Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48
4.5

(886 Reviews)

ReScore Reviews™ (18)

ReScore
Overall Rating 3.0555578/5Overall Rating 3.0555578/5Overall Rating 3.0555578/5rating 3.0555578rating 3.0555578
Original
Overall Rating 2.1666628/5Overall Rating 2.1666628/5rating 2.1666628rating 2.1666628rating 2.1666628
89% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


LC
Luz C.
Enfield, CT
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Low Beam
Needed bulb changed in headlight ASAP and Ethan took vehicle right in and took care of it. Excellent service.

FG
Frank G.
Windsor, CT
2005 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2019 Category: Service
n/a
n/a

AT
Amy T.
Hampden, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Honest and kind
The advisors treated me like a friend.
They actually cared about my vehicle and my concerns.

JM
Jo Ann M.
Enfield, CT
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Good Service
Since moving back to the area I have been bringing my Elantra GT to Lia Hyundai of Enfield for regular and routine service. The service has been exceptional and so has the cost. Very happy with their service and until given a reason not to bring my car back I will continue going back. Recently recommended them to an acquaintance and she brought her Elantra in Aldo and was happy with everything.

VS
Virginia S.
Stafford Springs, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Timely Manor
We were able to bring our Tucson in on the same day.

MD
Maria D.
Enfield, CT
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Customer Service
Everyone is very happy to assist and willing to provide advice and input when needed.

WS
Walter S.
Enfield, CT
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Seven years happy
Have had no problems with service or sales for the last seven years. Very happy and hope to continuing working with them.

Verified Customer
Enfield, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Mike is a great asset to lea ....
I enjoyed work with Mike....

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/27/2019 Category: Service
The Reviewer
Rooom to improve...
MICHAEL D L. from Lia Hyundai of Enfield responded on 11/29/2019

chris,
please give me a call at 860-745-7400 ext 1512

thank you
michael lockard


SO
Sandra O.
Broad Brook, CT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Fast friendly
I was taken early when I arrived very early. Service rep was very friendly

AM
Anita M.
Windsor Locks, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Fixing my steering wheel.
I thought my Hyundai Sonata had a recall on the steering column. I found out that wasn’t the problem. I found out it wasn’t the steering wheel column it was something else and My extra warranty was over by 943 miles. I spoke to the manager and Michael Erickson which I’ve known for a long time. And he took care of me. And I really appreciated it.

Verified Customer
Suffield, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Consistently good service
Service performed as requested

FG
Frank G.
Windsor, CT
2005 Hyundai Xg350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
n/a
n/a

JS
James S.
Enfield, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service
Once again I received great service from Lia Hyundia in Enfield, Ct

CZ
Christopher Z.
Enfield, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Sounds Good !
Great good...

Verified Customer
Windsor Locks, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Excellent
Professional courteous staff who take the time to talk to me. Appointments easy to make.
Waiting room comfortable.

Verified Customer
Dade City, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
fast service
the customer service person could be a little friendlier everytime i go there he has an attitude

Verified Customer
Enfield, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Understanding staff~They listen!
I came in with a specific complaint and was served quickly. The staff was knowledgeable and explained what needed to be done, that part of it was covered under warranty, and that it could be done that day. I was offered (and accepted) a ride home and was picked up for return in a timely manner by a very professional driver.

TH
Thomas H.
West Springfield, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
they got me in for an oil change and my 50,000 mile checkup without having an appt. where Gary Rome wanted me to wait two weeks.
Service was exceptional, people were very friendly. I will def. have all my service work done here from now on.

KK
Karen K.
Westfield, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Great service.
Friendly staff, great service and done in a timely manner.

WC
William C.
Feeding Hills, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Prompt and courteous service.
Would get my oil changed here in the future.