Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(452 Reviews)

ReScore Reviews™ (10)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
89% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Odessa, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021 Category: Service
Exceptional
Quick appointment, in and out.
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 03/05/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Odessa, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021 Category: Service
Oil change
Every time I go in for a oil change Eric is always there to help us out. Everyone is the service dept is very friendly.
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 03/04/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

IM
Isaiah M.
Odessa, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021 Category: Service
Oil change
Was quick and courteous on my oil change
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 02/25/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

JC
James C.
Odessa, TX
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021 Category: Service
Great Service at Lithia Hyundai of Odessa
Great Service Dept.
Always a pleasure. In and out quick usually.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 02/24/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Midland, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021 Category: Service
Service Dept
Very friendly and courteous. Take care of you quickly.
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 02/04/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

RS
Rachel S.
Midland, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021 Category: Service
Good Service!
Always able to service my vehicle in a reasonable time and provide good customer service
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 01/30/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

JC
James C.
Odessa, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021 Category: Service
Excellent service at Lithia Hyundai of Odessa
Been going to Lithia Hyundai of Odessa since 2008.
Very happy with the Service Department. In and out quickly most of the time. Even on busy days, the wait is not bad.

Hyundai makes great vehicles. Highly recommend them.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 01/28/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

NP
Niravkumar P.
Midland, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021 Category: Service
Car service
Staff was friendly. service nice, They drop off my car at my work. Thank you so much!! See you soon:)
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 01/28/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

DE
Denise E.
Midland, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
Great Service
Friendly
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 01/21/2021

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Odessa, TX
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020 Category: Service
Very friendly & customer satisfaction guaranteed!!
Very friendly & customer satisfaction guaranteed!!
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

MB
Mark B.
Odessa, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020 Category: Service
Oil Change
The service was great. The only reason I won't be back is because I moved to Dallas. Thank you for years of a great service.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

TG
Tristan G.
Odessa, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2020 Category: Service
Awesome service
Service department is one of the best, I know that my car will be taken care of and the repairs and oil changes are top drawer!!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/30/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

BH
Bolaji H.
Odessa, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
Not yet
The service was great!
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/16/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

Verified Customer
Midland, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2020 Category: Service
Love my Hyundai but . . .
The service department could you a lecture on how to get people in and out so they can get back to their work. Having to take it in during the day when you work as well is difficult when they think their time is more important than mine.
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/11/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

 

Spruill Brandon
Service Manager
432-368-6737

RK
Roxye K.
Midland, TX
2021 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020 Category: Service
Friendly
Nice place. The lady that helped me most was very nice and explained everything.
BS
BRANDON S S., Service Manager from Lithia Hyundai of Odessa responded on 12/04/2020

Thank you for coming in for service. If you need anything dont hesitate to call or come in. Have a great day and week. 

Spruill Brandon
Service Manager
432-368-6737