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Local Heroes Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,440 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
5
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

NEW: GET Your CA. DMV Registration Stickers, plates and Title here NOW!! We specialize in providing Full Service Automotive Repair for all your needs. We provide STAR Smog Test and Repairs, Normal Maintenance, New Tire replacement and repair, Wheel Alignments, Engine repair and replacement, Transmission repair and replacement, Exhaust NEW: GET Your CA. DMV Registration Stickers, plates and Title here NOW!! We specialize in providing Full Service Automotive Repair for all your needs. We provide STAR Smog Test and Repairs, Normal Maintenance, New Tire replacement and repair, Wheel Alignments, Engine repair and replacement, Transmission repair and replacement, Exhaust repair, Factory/OEM Maintenance, Tune-ups, and Brake services. We provide Nationwide warranties on all our repairs and services through our Napa Auto Care and O'Reilly Assurance Partner programs. We are staffed with ASE certified Technicians, use state of the art Diagnostic Test equipment and are accredited by the BBB. We currently have 2 service locations in Petaluma for our customers convenience, both with clean waiting rooms, Free fresh coffee, snacks and beverages, as well WiFi Internet and TV. We offer all our customers free local transportation to their home, job, or downtown for shopping. Our Location was formerly J&D Automotive, a place where our present owner worked for over 10 years as a Master ASE Technician. Local Heroes Auto acquired the entire operation in early 2015 and committed to keeping the same friendly staff and Technicians for all our valued customers. All our current and new customers will notice some new improvements to our business as well as new auto care service offerings being implemented. ...more

Categories
Auto Repair, Smog, Tire Sales and Repair
Contact
(707) 763-2909

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
278 Corona Rd Petaluma, CA 94954
Local Heroes Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,440 Reviews)

Verified Customer
Oakland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Truck a/c
Brought them an old first in Dodge with an AC that didn’t work and it was very problematic for them to fix but they saw it through to the end and did a great job and it works well .so I’m very happy
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 07/08/2025 04:02 PM

Hi, thank you for your review. Your trust in us with your vehicle means so much to us and we are so glad that we were able to get your air conditioning working for you. We look forward to helping you with any future auto services you may need.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


NN
NICK N.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Got 5 tires done quick!
I called day before the 4th of july at 3:00pm with only two hours left they got me in without an appointment and back on the road in no time! 10/10
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 07/07/2025 11:08 AM

Hi Nick, thank you for choosing us to do your tires for you and for leaving us such a great review. We are so glad that we could help you with those tires right before the holiday weekend.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


OP
ONITA P.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Service and smog
Great job!! Nice people!
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/30/2025 04:25 PM

Hi Onita thank you for your review. We look forward to helping you with any services you may need in the future!

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


SS
SCOTT S.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
I was at work but they took care of me like I was there and that's excellent
Local Heroes you guys rock I'm so glad I go to you guys now because I can always guarantee that I'm going to get good quality services on my vehicle
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/24/2025 08:11 AM

Hi Scott, thank you for your review. We are glad that we were able to take care of your vehicle without you needing to take time away from work to make it happen. Thank you for your trust in us. We are here for you for any future auto services you may need. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


ML
MICHAEL L.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
The Best Local Heroes West of the Rockies!
Professional, Knowledgeable, and Dependable!
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/19/2025 01:33 PM

Thank you for your review Michael. We are happy to have been able to look over your vehicle and then take care of the few items we saw that needed attention. Thank you for trusting us and we look forward to seeing you at your next service. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


KC
KYLE C.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Wonderful people and help
Great help and great services
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/13/2025 10:17 AM

Hi Kyle, thank you so much for your review. We look forward to helping you with any future auto care needs you may have.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
8
Professional and polite
Professional and very polite I would recommend anyone could there and be happy with the work doneProfessional and very polite I would recommend anyone to go there. They would be happy with the work
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/12/2025 08:44 AM

Thank you so much for your review. We are so gratified by your recommendation of us to others, and pleased that we exceeded your expectations. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


CJ
gravatar
COLIN J.
Penngrove, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Good
Joe is straight to the point and honest.
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/12/2025 08:45 AM

Hi Colin, thank you for your review. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


Verified Customer
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Easy and efficient
Easy to make an appointment, they always let me know how long it takes and price. Seems fair. Bring your car here.
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/12/2025 08:47 AM

Thank you for continuing to choose us as your auto maintenance center, we are glad to hear that we are able to make the repair process easy for you.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


RT
ROXANNE T.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Awesome
Love local Heroes
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 06/12/2025 08:48 AM

Hi Roxanne, thank you for your review. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


JN
gravatar
JIM N.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Fast, Accurate, and Reasonable !!
Service started and completed per estimate. Professional approach !
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 05/30/2025 08:42 AM

Hi Jim, thank you for your review. We appreciate you trusting us with your vehicle.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


SM
gravatar
SHERI M.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Local heroes
Local heroes is a very honest establishment. They’re very nice and polite and don’t take advantage of you.
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 05/28/2025 01:36 PM

Hi Sheri, thank you for your review. We appreciate your trust in us with your vehicle and hope to see you for your future auto care needs. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


ML
Martin L.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Martin. 5/20/25
Both Jennifer and a gentleman that were in the front office. Who I believe was the owner were very helpful and I appreciated their service.
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 05/20/2025 04:25 PM

Thank you for your review Martin. We are glad that we were able to help you out today. We look forward to seeing you at your upcomming service. 

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


SS
gravatar
SARAH S.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Smog quick and easy
I called LH this morning for a smog and they were kind enough to fit me in right away. They were kind, courteous and swift with their job and affordable to boot.
Local Hero’s is the best!
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 05/20/2025 01:38 PM

Thank you for your review Sara. We are so glad we were able to get you in for the smog today. We look forward to seeing you at your next service.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com


SM
gravatar
STEVEN M.
Valley Ford, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great company
Fast and friendly
Fredric B., Service Mgr. from Local Heroes Auto Service responded on 05/20/2025 09:03 AM

Thank you for your review Steven.

Fred
Service Mgr. - Local Heroes Auto Service
707.763.2909

service@localheroesauto.com
www.localheroesauto.com

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