Lithia Hyundai of Odessa

Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(427 Reviews)

ReScore Reviews™ (10)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
89% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TG
Terrence G.
Odessa, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020 Category: Service
Hyundai
Love this place. Service is the best
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 10/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

KG
Kristina G.
Odessa, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Exceptional service!
Michelle, Eric, and Brandon really take care of their customers and their automotive needs! Best service department of all the Lithia Stores!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 10/14/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

AG
Alfonso G.
Portsmouth, VA
2012 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020 Category: Service
Friendly, professional and clean
Michelle and Jesus are awesome if I was local that would be my Hyundai dealership .
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 10/05/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

JC
James C.
Odessa, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020 Category: Service
Odessa Lithia Hyundai ROCKS!!!
Check out Odessa Lithia Hyundai!!!
Great vehicles and a great Service Department.
Love the Santa Fe line.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 10/02/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

SH
Stephanie H.
Rankin, TX
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020 Category: Service
Customer Service
Informative and Great Customer Service!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

DC
Donald C.
Midland, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2020 Category: Service
Annual Oil Change
All fine but disappointed on the final bill that the promised $10 discount was only $5. !!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

TV
Timoteo V.
San Benito, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020 Category: Service
Great service
Staff was helpful and didn’t take long to get serviced
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/24/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

TG
Tristan G.
Odessa, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020 Category: Service
Excellent service
Eric and the Service department are awesome they know how to take care of your vehicle needs and get you back up and running
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/21/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Odessa, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Fast and friendly service
The service advisor he was very respectful and helpful with the questions I had.
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/17/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Midland, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2020 Category: Service
Service
I had nice experience and they all are friendly. Thank you for your help!!
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/17/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

RS
Rachel S.
Midland, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2020 Category: Service
Well taken care of service and will buy next car here again
Really great environment, oil changes are less than an hour. Always get help and tips.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 09/08/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Odessa, TX
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020 Category: Service
Friendly
Over all great
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 08/21/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

RJ
Rene J.
Fort Stockton, TX
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020 Category: Service
Great sery
Very friendly staffs. Received a great deal on the repair work.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 08/18/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

CR
Cruz R.
Odessa, TX
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020 Category: Service
In and out
Eric was awesome as always thank you!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 08/12/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

JK
James K.
Odessa, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020 Category: Service
Very fast and friendly
Very fast and friendly
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 08/10/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737