Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

349 Reviews

97% Would Recommend
Latest Review about 3 hours ago

Reviews


MP
Madeline P.
Monroe, NY
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Always Reliable
The car was ready when promised and the tires are great! Everyone was helpful.

TM
Ted M.
Harriman, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Excellent Customer Setvice
Loyal Tire always assist me in my busy schedule from oil changes to serious mechanical work. I am never disappointed nor surprised with sticker shock

RR
Roy R.
Washingtonville, NY
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Good service
Honest and friendly Service.

NB
Nelson B.
Highland Mills, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
expertise,knowledge,confidence
high level of confidence

AR
Aiysha R.
Harriman, NY
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Aiysha said that she is a return customer to this business.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Monroe, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Very courteous and professional
My experience with Loyal has always been positive. They've solved a few problems and made some repairs that other unmentioned local repair shops were unable or unwilling to do, and they did so with relative ease and in a timely fashion.

Verified Customer
Campbell Hall, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Clean, quick, efficient
Your appointment is on time, they tell you what needs to be done, they do it and you are out rather quickly. They are pleasant and thoughtful.

AM
Alexander M.
Ardsley, NY
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Alexander said Anthony was stellar. He communicated well and made the service clear. He did a great job.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Highland Mills, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Nancy said she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

ZL
Zalmen L.
Monroe, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Zalmen said he is very happy with the service and the staff is friendly and very good and Mr. Pete is a good person
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Monroe, NY
Subaru Impreza Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
David said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

DW
Danny W.
Chester, NY
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Danny said that this business was able to provide a very prompt service. He would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

AA
Adeniyi A.
Monroe, NY
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Adeniyi said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Monroe, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Preventive Maintenance
Bought in car for preventive maintenance and oil change. Dropped off, picked up when car was ready. Friendly and helpful reps at desk.

JM
Joe M.
New York, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Joe said overall everything went fine.
This review was collected via phone interview by Customer Research Inc.

CC
Charlen C.
Tuxedo Park, NY
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Charlen said that she just loves this business. She recommends them often to family and friends.
This review was collected via phone interview by Customer Research Inc.

CT
Carl T.
Monroe, NY
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Carl said they did an outstanding job. They have great people. The staff is very friendly and the technicians are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Highland Falls, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Kyle said when he asked for the work to be done quickly, they were able to do that. Pete treated and spoke with him very well when he called in regarding the vehicle. He was very helpful.
This review was collected via phone interview by Customer Research Inc.

AS
Anna S.
Monroe, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2018
Bad people
This company run by Anthony who is a manager has another business on the side which is towing
When my husbands car broker yesterday in Monroe NY he called 911 for the assistance. Mr Anthony shows up to assist to tow the car. Since I am in Fl I called local towing services to see who can come and for how much. I found a company for $175
Well Monroe Loyal Tites and Auto charged us $375 and told us it’s more money because the police called them. Does that mean that you your car breaks you have to pay more because some local thief is on the list of towing services with 911??
I told him that my hub is on disability and that I found another towing for $175 he said I can’t use another company and that his charge is higher because the police called him and that was his excuse
Greedy bustards! People be aware!

HG
Honora G.
Washingtonville, NY
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Honora said the staff were very courteous and they got back to her about the vehicle quickly. The business provided reasonable prices and were overall delightful to deal with.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 349 in total