Reviews
MK
Michael K.
Harriman, NY
Toyota MR2 Spyder
Verified
Always fair and honest service
I bring all 4 of our cars to Loyal. They are always very fair and honest and also very accomodating with the appointments.
Recommended
SS
Stephen S.
Monroe, NY
Dodge Caliber
Verified
Oil Change & Inspection
the staff was very courteous and called me as soon as my vehicle was ready.
Recommended
PB
Peter B.
Saddle River, NJ
Lexus ES 330
Verified
Peter said the staff were kind enough to get him in early for service and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MA
Mohammad A.
Harriman, NY
Lexus IS 250
Verified
Mohammad said the staff performed good repairs on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DG
David G.
Monroe, NY
Chevrolet Equinox
Verified
Good service, but long wait
I usually have a very good experience with Loyal. But I had to wait over two hours for a scheduled inspection. The staff is always so pleasant though, so it’s hard to be angry with them.
Recommended
SL
Stanley L.
Washingtonville, NY
BMW 5 Series
Verified
Stanley said he was very happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Ana M.
Chester, NY
Chrysler 300
Verified
Spoke with Keith. He said his wife went in and was told the mechanic would have to work on her vehicle another day. However, the next day he remembered her so he took her in right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Samantha S.
Monroe, NY
Ford Focus
Verified
Samantha said her vehicle has been louder when she drives after the tire rotation. The staff were nice and got the job done in the time they said they were going to.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Michael S.
Monroe, NY
Kia Sorento
Verified
Excellent services good customer service
My wife an I been dealing with loyal since we moved here 9 years ago . And we haven't been disappointed each. and every time.
Recommended
KM
Ken M.
Central Valley, NY
Dodge Dakota
Verified
Ken said he would recommend the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JO
John O.
Monroe, NY
Toyota Highlander
Verified
Spoke with Kathleen. She said they are very nice and timely. She has used them for years. She's very loyal to this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
AH
Anthony H.
Monroe, NY
Subaru Impreza Sedan
Verified
Anthony said they know his name when he walks into the facility. They do fast work.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Courtney M.
Harriman, NY
Jeep Patriot
Verified
Courtney said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Stephen S.
Monroe, NY
Nissan Pathfinder
Verified
Service of vehicle
I just want to say they do a great job servicing my vehicles and are very honest about their work. Pete is the best.
Recommended
AC
Andrew C.
Tuxedo Park, NY
Mercury Mountaineer
Verified
Andrew said the employees were prompt.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
Jesus R.
Fort Montgomery, NY
Nissan Sentra
Verified
Jesus said the employees were understanding, helpful, and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Cha W.
Tuxedo Park, NY
Honda Civic Sdn
Verified
Cha said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AP
Alisa P.
Highland Mills, NY
Jeep Liberty
Verified
Alisa said the employees provided great customer service. They fit her vehicle in. They got the job done. They provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
KD
Kieran D.
Brooklyn, NY
Honda S2000
Verified
Kieran said everything was done in a professional manner and they have very fast service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
David H.
Newfoundland, NJ
Toyota Camry
Verified
David said the service was pretty good, fast and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.