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SureCritic / Luther Collision & Glass - South St. Paul
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Luther Collision & Glass - South St. Paul

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(12 Reviews)
76
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Score Details

5 stars
80%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
9%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

Categories
Contact
(952) 367-4500
No Business Hours Provided

Business Hours

* No Time Zone provided
490 Villaume Avenue South Saint Paul Minneapolis, MN 55075
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Luther Collision & Glass - South St. Paul's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(12 Reviews)
Write a Review
Recent Reviews
HD
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Heather D.
Subaru Forester
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2023
verified customerVerified Customer
0
Poor service and long wait time
The repair took twice as long as I was originally told. I brought it in on 9/27 because that was the soonest appointment available (7 weeks out from when I called to schedule the repair). The communication was a lot the first week then nothing going forward. I was given no reason for the delay in repairs or any estimate when they might be done. When I called to find out where things were at on 10/13, because the rep didn’t call to give an update when he said he would, I was sent to voicemail. The following week 10/17, he had no answer as to when it would be done or why it was taking so long. Then I got a text on 10/20 that there was yet another supplement and I couldn’t get my car until that was approved. Again my insurance company responded immediately and I was finally able to pick it up that day. Should I need body work in the future, I definitely won’t be bringing it here
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