Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(654 Reviews)

96% Would Recommend
Latest Review 5 days ago

Reviews


RN
Richard N.
Monroe, NY
INFINITI QX50
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Always done right.
I have been using Loyal Tire & Auto for 5 years now. I cannot see why I would go anywhere else. The staff is wonderful. They are professional , efficient, and friendly.

Verified Customer
Monroe, NY
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Great Auto Shop
Reasonable & trustworthy

JF
John F.
Monroe, NY
Chrysler 300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Visit
Always great service.

DR
Dave R.
Yonkers, NY
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Personable staff
Worked with Anthony. Handled my used vehicle purchase with the utmost professionalism.

KJ
Keith J.
Highland Mills, NY
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
The best
I’ve been going to Loyal for years. Competitive prices. Great service. Great staff.

DG
David G.
Monroe, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Reliable and professional
My car was serviced right on-time. Anthony was particularly helpful.

JM
Joseph M.
Monroe, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Awesome customer service!
Awesome customer service! Young lady at the counter greeted me with a smile and kept me informed every step of the way. Knowledgeable, courteous and quick service. Thank you.

JF
James F.
New York, NY
Volvo S60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
Great customer service
Found I needed brake work during inspection and was able to complete job Long day but kind customer service rep

WB
William B.
Highland Mills, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
William said the staff member was very nice and provided exceptional work. He will be a returning customer.

HN
Helen N.
Harriman, NY
Toyota Highlander
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021
Loyal is the best
Loyal is really simply the BEST

JH
Jean H.
Highland Mills, NY
Mercury Sable
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021 Category: Service
Jean said she loves the service. They are wonderful people. They know what they are doing. They are thorough. They did follow through. They showed her how to run the vehicle. They are very gracious. She's very pleased.

DG
David G.
Monroe, NY
Lexus RX 330
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
David said good service, the staff is honest and they did everything correctly.

JJ
Jeff J.
Monroe, NY
Chevrolet S-10
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Fast and feasible.
Took my tire, assessed the problem and replaced it, at a good price, in under half an hour.

RH
Robin H.
Monroe, NY
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
The worker who came yesterday was awesome!
He was kind, courteous and knowledgeable!

SV
Steven V.
Monroe, NY
Porsche Cayenne
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020 Category: Service
Steven said they were really knowledgeable, the service was good, they called him several times with a progress report and helped him get his tires.