Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(233 Reviews)

97% Would Recommend
Latest Review over 5 years ago

Reviews


NS
Nestor S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014 Category: Service
new car Dealer
Best sale and service experience

MP
marcy p.
CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2014 Category: Service
They are not honest!!!!!
This place is dishonest. In Repair shop 5 times without a day in between for a check engine light. They also crashed my car. Well they said small curb. new fender and tire only ? mechanic injured and was taken from vw to a repair facility for 16 days without prior inspection or consent.

RT
Rosa T.
WINNETKA, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2013 Category: Service
Rosa said they did good work on her vehicle. Everyone there is very attentive.

JC
Joel C.
LOS ANGELES, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2013 Category: Service
Joel said he had a persistent brake problem. It seems to be fixed. Jade is very pleasant.

JB
John B.
CHATSWORTH, CA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2013 Category: Service
John said so far everything seems to be just fine.

SG
Sivanaga G.
CANOGA PARK, CA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2013 Category: Service
Sivanaga said he was given a promised time of 4 to 5 business days but it ended up being 9 business days due to a parts delay. This inconvenienced him because he was unable to plan accordingly. He suggested this business could better serve him by keeping their promised times.

SM
Scott M.
TARZANA, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2013 Category: Service
Scott said the business provides good service.

CS
Collin S.
WOODLAND HILLS, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2013 Category: Service
Collin said they are great and they stand by their work. They are proactive and Jay was great.

JN
John N.
NORTHRIDGE, CA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2013 Category: Service
John said they did a fine job.

TS
Tunny S.
WOODLAND HILLS, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2013 Category: Service
Tunny said this business did a good job. She will definitely recommend this business for service. She is currently considering a new vehicle but is not sure on the make or model.

RK
Robert K.
SHERMAN OAKS, CA
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/06/2013 Category: Service
Robert said he brought his vehicle in because the air conditioning is broken. He picked up his vehicle the next day and was told there is nothing wrong with it.The facility told him they tested it and it is fine. He tried it on his way home and found it was actually still broken. So he doesn't know if it just started working for the facility right when they tested it or what.

EZ
Erica Z.
WESTLAKE VILLAGE, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2013 Category: Service
Erica said she would like the business to offer loaner vehicles during service.

SH
Samira H.
SANTA CLARITA, CA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/05/2013 Category: Service
Samira said it took 3 weeks for her vehicle to be completed because they had to order a part from Germany. She was not given a promised date. She was not happy with the communication because she received no calls about her vehicle and she had to contact them. When she called to ask about her vehicle she was informed it was ready. .

CA
Cynthia A.
AGOURA HILLS, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2013 Category: Service
Cynthia said this service visit was easy.

ML
Marcelo L.
NORTHRIDGE, CA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2013 Category: Service
Marcelo said they are friendly and treat him great. They make him feel comfortable. He really likes the shuttle service they offer, if the customer does not want to wait for their vehicle inside the business. His service advisor, Steve, explained everything to him and called him ahead of time when his vehicle was ready. The service advisor also saved him money by explaining the warranty to him. He only had to pay the deductible. His vehicle runs great.