Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

725 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


MK
michael K.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Michael said everything was perfect. His vehicle was ready one day earlier and the staff kept him updated with phone calls. He was surprised when the staff told him his vehicle would be ready hours before the time they had told him. Jay was fantastic with the estimate he gave him.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandon J.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Brandon said the staff got the job done within the time frame they said they would, even after they found additional damage.
This review was collected via phone interview by Customer Research Inc.

EV
erin V.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Erin said every part of her experience was awesome.
This review was collected via phone interview by Customer Research Inc.

KT
Kenneth T.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Kenneth said the employees were very nice, his vehicle was done in a timely manner and he had no problems with the work. His vehicle was done 1 day early.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Chris said he was completely satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Mark said there were no problems.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Spoke with John's wife. She said she would recommend this facility to others.
This review was collected via phone interview by Customer Research Inc.

DN
Dominic N.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Spoke with Susan. She said the mechanic was very efficient and nice and the work turned out great. It was also easy to get in.
This review was collected via phone interview by Customer Research Inc.

BP
Beth P.
Pennsylvania
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Collision
Beth said she had to work around their schedule. Instead of them being more flexible with their time so she could received an estimate. She had to call them for updates on her vehicle. Even though her vehicle was at the business for a couple of days she would have liked the communication to have been better. It was very poor. The person that prepared her estimate was very thorough.
This review was collected via phone interview by Customer Research Inc.

CB
Cynthia B.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Cynthia said she thinks the business' employees are very thorough, honest and she just likes them. They do a good job. She stated the estimate was off about $2000, because there was so much damage.
This review was collected via phone interview by Customer Research Inc.

JM
Joan M.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Spoke with Don. He said the business performed the work they said they would.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Pennsylvania
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Collision
Spoke with Ethan. He said it was done correctly and looked good, but there is a scratch on his front bumper that was not supposed to be there. He was not given any updates during the repair process. There was no communication from the facility. He stated it is a nice crew, nice staffing, and the staff's customer service skills are usually good at this facility.
This review was collected via phone interview by Customer Research Inc.

TA
Tyler A.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Tyler said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

PZ
Paul Z.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Paul said overall he was satisfied. They did a good job and finished on time.
This review was collected via phone interview by Customer Research Inc.

TD
Tiffany D.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Tiffany said her overall experience was excellent.
This review was collected via phone interview by Customer Research Inc.

AT
Andrew T.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Andrew said they are great at communicating and they do great work.
This review was collected via phone interview by Customer Research Inc.

DD
Darren D.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Darren said the repairs were completed on time and the repair work turned out perfectly.
This review was collected via phone interview by Customer Research Inc.

KL
Kelly L.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Kelly said she was taken care of really well.
This review was collected via phone interview by Customer Research Inc.

DH
Dusty H.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Collision
Spoke with Kelly. She said this business delivered faster than the original estimate. The vehicle is in perfect condition. The repair was excellent and they were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BN
Bobbi N.
Pennsylvania
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Collision
Bobbi said the work was excellent and the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 725 in total