Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1970 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.8571411/5Overall Rating 4.8571411/5Overall Rating 4.8571411/5Overall Rating 4.8571411/5rating 4.8571411
Original
Overall Rating 2.30357/5Overall Rating 2.30357/5rating 2.30357rating 2.30357rating 2.30357
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


ES
Earl S.
Fresno, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Tyler is a very good worker for Lithia Hyundai
Tyler and Bret are very good employees for Lithia Hyundai....

MG
Melkon G.
Fresno, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Melkon G
Nope people, good service
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time out of your busy day to complete the recent survey. 


GO
Gustavo O.
Kerman, CA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Good
Good
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


MF
Michelle F.
Fresno, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil change
Great service
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/13/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


KF
Kathryn F.
Sanger, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Great customer service
It took much longer than I anticipated, but overall very happy

NS
Nancy S.
Fresno, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
They remember me
They know my car, give me timely, friendly service, pay attention to detail and make me feel like my concerns are their priority. I have highly recommended to friends and family who are also happy customers.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/13/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. I will make sure to share your comments with the rest of the service team. 


DD
Deborah D.
Fresno, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Battery
I like that Tyler knows his job so well. When I present him with a question he is ready to explain & has the answer.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to reach out and say thank you for taking the time to complete the recent survey. I will make sure to share your comments with the rest of the service team. 


Verified Customer
Fresno, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Great Service
Great staff and treats the customer very well.

RR
Rosalie R.
Fresno, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great Service
Been going here for the past 6 years, always happy with service. Thank u

FR
Frank R.
Clovis, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Great service at Hyundai
Hyundai service department is always great. People are courteous, friendly, and caring......I was done 30-45 min before promised....
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


VT
Virginia T.
Kerman, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Steering wheel
Awesome customer service...
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


KD
Kelli D.
Clovis, CA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Quick service
So fast and willing to help and answer questions
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, thank you for taking the time to complete the recent survey. I will make sure to share your comments with the rest of the service team. 


GE
Gregory E.
Fresno, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Quick Oil Change
Lithia Hyundai Fresno performed my Lifetime Oil Change & Inspection of my 2018 Elantra SE in less than 30 minutes! I LIKE That :)
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/14/2019

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, thank you for taking the time to complete the recent survey. 


LM
Lorena M.
Mendota, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Excellent
Staff and service men very friendly professional And was done w/in 2 hours .. thank you so much!!!!!!!
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/11/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


JH
Jared H.
Clovis, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Oil change
Oil change
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/05/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, i just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


Verified Customer
Fresno, CA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2019 Category: Service
Lithia is awesome, but it wasn't enough to solve my problem
Service = awesome
Employees = super nice
My car problem = too complicated for Lithia, unfortunately. I can't personally blame Lithia for not being prepped to handle my car's trouble(s)

I would recommend the company and Lithia to people even though my I have whatever my car problem is. I just hope my car problem is rare.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/05/2019

Good evening this is Matt Calderone service manager here at Lithia Hyundai, when I get back into town here on Thursday I would to discuss your service visit further about the concerns that you are having with your vehicles  MPG. I am really glad to read that you have received awsome service from our employees here. 


TD
Tony D.
Madera, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Excellent service
Service was courteous, thorough, and timely.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/04/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


PV
Pedro V.
Madera, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
They are very polite and greet you with a good morning
They do their job very professional
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/04/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


NB
Nicole B.
Madera, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Excellent customer service.
Every time I come in for an oil change everyone is genuinely nice and welcoming. I always get all of my questions answered and feel safe about the recommendations given to me.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/04/2019

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


Verified Customer
Clovis, CA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Very nice staff and workers
Great place.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 02/01/2019

Good evening this is Matt Calderone service manager here at Lithia Hyundai, thank you for taking the time to complete the recent survey.