Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

455 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.8888917/5Overall Rating 4.8888917/5Overall Rating 4.8888917/5Overall Rating 4.8888917/5rating 4.8888917
Original
Overall Rating 2.38889/5Overall Rating 2.38889/5rating 2.38889rating 2.38889rating 2.38889
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DD
David D.
Metropolis, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
David
Well done - very personal staff.
KEVIN J., Service Manager from Linwood Hyundai responded on 06/18/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

LP
Lynn P.
Boaz, KY
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Everything is ok
Everything is ok
KEVIN J., Service Manager from Linwood Hyundai responded on 06/13/2019

Thank you for taking the time to leave us this great review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

DV
Diego V.
Murray, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Excellence
Great service. Very professional and friendly. The whole staff is first rate. Give them all a big time raise. Not a higher step stool but actual raise😀😀😀
KEVIN J., Service Manager from Linwood Hyundai responded on 06/13/2019

Thank you for leaving us this excellent review!  It's always a pleasure having you in our Service Department, and we look forward to taking caring of you and your Hyundai.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

JT
Johanna T.
Mayfield, KY
2012 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Got car fixed, forgot the battery
I'm generally happy with Linwood, but I asked the manager to replace the key battery a couple of hours before my husband took the car over to replace a part (which was done just fine). When he got back to Mayfield, the key still didn't work, so I'm a little annoyed that he'll have to spend another 1.5 hours to get that done. Otherwise, we've been very satisfied customers.
KEVIN J., Service Manager from Linwood Hyundai responded on 06/12/2019

Thank you for taking the time out to leave us this review.  We are sorry to hear that everything didn't go as planned, but look forward to being able to take care of you and your vehicle in the future.  Please feel free to contact us should you need anything.  Thanks again, and have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Murray, KY
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Repairs
Got my car fixed quick with no trouble
KEVIN J., Service Manager from Linwood Hyundai responded on 06/12/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we are glad to have been able to help you.  We look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Paducah, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great servir
Great, thorough, friendly, fast service. Such a pleasure doing business with the people of Linwood.
KEVIN J., Service Manager from Linwood Hyundai responded on 06/10/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

SD
Stephen D.
Kevil, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Very nice place to get service done
The people
KEVIN J., Service Manager from Linwood Hyundai responded on 06/05/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

KS
Kevin S.
Metropolis, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Linwoods Paducah
Customer service
KEVIN J., Service Manager from Linwood Hyundai responded on 06/04/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

RS
Rose S.
Kuttawa, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Car
We take our car here frequently for the regular maintenance. The service staff has also been friendly and knowledgeable.
KEVIN J., Service Manager from Linwood Hyundai responded on 06/03/2019

Thank you for leaving us this excellent review!  It was great seeing you back in our Service Department, and we look forward to the next service.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Mayfield, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Service of vehicle
Fast, efficient service. Always satisfied.
KEVIN J., Service Manager from Linwood Hyundai responded on 05/24/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great Holiday Weekend!

Kevin Jones
Service Manager
270-444-6901

JJ
John J.
Paducah, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Dependable and accommodating.
Great service.
KEVIN J., Service Manager from Linwood Hyundai responded on 05/23/2019

Thanks for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Calvert City, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Very fast and accommodating
They were able to get my car in and the oil changed early one morning before I went to work. They are just all around easy to work with in the service dept. They treat you like your family, and I'm not uncomfortable when I go there. They make it a pleasant experience
KEVIN J., Service Manager from Linwood Hyundai responded on 05/21/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we are glad to hear everything went great.  See you next time!

Kevin Jones
Service Manager
270-444-6901

DB
Dione B.
Paducah, KY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Great Service!
The people at Linwood are true professionals! They helped me understand the service process and went above and beyond to help!
KEVIN J., Service Manager from Linwood Hyundai responded on 05/20/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we are glad to hear everything went great.  See you next time, and have a great day!

Kevin Jones
Service Manager
270-444-6901

AL
Alvin L.
Metropolis, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Personal Service
I like the friendly service.
KEVIN J., Service Manager from Linwood Hyundai responded on 05/10/2019

Thank you for taking the time to leave us this great review!  It was a pleasure having you back in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

AM
Alexander M.
Paducah, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
In and out
They make you feel like you’re a neighbor not just a customer, the service is awesome I took my car in to get a door handle fixed and within 30 minutes it was done, that impressed me!
KEVIN J., Service Manager from Linwood Hyundai responded on 05/03/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

JB
Jerry B.
Boaz, KY
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Very Pleased with Service
We were very pleased with the kindness shown by Rusty when entering our requested service issues and with the information provided us by Colin (?) upon completion of the service items.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/30/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Please feel free to contact us at any time.  Thanks again, and have a great day!

Kevin Jones
Service Manager
270-444-6901

MM
Marlene M.
Cadiz, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Great service!
Fast service. Had an oil change and 2 recalls done in under an hour. Very friendly staff.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/29/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Paducah, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Awesome service, friendly staff!
Everyone was courteous and the work performed on my car was quick.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/26/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

RO
Roger O.
Troy, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Friendly and efficient
I took my 2013 Sonata in for two recalls. I had been putting it off but I was in and out in less than an hour. The waiting area was clean and they had complimentary sodas and water while I waited.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/24/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we hope to see you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

SC
Sherry C.
Mayfield, KY
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Recent Genesis service item
Convenient modern location
Good product
KEVIN J., Service Manager from Linwood Hyundai responded on 04/19/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901