Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

550 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.599998/5Overall Rating 2.599998/5rating 2.599998rating 2.599998rating 2.599998
97% Would Recommend
86% Business Response
Latest Review 3 days ago

Reviews


RR
Rose R.
Petaluma, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Rose said this business is very good and she's always in and out quickly.
This review was collected via phone interview by Customer Research Inc.

RM
RYAN M.
Petaluma, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Excellent customer service!
Fred made time on a Saturday to be there which is the only time I could get in and assist with some work I wanted done.

SD
Stephen D.
Petaluma, CA
Chevrolet Silverado 3500HD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Stephen said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Petaluma, CA
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018
Friendly and efficient
It would have been a 5 except for he fact that it took a lot longer than I had expected. Real nice people and did a good job. Didn’t try to talk me into anything I didn’t need.

CB
Carolyn B.
Petaluma, CA
Lexus RX 450h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Carolyn said she was able to go right in and register her vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Jordan M.
Penngrove, CA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jordan said this business got done quickly and the price was good.
This review was collected via phone interview by Customer Research Inc.

JV
Jesus V.
Santa Rosa, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jesus said the staff makes things easy. They work fast, and they are very nice.
This review was collected via phone interview by Customer Research Inc.

MD
MARGARITA D.
Petaluma, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Great customer service
Great people to work whit

EL
Eugene L.
Petaluma, CA
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Spoke with Rebecca. She said there were no problems with the service.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Petaluma, CA
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Charles said the staff provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

BB
Beverly B.
California
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Beverly said this business has a kind staff. They made her feel at ease . They explained everything well. There are some things that have to be fixed still but she had a good experience and she was pleased.
This review was collected via phone interview by Customer Research Inc.

DK
DOMINIC K.
Petaluma, CA
Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
The service
As always, easy to make an appointment even on a Saturday . The guys always polite and professional and another great experience.

RW
Reed W.
Petaluma, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
efficient, great service
I find them professional, friendly, efficient. Been going there since it was J&D. New team is doing a great job.

SW
Shelli W.
Petaluma, CA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Shelli said she was happy with the service at this business and she will always bring her vehicle in here for service. It was quick, easy and pleasant.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Petaluma, CA
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Tim said the service was fine. The staff did exactly what he asked them to do. It was simple and easy, without any problems.
This review was collected via phone interview by Customer Research Inc.

JN
Jim N.
California
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Jim said the facility provided prompt service. The staff diagnosed the problem, then knew what to do. He didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

BC
BOB C.
Santa Rosa, CA
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Succes with the 1990 truck
LH has done a great job keeping the old family truck going over the years.

JG
Jason G.
Santa Rosa, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jason said the service and employees are excellent. They got it done quickly and they are great to deal with.
This review was collected via phone interview by Customer Research Inc.

BC
BOB C.
Santa Rosa, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Excellent Service.
Timely and Efficient!

BF
Brian F.
Penngrove, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Spoke with Dave. He said this business was pretty thorough, and didn't overcharge. They tried do everything they could to keep it as inexpensive as possible.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 550 in total