Lithia Hyundai of Fresno


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1287 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.8974338/5Overall Rating 4.8974338/5Overall Rating 4.8974338/5Overall Rating 4.8974338/5rating 4.8974338
Original
Overall Rating 2.28205/5Overall Rating 2.28205/5rating 2.28205rating 2.28205rating 2.28205
92% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Brooke T. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Adam, the Service Tech listened to my issues, and my car was done in an hour while I waited."
My Hyundai is the 2nd I've owned. My Santa Fe had over 200,000 miles and not a single problem. I sold it to my neighbor. Now, my Elantra has just passed 100,000 and again, only standard service. I'm SOLD on Hyundai!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 10:20 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/19/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Denise B. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great service"
Everyone is always so nice and very helpful
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/18/2018 12:48 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/18/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai I just wanted to take a minute and say thank you for taking the time to complete the recent survey.

Kelly K. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Had trouble making an online appt so I took the chance and dropped in to see if they could get me in for an oil change. No problem. There was some other recommended maintenance that needed to be done as well. Jeff explained everything and ranked them in order of importance and price. Very helpful. I trust Jeff to be honest, helpful and friendly. P
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 07:02 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/18/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. I will make sure to share you comments with Jeff and to the rest of the service team.

Robert P. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone works like a family. "
Great service.

Professional ambiance.

Reasonable rates.

Yes, I’m coming back.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:18 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/17/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time out of your busy day to complete the recent survey.

Kecia P. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is always friendly "
I have never had a problem no complaints here. Great people always nice.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 03:57 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/17/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey.

Charles D. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite and professional "
It's great they always are efficient and do the work on time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/16/2018 05:40 PM
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TYLER D. at Lithia Hyundai of Fresno responded on 02/17/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Harlan K. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Get great service and a very clean waiting room.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 01:25 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/16/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a moment and say thank you for taking the time to complete the recent survey. 

Arthur R. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Atomsphere"
They were kind and friendly in their services and promply my car gets done correctly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 10:11 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/15/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Linford G. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr."
Na
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 02:03 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/14/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, thank you for taking the time to complete the recent survey

Gary W. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Was in and out under an hour. Was in for inspection and oil change this time. It was done under an hour.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:22 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/14/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Aaron M. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Promp service "
Quick and friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/13/2018 10:06 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/13/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the the time to complete time recent survey. 

Rodolfo G. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly knowledge expertise"
Very happy with staff service 🚗 definitely buying my next SUV at Lithia Hyundai
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/12/2018 06:40 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/13/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Vivian L. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
My service adviser Rob is excellent! He makes sure the service performed is complete, on time, and accurately done.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/11/2018 09:38 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/12/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a moment and say thank you for taking the time to complete the recent survey. 

Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I always have great customer service hwne i come here and they always get my car in and out in a timely manner.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 02/10/2018 09:12 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/10/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

Susan J. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Tyler went above and beyond. Much gratitude.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/09/2018 09:53 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/09/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. I will make sure to share your comments with Tyler.

Shirley E. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
I am always treated so kindly, and I am very with the service of my car.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 01:12 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/09/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey.

Naween R. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PLEASANT STAFF"
EXCELLENT SERVICE N FRIENDLY STAFF
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 12:17 PM
MATT C. at Lithia Hyundai of Fresno responded on 02/09/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. It is always a pleasure to help you,

John V. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service is great at Lithia Hyundai. The service advisors are friendly, courteous and willing to provide great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/09/2018 10:22 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/09/2018

Good evening this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say than you for taking the time to complete the recent survey.

Anne K. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
The service rep was super friendly and easy to work with for scheduling and when I arrived. They were done within the estimated time. The waiting lounge was great with WiFi, tv, drinks, and snacks.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 10:28 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/08/2018

Good morning this is Matt Calderone service manager here at  Lithia Hyundai, I just wanted to take moment and say thank you for taking the time out of your busy day to complete the recent survey. 

Sheri S. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough"
I got my oil changed and while I was there they checked everything on my car to make sure it was ok. I appreciate that since that is the only time it is checked out and it makes me feel confident.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 10:04 AM
MATT C. at Lithia Hyundai of Fresno responded on 02/08/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 

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