Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

416 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


RC
Regina C.
Highland Mills, NY
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Prompt and friendly service
Service is prompt friendly and honest, leaving no doubt to return.

DD
David D.
Monroe, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
David said that he had to return for small things. The oil and valve stem caps were left off after service.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Central Valley, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Dan said they were very polite, courteous and quick.
This review was collected via phone interview by Customer Research Inc.

LF
Lazier F.
Monroe, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Lazier said they are excellent and do what he asked and follow his instructions.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Monroe, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
good
very efficient services, knowledgeable and pleasant

RS
Robert S.
Monroe, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
replaced brakes
had all 4 brakes replaced. right rear caliper was frozen in place, tech was able to repair without having to replace it.

RS
Robert S.
Monroe, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
pothole
damage was repaired in a timely manner

HN
Helen N.
Harriman, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Great service
Very happy with how my car is serviced.

PD
Patricia D.
Monroe, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
All the workers very professional and informative
I have been going here for 30 years. I am very happy and pleased with the service they provide. They take the time to explain what is needed with any repairs now and in the future what you may need. All workers are very helpful. It’s just a pleasure to walk in and not be intimidated. Great place for car maintenance.

JG
John G.
Monroe, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
John said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Monroe, NY
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Great service
I always take my vehicles to loyal . Dependable and fast .

VD
Vanessa D.
Harriman, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Vanessa said she has no problem with the service.
This review was collected via phone interview by Customer Research Inc.

CA
Cesar A.
Harriman, NY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
The service
Nice place and fast service

NB
Nelson B.
Highland Mills, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
trust and confidence
Loyal Tire provided excellent service and provided me with knowledge and high level of confidence.

Verified Customer
Monroe, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Hones and great service
Have been using Loyal for over 15 years. Quick, great and honest service. Highly recommend.

MM
Meryle M.
Monroe, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Meryle said the business did a good job and everyone was very loyal.
This review was collected via phone interview by Customer Research Inc.

RN
Richard N.
Monroe, NY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Knowledgeable, professional consistently.
After my last visit I will no longer be taking my vehicle to Nissan, but to Loyal Auto & Tire.

Verified Customer
Monroe, NY
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
The guys here do gr8 work. Dale was a huge help and very kind
Great service and they do a really good job

Verified Customer
Harriman, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Extremely pleased
Very courteous, honest and detailed.

JH
James H.
Monroe, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
James said they were nice and took care of him. This is a good facility to do business with. So, he'll go back.
This review was collected via phone interview by Customer Research Inc.