Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1731 Reviews

ReScore Reviews™ (51)

ReScore
Overall Rating 4.8431373/5Overall Rating 4.8431373/5Overall Rating 4.8431373/5Overall Rating 4.8431373/5rating 4.8431373
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JE
Jeannine E.
Squaw Valley, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Good Experience
Always friendly and helpful! Great service!
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/17/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


DL
Dennis L.
Clovis, CA
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Wonderful folks
Lithia Hyundai always goes out of their way to help us out. Patient, courteous, and tremendously helpful
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/17/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey


 


AA
Amy A.
Fresno, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Professional
They did a great job. Took my car in early and finished in under an hour.

JH
James H.
Fresno, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great people
Set up appointment online when arrived early they took care of me.

JO
Jesus O.
Fresno, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great experience
They always get me in on time and generally get my vehicle out well before the time they estimate. Great experience.

VD
Velma D.
Fresno, CA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
friendly
Prompt
Helpful
Keeps informed
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/16/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


TD
Tony D.
Madera, CA
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Shelly
Service writer was professional, courteous, and knowledgeable. Service was timely and a pleasant experience.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/15/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


Verified Customer
Fresno, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Oil change
Thank you, the service was great and fast
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/15/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a moment and say thank you for taking the time to complete the recent survey. 


YC
Yongju C.
Clovis, CA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Kind People
The workers are kind. They considered any possible inconveniences for me. I appreciate them.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/15/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a moment and say thank you for taking the time to complete the recent survey. 


JC
Joey C.
Clovis, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Service repair
A shuttle was available to take me to work and pick me back up. Made things very easy for me.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/15/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


Verified Customer
Fresno, CA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Car serviced
The technicians know what they are doing & you always get your questions answered honestly, with a positive respectful attitude. Especially when they have to deal with a lot of customers.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/15/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey and letting us know about your service experience. 


Verified Customer
Fresno, CA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service
Great service
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/12/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


RW
Roger W.
Fresno, CA
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Professional and knowledgeable
Service performed in a very efficient time. Priced economically.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/11/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, i just want to take a minute and say thank you for taking the time to complete the recent survey. 


Verified Customer
Fresno, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great and Fast Servoce
Fast and efficient service
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/11/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey. 


DR
Dickie R.
Fresno, CA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great service
Liked how every one was smiling and service was great
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/11/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, thank you for taking the time to complete the recent survey and for your positive comments. 


SJ
Salvador J.
Sanger, CA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Good customer service. Quality coffee and donuts for morning commuters.
Suttle transit, good attitude, and knowledgeable people.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/11/2018

Good morning this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey, I will make sure to share your comments with David your service writer. 


Verified Customer
San Joaquin, CA
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Great place!
I have been going there for 2 years and everytime I am received with a smile. I'm in and out in about 40 mins. Can't ask for anything better.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/11/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a moment and say thank you for taking the time to complete the recent survey. 


PL
Peter L.
Fresno, CA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Very accommodating
The guys were very fast and accommodating.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/08/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to make sure I replied back to you before I left for the evening. Thank you for taking the time to complete the recent survey. 


PW
Pamela W.
Merced, CA
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Oil Change
Had my Sonata Hybrid in for an oil change, fast and friendly service.
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/08/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say that you for taking the time to complete the recent survey. I will make sure to share your comments with the rest of the service team. 


WB
William B.
Fresno, CA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Service
Great job with fast and efficient man Jeff O'Malley
MATT C., Service Manager from Lithia Hyundai of Fresno responded on 10/08/2018

Good afternoon this is Matt Calderone service manager here at Lithia Hyundai, I just wanted to take a minute and say thank you for taking the time to complete the recent survey.