Loyal Tire & Auto Center Goodyear


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

212 Reviews

96% Would Recommend
Latest Review 4 days ago
Abdelghani E. on 10/17/2017
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"Quality service"
As usual, a very fast and quality service. Free tire rotation too.
Vehicle: FIAT 500
Service Date: 10/17/2017
Review Created: 10/17/2017 08:38 PM
Tyrone B. on 10/16/2017
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Tyrone said this business did a good job. They provided great customer service.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Migue L. on 10/16/2017
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Migue said he loved the service this business provided. The staff were nice and their business was great.
Vehicle: Audi Q7
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Rich S. on 10/13/2017
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"You should take your car to Loyal"
I have been a Loyal customer for about 20 years
As always they do a timely professional job
Vehicle: Nissan Maxima
Service Date: 10/12/2017
Review Created: 10/13/2017 05:44 AM
Theresa M. on 10/09/2017
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"Service and Customer Care"
Quality Service and great customer care. Professional, Efficient and timely service.
Vehicle: Nissan Altima
Service Date: 10/07/2017
Review Created: 10/09/2017 04:32 AM
Nelson B. on 10/04/2017
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"trust ,confidence, knowledge and respect"
I have a high level of confidence to Loyal Tire.
Vehicle: Honda CR-V
Service Date: 10/03/2017
Review Created: 10/04/2017 01:16 PM
John M. on 09/30/2017
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"Great service"
Great, quick, clean, reliable service at a fair price!
Vehicle: Honda Civic Cpe
Service Date: 09/23/2017
Review Created: 09/30/2017 12:35 PM
Nancy M. on 09/30/2017
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"for the past few times bringing in our van, you guys never have the parts on hand, like just a filter for a oil change...always have to go back, dont have the time for that"
we only have one car, so when we bring in the van for just simple things like tires or brakes, I wish it didn't take all day, we drop it off at 8:00 in the morning with an appointment, but it's not ready until 4:00 in the afternoon
Vehicle: Chrysler Town & Country
Service Date: 09/16/2017
Review Created: 09/30/2017 03:45 AM
Regina C. on 09/28/2017
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"Good service"
Personable people and knowledgeable people. repairs done in a reasonable time
Vehicle: Toyota Highlander
Service Date: 09/26/2017
Review Created: 09/28/2017 07:28 PM
Kathy K. on 09/23/2017
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"Good sservice"
Staff is friendly and courteous and the car is always in great shape thanks to Loyal!
Vehicle: Honda Fit
Service Date: 09/21/2017
Review Created: 09/23/2017 05:31 AM
Arnfinn N. on 09/22/2017
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Arnfinn said the staff are fantastic. He likes that they got him in and out, and he is very satisfied.
Vehicle: Jeep Compass
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Jamee G. on 09/21/2017
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"Friendly, Fast and Fair"
The staff are welcoming and flexible. We've had all three of our cars serviced at Lotal and the service is consistently excellent!
Vehicle: Honda Civic Si
Service Date: 09/13/2017
Review Created: 09/21/2017 12:09 AM
Larry S. on 09/19/2017
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"Poor customer service"
Dropped off the car for 9:30 am appointment. I was assured the car will be ready by noon. I called at 1 pm as I was leavin for long weekend asking the status of it. We were told that the car hasn't been started. We said ok, please leave the keys in the car so we can get it over the weekend so my wife can have it for first thing in the morning on Monday for work to commute to city. The person she spoke to (gentlemen) said no problem. We show up at 11 pm to get the car on Sunday and the car is locked and no keys in sight. Had to spend additional hour of driving home and back to get a spare. When I went in on Tuesday to get the keys and pay, nothing was mentioned. There are 10 other places I can take my business to. A friend referred us. Not happy at all. A simple phone call would've been just fine. Customer service is awful. The service is good.
Vehicle: Acura RDX
Service Date: 09/19/2017
Review Created: 09/19/2017 08:07 PM
Junior P. on 09/19/2017
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Spoke with Amarilias. She said the business really took care of her.
Vehicle: Nissan Titan
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Ace S. on 09/19/2017
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Ace said he waited 2 and a half hours for the service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Melissa G. on 09/18/2017
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Melissa said the staff is awesome. She loves them.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Kelly W. on 09/15/2017
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"very pleasant and friendly"
Greeted by service associate by the lobby on scheduled appointment time there was no waiting at all ,the associate was very friendly and pleasant.I enjoy the visit very much.
Vehicle: Honda Civic
Service Date: 09/14/2017
Review Created: 09/15/2017 10:38 PM
Doyle H. on 09/15/2017
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Spoke with Rhonda. She said the employees were excellent. They were very helpful and they did a great job.
Vehicle: Ford Fusion
Category: Service
Service Date: 09/02/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Harry R. on 09/14/2017
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"Efficient and Effective"
Diagnostic done quickly, parts ordered right away and repairs accomplished all in 24hrs. Great job!
Vehicle: Lincoln Aviator
Service Date: 09/13/2017
Review Created: 09/14/2017 08:32 AM
Vincent A. on 09/13/2017
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"great service and fast, thank you!"
I brought my car in for a rotation and balancing. I was planning on being there for awhile, when approx 30 mins later they came and got me, saying my car was ready.
Vehicle: Honda Pilot
Service Date: 09/12/2017
Review Created: 09/13/2017 04:43 AM
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