brian C.
Meriden, CT
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Nice people, sales and service people work with you.
I've bought three vehicles from them since 2013. Lisa in sales was very knowledgable and helpful. Sue in Service has always been great Griff is very knowledgable and has always taken care of my car's needs.
RICHARD G. from Lia Hyundai of Enfield responded on 06/27/2019

Thank you for your recent 5 star review!


FR
Frederic R.
West Suffield, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Good reliable service
Made the appointment on line and they were ready for us when we got there. Service was good and our car was ready to go in a reasonable amount of time.
RICHARD G. from Lia Hyundai of Enfield responded on 06/27/2019

Thank you for your recent 5 star review!


RO
Rachael O.
Suffield, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Always great
Always great service. The service team is always friendly and make it a wonderful experience.
RICHARD G. from Lia Hyundai of Enfield responded on 06/27/2019

Thank you for your recent 5 star review!